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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Mayan Monkey Tulum

Book more than 4 days in advance for Free Cancellation.
8.8
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Mayan Monkey is located in the heart of Tulum, between downtown and the hotel zone, close to restaurants and bars, 20 minutes away from the ruins, and only 10 minutes by bike from the beach and Tulum's renowned nightlife.

We are a hub for all barefoot travelers, yogis, digital nomads, and adventurers alike. Our social spaces create the perfect environment to meet new friends.
Mayan Monkey Hostels offers unrivaled locations, a friendly atmosphere and fun adventures for those who crave for new experiences and enjoy the simple things in life. Book Now!

Mayan Monkey Tulum Important Information:
Cancellation policy: 48hr before arrival. In case of a late cancellation or No Show, you will be charged 100% of the stay.
Check in starts at 3:00pm.
Check out at 12:00 pm.

Payment upon arrival by cash, credit cards, debit cards. We do NOT accept American Express cards.
Taxes not included. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 8.2

  • Staff 8.6

  • Atmosphere 8.9

  • Cleanliness 9.1

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    22 Feb 2021
    My stayed at mayan monkey was amazing! Since I got to the place I could feel the great atmosphere the hostel has! Also whole the staff is wonderful and the front desk crew is so kind and the service is very good! Specially Sathya, Carlos, Wilberth and Héctor are so cool I'd recommend this hostel to all my friends and of course I'll get back one day
    USA, Male, 25-30
  • 10.0

    Superb

    19 Feb 2021
    We had an incredible stay! As a group of four girls, we stayed in a mixed dorm for 5-ish nights. It was clean, fun and had a great atmosphere. The staff was super friendly and helpful. Because of the friendliness of the staff (like Hector, he was awesome!) we always felt comfortable. We definitely recommend Mayan Monkey and are already planning to come back for a long stay.
    USA, Female, 18-24
  • 10.0

    Superb

    18 Feb 2021
    Definitely the best hostel I have ever stayed, wild parties, good healthy breakfast. Best hostel in the area. Thank you for all staff but especially for Wilberth ;p.
    Lithuania, Male, 18-24
  • 10.0

    Superb

    16 Feb 2021
    Great place to meet peoplr
    USA, Male, 31-40
  • 9.4

    Superb

    26 Feb 2021
    The staff at Mayan Monkey is great. The vibes are chill in the mornings and more party mode at nights. Overall had a great stay. I had no issues with noise. But then again I enjoy loud music! And when your drunk and tired you ou knock out anyways. I was hardly at the hostel. I was out and about all day and night. Remember when staying at a hostel you cannot be picky and make a big deal of noise, snores etc, you ain't at not 5 star hotel. If thats what you want. Pay for a hotel. Peace and Love
    USA, Female, 31-40
  • 9.1

    Superb

    13 Feb 2021
    Honestly, this place was a lot of fun. It's probably pretty reckless to be staying here during a global pandemic though. I had read some reviews that there were people staying here with COVID not long before I arrived and I'm fairly confident I have COVID now (no taste or sense of smell, which really sucks, still awaiting test result). No guarantee I got it here, but there is a decent chance. Safe travels.
    USA, Male, 25-30
  • 8.9

    Fabulous

    14 Feb 2021
    Very well taken care of. The staff is professional and facilities are cleaned regularly and efficiently. Nice pool and bar area where meeting people is easy as well as an area for co-working a little bit removed from the action. It is a party hostel and dorms are large so if you don't like that vibe don't stay. The kitchen is lacking in equipment but does have two (usually stuffed) refrigerators. The free breakfast is very basic (fruit/oats/toast) but you can also order other dishes separately.
    USA, Male, 25-30
  • 8.6

    Fabulous

    20 Feb 2021
    It's a great hostel, very clean and large with lots to do. Good co-working space and pool. In my opinion though the hostel is too large and spread out so it's somewhat hard to meet others. The location is 15 min from the town center which is annoying, I'd recommend renting a bike for 150 per day.
    Canada, Male, 31-40
  • 4.9

    Rating

    24 Feb 2021
    Hammering contruction sounds in room even at 9 pm! Didn't like the atmosphere. Allocated a bed someone was in No wifi in my room Ending up not even staying the night due to this
    England, Female, 25-30
  • 2.0

    Rating

    19 Feb 2021
    I’ve booked a pretty pricy tour with them, which was an absolute nightmare. Of course I didn’t blame the hostel itself for it, cause it was a company they worked with. After I got back I’ve stayed another 2 nights and tgey constantly said their manager is working on my complaint checking for a solution. I think they just wanted to get rid of it cause since I’ve checked out, they haven’t replied to any of my emails. Extremely unprofessional and disappointing.
    Switzerland, Male, 18-24
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Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Wi-Fi


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