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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/25

Mermaid & Unicorn Guesthouse

Book more than 7 days in advance for Free Cancellation.
8.2
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

A traditional rustic Malay fishing village home. Away from the hustle and bustle of the city and surrounded by the calmness of a non touristic beach.

Spend a few days living as a local with almost zero noise pollution and wake up to the sounds of waves and surrounding flora and fauna. Take a relaxing walk after enjoying a filling breakfast at the guesthouse. Make friends with the locals and join us for a fishing excursion or a trip to the night markets.

Learn life as it was before. Yoga and meditation sessions can be arranged too.

***Property Policies & Conditions:
1. Cancellation policy: At least 5 days advance notice for free cancellation.
2. Check in from 14:00 to 21:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. For Non-Malaysian Guest, RM10 for each room per night as Tourism tax implemented starting 1st Sept 2017.
6. Breakfast included (0730-1030 HRS).
7. No Smoking only in designated areas.
8. Age restriction: 15 years old and above. Cannot accommodate kids.
9. Reception working hours 09:00-9:00. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.1

  • Location 8.0

  • Staff 8.6

  • Atmosphere 7.1

  • Cleanliness 8.0

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    17 Jul 2019
    I had a great time at the hostel. The owner is super nice, very helpful and can give good tips (tours, food, party). The hostel is accessible from the airport in a few minutes and is located near the beach in a quiet area. Good starting point for tours.
    Austria, Male, 25-30
  • 10.0

    Superb

    03 Jul 2019
    I was both a guest and a volunteer here and it was a great stay :) Kiru is so friendly and makes you feel super welcome, introducing you to all her friends and her knowledge of the island is so helpful. Its not near the touristy bits so there's cheap food about and you see a bit more authenticity of the island. It's also great value for money. Thanks kiru!!! Very memorable stay
    Australia, Female, 18-24
  • 10.0

    Superb

    07 Nov 2018
    What can I say other than I ABSOLUTELY LOVED IT HERE. The place is amazing, the people are amazing, the breakfast is amazing, the views are amazing, everything is amazing. Kiruba is the nicest person you could ever want to meet on your travels, full of good info and local knowledge. The place is in a quiet area where you get a real authentic feel and only about 10 mins in a taxi away from the touristy areas like Pentai Chenang. If your there check out the restaurant behind that is amazing Thanks
    England, Male, 25-30
  • 9.7

    Superb

    01 Jan 2019
    This guesthouse is a few km north of Cenang beach, in a more rustic / village area of Langkawi. Ideal if you want to get a more authentic feel and experience island life away from the tourist trap areas of Langkawi. There is a nice balcony where guests can relax & socialise. Kiru is a lovely host and will go out of her way to help you enjoy Langkawi! (The one negative review of this place is from last year, the guy mentioned is no longer living here. I had no problems while here).
    Wales, Male, 25-30
  • 9.4

    Superb

    30 Nov 2018
    Really nice place to chill and get an authentic dose of island life. Wake up before 10:30 to get a home cooked breakfast from the host (the Indian pancakes she makes are so good!!). It’s about a 15 minute moto ride from the main tourist area in Cenang beach in a residential neighborhood so it feels more like a home stay than a hostel. Met really interesting people while I was staying there and if I’m ever back in Langkawi this is definitely where I’ll go. Send my love to Phoenix!!
    USA, Female, 18-24
  • 8.6

    Fabulous

    19 Dec 2018
    I have stayed there for 2 nights and had really good time. Met amazing fellow travelers and owner who offered me to go on a day trip with her friends and other travelers. The other day we also hangout together, she showed us nice cafe with really good cakes, went to the street markets, beach bar and play pool. You have free breakfast what is unbelievable for that price and free laundry (can buy detergent for 1 myr). Facilities were okay but there were no lockers and bed sheets could be cleaner.
    Slovakia, Male, 25-30
  • 8.0

    Fabulous

    14 Aug 2019
    Kiru the owner of the guest house was absolutely fantastic. She was friendly and was always available to be of an assistance. The community that stay there is outgoing and the place itself is well worth the price. Not to mention the pier that is less than 3 km away.
    USA, Male, 18-24
  • 6.3

    Good

    18 Mar 2019
    Room very hot. Got many mosquitoes.
    Bangladesh, Male, 18-24
  • 5.4

    Rating

    03 Feb 2019
    Did not want to leave any reviews before our last night accident. Place is running by a single lady we can overlook everything but her temper. She was constantly cursing previous guests and dare to scream at us for no reasons. Trash was taking out only before new people came, rats were freely walking, shared toilet was dirty for days. After she got mad cuz of music(no one heard it but her) she turned off WiFi and took light plugs.
    Russia, Mixed Group, 25-30
  • 3.1

    Rating

    03 Feb 2019
    First of all I don’t know how this hostel has 8+rating from the website Bce there is no basis service at all. Cons: 1. There is only one lady out there no other staffs,no bill or receipt given. 2. No basic facility in toilet 3. I stayed 2 nights no cleaning and I didn’t get towel or bed sheet. 4. Only hostel took me extra 10ringgit money as hostel terms and conditions. 5. Finally rat/ mouse ate my bag and she said she is not responsible. 6. Very rude lady ( she only concern about money)
    India, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Microwave
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Utensils
Services
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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