Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation 7 days before arrival.

Additional Terms and Conditions

Keep nights hours from 10 pm.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Metro Apartments Vienna

Book more than 4 days in advance for Free Cancellation.
  • Helpful Staff
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Property Description

Gartl Apartments and Hostel offers an ideal location in Vienna. In just a few minutes you can reach the city center by public transport (the nearest Metro station is Längenfeldgasse, right in front of the apartments) or have a pleasant walk to Scönbrunn Palace and Mariahilfer Straße.

All apartments are facing an interior courtyard; therefore you will enjoy a quiet and peaceful environment. Whether you’re travelling alone, with your partner, family or friends, we offer you all the facilities to enjoy your stay.

Our rooms include:
- Free Wi-Fi
- Private bathroom and toilet
- Equipped kitchen
- Towels and sheets
- Area to sit and relax
- Common area in the courtyard

Gartl Apartments and Hostel Policies & Conditions:
- Check-in is only possible from 10am to 6pm (Sundays and Holidays until 4pm)
- Cancellation policy: 72 hours before arrival. (except non-refundable rates)
- Payment upon arrival by cash or credit card.
- Check Out until 11am.
- Taxes included.

General information:
- Reception: daily open from 10am - 6pm. (Sundays and Holidays until 4pm)
- We don't serve breakfast but there’s a supermarket right in front of the apartment:)
- All rooms are non-smoking areas but smoking in the courtyard is allowed. View House Rules

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Reviews & Ratings

  • Value For Money 4.0

  • Security 4.0

  • Location 4.0

  • Staff 6.0

  • Atmosphere 4.0

  • Cleanliness 5.0

  • Facilities 4.0

Latest Reviews

  • 10.0


    30 Nov 2019
    Absolutely amazing, shop and uline across the road, cooking facilities in each room, better than ever expected
    Australia, Female, 41+
  • 10.0


    04 Aug 2019
    It was a nice place, clean and comfortable beds. Close to public transportation which is always a good thing.
    USA, Female, 41+
  • 9.4


    10 Sep 2019
    Water heaters a bit wonky, but the apartments are overall nice and quiet. Showers are tiny.
    USA, Couple, 25-30
  • 8.9


    10 Jul 2019
    The hostel was super clean and close to an U-Bahn station and a supermarket. It is a very quiet hostel where most people keep to themselves, which is good for people that want a relaxing stay. There’s nothing exceptional about the hostel, but we definitely had a great stay. The only problem we had was that the kitchens don’t have salt and pepper to cook with.
    Germany, All Female Group, 18-24
  • 8.6


    10 Sep 2019
    The Gartl Hostel is a nice place, which i totally can recommend. I liked the apartment style. The beds are comfortable and it was always clean. The self check in works perfect and it is a nice idea with the keyboxes. The equipment in the kitchen was not made for 6 people. It was not even enough for two people to cook p.e. Not enough knives. There was no organization with the food in the fridge and some people had no idea how to deal with it. The wi fi didn’t really work well.
    Switzerland, Female, 25-30
  • 8.6


    09 Jul 2019
    Very clean, practical, attractive, comfy, helpful staff. Only criticism is all rooms overlook the courtyard, big wheely container was transported past all our window every morning at 6:30am and woke us all.
    England, Female, 31-40
  • 8.3


    18 Sep 2019
    Everything was great. The hostel room was basically like a small apartment. The rating gets a little low here because of two reasons. They didn't have any staff after 6 and our bathroom was clogged for my entire stay with no one fixing it. Otherwise great place!
    Pakistan, Male, 25-30
  • 6.9


    16 Jun 2022
    Barely basic. We were there for 2 nights and it was good for that amount of time. Beds were comfy and it was fairly clean. Check in and check out was pretty smooth. Pretty far away from city center which was difficult but the metro station is right down the road (1.5min) away and those were a quick 10-15min ride away. I recommend getting the train pass because we took about 15 different trains within 36hours.
    Canada, Female, 18-24
  • 5.4


    05 Dec 2019
    Far too expensive for something so basic. Location near the underground is good but still not worth the price. If you do stay here take your own pillow as I only had half a pillow on my bed!
    England, Female, 25-30
  • 2.9


    30 Jul 2020
    Noone was there, the reception was closed and noone picked up the phone, so I had to leave even though I already paid a part of the money...
    Germany, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Dishwasher
  • Dryer
  • Hair Dryers
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • Late check-out
  • Reception (limited hours)
  • Wi-Fi