Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Large entertainment area, just 300 meters from metro Santana. Our focus is your entertainment, providing accommodation with infrastructure and helping you make new friends. Here you will be at the same time in a quiet place, and connected the incredible variety of Sao Paulo.

We offer shared rooms with lockers, comfortable and clean. Some of them have air, and another ones have fans. We have a big external area. Come and stay with us.

The Connection Hostel is located in the best part in the north zone from Sao Paulo. Here we have a lot of nears bars and night clubs, museums, parks. Come and check with us in the reception.

Metro Hostel SP Policies and Conditions:

Check in from 14:00 to 14:00 .
Check out before 12:00 .

Cancellation policy: 48h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card before arrival.

Taxes included.
Breakfast included.

No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 7.9

  • Location 8.3

  • Staff 8.1

  • Atmosphere 6.1

  • Cleanliness 6.9

  • Facilities 7.4

Latest Reviews

  • 6.9


    07 Dec 2018
    Ok hostel for its price.One of us woke up with what we think was bed bug bites on the first night. The staff did change the mattress and covers straight away and we had no further problems. Room for 6 was TINY only 1 person could be up and about in the room at a time so packing for us group of 4 was not very fun. Staff were nice and let us keep our bags there after check out however when we returned to pick it up a staff member we hadn’t seen before shouted at us for using a locker?
    England, All Female Group, 18-24
  • 6.9


    18 Nov 2017
    Dorm and beds were OK, two bathrooms, nice breakfast, well equipped kitchen, however the place was not to clean. Nice personnel, not far away from metro station (Santana),.
    Poland, Couple, 25-30
  • 6.6


    23 May 2018
    Staff are friendly. However I was quite unhappy in the first day of arrival, where the hostel staff last minute informed me to change to another hostel. I arrived at around 8pm, not having any dinner, yet I was being put to wait around 1 hour before the hostel staff finally told me there was an empty bed in the original hostel (I think is due to overlook or miscalculation?? My 1 hour time spent on waiting for staff to check) Rooms are old, smelly, breakfast is plain, wifi poor inside room
    Malaysia, Male, 25-30
  • 6.3


    26 Sep 2017
    There is a curfew for playing music. The reception itself was blaring music for 2 hours beyond this curfew. If you want to cook yourself then be prepared to do so solely on the stovetop, the oven is out of order and looks to have been for some time
    New Zealand, Couple, 25-30
  • 5.4


    12 Dec 2018
    One of the employees is a lying thief. I wanted to extend my reservation, so I went to the Front Desk. Will, I think? He's a manager, told me it would be 60 Reais. I went upstairs and got my money and came back to pay. I handed the kid a 100 Real note, and he gave me 30 Reais in change, I asked him what was up. He started to speak real slow, "setenta, foi s-e-t-e-n-t-a ... entedeu?" He didn't realize that I speak fluently, and know the difference between SETENTA and SESENTA. Lying thief.
    USA, Female, 25-30
  • 4.9


    05 Feb 2018
    Definitely for an older age group rather than youth
    Australia, Male, 18-24
  • 4.6


    01 Mar 2018
    This place has two good things: nice service and good price. The rest isn't that good. We booked double room, in which we could barely fit our backpacks because it was so tiny it could only fit the bed. WiFi wasn't working half of the time and the shower was quite bad. I understand when hostels put 10 minute limit on shower - it's fine, I don't need more than that. But then make sure shower works nice.. I could barely wash off the shampoo in our shower. The breakfast is also quite miserable.
    Singapore, Couple, 25-30
  • 4.0


    25 Jan 2018
    I was overcharged for my nights stay, extortionate amount for the worst hostel ive ever stayed in! The toilets were horrible and the rooms were so cramped. There was no air con the room was so hot I sweated and hallucinated all night. The mattereses didn’t fit on the beds and the bunks were for children so small! I can’t explain the doom that exists in this place, pits of hell!
    England, All Female Group, 25-30
  • 2.9


    13 May 2020
    Regardless of price, this house is not adapted to be a Hostel, it leaves a lot to be desired, it lacks cleaning, the kitchen lacks basic items such as (salt), a lot of noise on the part of the staff after 10 pm, you cannot eat popcorn and soda in the room TV, but unlike this you can take alcoholic drinks to the TV room to get drunk (very strange this inversion) of the purpose of the TV room), there are other Hostel of the same value, much better, I do not recommend and would not return in this.
    Brazil, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's