Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Free cancellation for Mi Casa fees: 2 days prior to the reservation date.
Full fees are due to Mi Casa: less than 2 days notice of any cancellations.

Mi Casa will attempt, when possible, to rebook the scheduled occupancy dates and IF successful a partial refund is possible.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Mi Casa Hostel, is a small homelly feeling hostel, as traveller I tried to do my best in order that travellers find an home away from home, is a hostel that make easy to meet people and with nice atmosphere and lot of common areas and a kitchen fully equiped. With double private room basic, deluxe with shared or private bathroom and dorms.
We are located a walk distance of all main sightseeing, 15 minutes, in a safe neighborhood, where you can find all facilities, like mini markt, bakkery, laundry, fruit shop, restaurants in less than 5 minutes walk distance.
To arrive from the bus terminal you can take a taxi that will cost you 2$, will take 5 minutes distance by car or you can take a bus number 8, you have to stop in from the School 3 de Noviembre, the Esteves de Toral is in the corner, you have to walk less that 5 minutes, the cost is 0.25$ or you can walk that will takes 25 minutes.

We have available fully equipped kitchen, lounge TV and Covered Garden and WiFi in all the building.
The reception is open from 7h30 till 23h.
There is no curfew. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.2

  • Location 8.0

  • Staff 8.4

  • Atmosphere 8.0

  • Cleanliness 7.6

  • Facilities 8.4

Latest Reviews

  • 10.0


    06 Jan 2020
    +++++++++ very nice place highly recommended
    USA, Male, 41+
  • 10.0


    01 Sep 2019
    Mi Casa is a great place to stay in Cuenca. The place is clean friendly with a great kitchen. It's centrally located for easy travel around city or country travel. You can walk ride with taxi or city bus. Gary is friendly and ready to help any he can My opinion is you can't go wrong staying at Mi Casa
    USA, Male, 41+
  • 9.7


    10 Jan 2019
    This place definitely has to be one of the most comfortable hostels I have spent time in South America. The house really feels like home, the kitchen is fully equipped and the vibe is friendly.
    USA, Male, 41+
  • 9.4


    04 Aug 2019
    Big rooms, very nice and clean! Good location, near bakeries, pharmacies and cheap nice restaurants! The owner is super delightful and cool and the facilities are lovely! Super recommend this place.
    Brazil, Couple, 18-24
  • 9.1


    14 Jun 2019
    Very friendly staff. well worth the price.
    Germany, Male, 18-24
  • 8.9


    30 Dec 2019
    Great location with a tienda for snacks & drinks next door and a good bakery on the corner. Close to a mercado, bus lines, and a park with an observation tower.
    USA, Male, 41+
  • 8.6


    07 Feb 2019
    Mi Casa is a cozy, quiet hostel. I stayed in the dorm which was fine but only two bathrooms for a lot of people. It was very clean however, a nice walk to the downtown area and a nice big kitchen and terrace area.
    Canada, Female, 18-24
  • 7.7

    Very Good

    04 Feb 2019
    A nice hostel but had a bit of a weird vibe at times. Not too far from the city centre and the kitchen and bathrooms were decent. Unfortunately it rained while I was there and there was water running down the wall next to my bed, which caused the wall to partially disintegrate into a paste all over my bag.
    Australia, Male, 18-24
  • 4.6


    01 Nov 2019
    Our stay at Mi Casa was fine but the cleanliness of our room was very unsatisfactory and the room was not as described. It was expensive because of the holiday weekend but we spoke to the owner about the issues and he helped to resolve some of them.
    USA, All Female Group, 25-30
  • 2.0


    09 Aug 2019
    We booked a private room shared bathroom and when we arrived the host had no idea regarding our reservation. He was very friendly and called the owner who was the complete opposite. The owner could careless about our booking, which I had a copy of the booking, and took no responsibility of the problem. Offered us a dorm room for more money than the room we booked and blamed it on the holiday. I asked him to come to the hostel and talk to us, but he said he didn't have time. Unexceptionable
    USA, Couple, 25-30
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  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Express check-in / out
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi