Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

In Mistica Island you can enjoy a unique experience of living in a private island with cristal water, white sand beaches and al incredible nature surrounding you. In Mistica Island hostel we provide a warm atmosphere where you can contact and get to know people of different nationalities, and relax and enjoy the coral reef sanctuaries, mangroves forest, monkeys, deers, flamingos, etc.. This is a backpackers paradise to discover and enjoy with many choices of accommodation with a sense of responsible, democratic and sustainable tourism.

Mistica Island is located in San Bernardo Islands Natual Park, the must-visit destination in Cartagena that stands out because of its authentic style and characteristic Caribbean atmosphere.

Our comfortable Hostel offers spacey dorms and private rooms, as well as hammocks and tents for those who want a different experience. There is plenty of cool communal areas to hang out, eat all together and soak up sun and spectacular surroundings, always with good tunes in the background and good vibes all round. We have all the comforts that our guests may need. Private rooms, shared rooms, hammocks and tents.
On the island, fresh water is a treasure, so the showers are available from 6:00 pm to 10:00 pm and the energy depends on the sun, so there is only electricity available from 6:00 pm to 6:00 am.

Mistica Island Conditions and Policies:

Cancellation policy: 72h before arrival.

Check in from 13:00.
Check out before 10:00.

Payment upon arrival by cash, credit cards, debit cards (PAY PAL).
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast included.
Extra breakfast 15.000 COP

Reception open from 9:00 to 17:00.
No curfew.
We do not accept customers younger than 18 years of age.
The maximum period of stay is of 14 days.

On the island, fresh water is a treasure, so the showers are available from 6:00 pm to 10:00 pm and the energy depends on the sun, so there is only electricity available from 6:00 pm to 6:00 am. View House Rules

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Reviews & Ratings

  • Value For Money 5.3

  • Security 7.3

  • Location 8.7

  • Staff 6.7

  • Atmosphere 9.3

  • Cleanliness 6.0

  • Facilities 5.3

Latest Reviews

  • 9.7


    18 Jan 2020
    Awesome island with really great staff. Perfect to chill for few days and enjoy this little paradise. The island is the home of many animals like a few monkey species. It is really fun to be able to be so close to them.
    Switzerland, Male, 25-30
  • 8.0


    05 Aug 2019
    Absolutely loved this place for its beauty, seclusion and friendly staff, however the written directions given to us on Hostelworld were incorrect about getting to the island. We were dropped off at Isla Roots hostel and had pay an additional 70 000 per person to get there...
    England, Couple, 18-24
  • 7.7

    Very Good

    24 Jan 2020
    Mistica Island is a great location for people who want to get away from civilisation and chill for by the beach for a few days. It is an abandoned zoo, so you can do a guided tour through the nature reserve and get up close to monkeys, boar, deer, racoon, alligator and more. The negatives for us were the a slight lack of structure as most of the front-of-house staff were volunteers. The music is always quite loud and can go on till way past midnight. Lots of flies during mealtime.
    England, Couple, 25-30
  • 6.6


    22 Mar 2022
    hate to rate it so low as it was beautiful location. however the local staff took absolutely no interest in trying to help you when communicating things. one staff member couldn’t even understand papas fritas! it took us showing them a fry to understand. they also told us there was no vegetarian option we complained and we were told oh actually there is!meal times are set which is annoying. let down by expensive food and staffs lack of interest. stunning location and cute pigs
    England, Female, 25-30
  • 3.4


    28 Dec 2020
    My trip to Mistica lasted 5 days. I can't believe I paid that much for a place I felt relieved to leave. CONS: The staff: Jorge's attitude, you feel someone is nagging you constantly No lockers. Location, food, drinks, and services are expensive for what you get. They don't worth it. The food is average, not COP 35000 per serving. It could cost COP 18000. Your expenses were recorded on paper, chaotic check-out. No cleaning staff at all. Poor breakfast. PROS: The views and the Caribbean staff.
    Colombia, Male, 25-30
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  • Free Breakfast
  • Free WiFi
  • Adaptors
  • BBQ
  • Book Exchange
  • Ceiling Fan
  • Follows Covid-19 sanitation guidance
  • Outdoor Terrace
  • Towels Not Included
  • Currency Exchange
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games