Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

At Mochilier's Hostel you will find a 24-hour front desk and a shared kitchen. There are two lounges upstairs: one with games and the other with cable TV. Free Wi-Fi access is available and we have some comfortable social areas available to you. The hostel is ideally located in the Historical center of the city, near to many restaurants, clubs, bars, museums, and churches, just ten minutes from airport and buses station. Come and visit us and we will make your stay comfortable and fun.

We are located in the Historic center of the city, Benigno Malo 6-34 and Juan Jaramillo Street. The property is surrounded by many restaurants, clubs, bars, museums, churches, etc. We are located just ten minutes from bus station and airport. The hostel is just two blocks away from Calle Larga (Main Street), four blocks to the Tomebamba River, seven blocks from Pumapungo Museum, two blocks to the Calderon Park and Old and New Catedral, ten minutes to the Bus Station and Airport, twenty minutes to the Turi lookout, five minutes to the Staduim and Cuenca University.

We have ten comfortable and big rooms, privates and shared rooms on the second floor, with big windows and balconies and internal courtyards. The hostel offers a wide range of accommodation, the rooms could be composed by single beds, queen beds or bunk beds. Some rooms have a sofa bed in case it is necessary. Please contact the property for more information.

Mochiliers Hostel policies and conditions:

Check-in time starts at 1 pm.
Check-out time is 12 pm.
Please advice your arrival time.

Payment types accepted at this property: cash only.

Cancellation policy: 72 hours before arrival.

Taxes included.

Breakfast not included.


24-hour reception.

No curfew.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 7.0

  • Location 9.2

  • Staff 7.0

  • Atmosphere 6.8

  • Cleanliness 6.8

  • Facilities 6.5

Latest Reviews

  • 9.7


    21 Mar 2021
    Very nice hospitality!
    Canada, Male, 41+
  • 9.1


    10 Jul 2019
    This was my second stay at Mochiliers, which says a lot. Pros: great location in the center of Cuenca, very friendly staff, clean rooms and bathrooms. Cons: few power outlets, hotshowers can be a bit temperamental, social areas are quite spread out so it's not so easy to meet other travelers. Overall, quite good for its price.
    Bulgaria, Male, 31-40
  • 8.9


    01 Nov 2019
    Muy buena ubicación! El staff muy amigable. Podría mejorar un poco la limpieza de los baños pero en general bastante bueno para el precio.
    Ecuador, Female, 18-24
  • 7.4

    Very Good

    02 Oct 2021
    Was clean and a great location but very disorganized. Took the person at the desk 20 minutes and several phone calls to get into the HW site to check me in then couldn't make change for a $13 room from a $20. Had to ask 3 times for a towel because they never had any ready.
    USA, Female, 41+
  • 6.9


    19 Nov 2019
    I stayed at Mochiliers for two nights. The dorm bedroom was clean and beds were comfortable but there were no reading lights or shelves for the upper bunk bed I occupied. Common bathroom was clean and shower was nice and warm. Common areas were dotted around the hostel but I didn’t find them particularly comfortable or welcoming. (Night) staff was not the most competent and they showed other guests into my (full) dorm at 6:45 in the morning, waking us all up.
    France, Male, 25-30
  • 5.7


    11 Aug 2019
    On the website I was told we would have a private bathroom and wifi in the room. When we arrived only a shared bath downstairs and wifi in the lobby. My two friends we very unhappy with my booking this hotel. We moved the next day with my losing the money I paid for the three additional nights. I asked for a refund and the hostel said no. My advice, if you book this hostel, only pay after you see the room.
    USA, Female, 41+
  • 4.9


    30 Dec 2020
    Everything is filthy. A wall of flimsy 1/4 inch painted plywood that bows when you touch it divides the rooms. You can also hear every bowel movement in the bathroom that occurs. I could speak at a regular voice level to my friend in the next room while laying in bed and understand perfectly. It also smelled like vomit. We were locked in as well and had to yell to find an employee so that we could flee in search of clean accommodation. No money was given back. Their scummy door injured my hand.
    USA, Male, 31-40
  • 4.9


    09 Jul 2019
    The staff were quite nice not much English! 9.2 on Hostelworld and there was no hot water well pathetic hot water! I had 80 US stolen out of my bag F*****g sc***gs! I wouldn’t recommend staying here! But the staff are nice which the Only positive from this hostel!
    Australia, Male, 25-30
  • 3.1


    11 Sep 2021
    This was the worst hostel I’ve ever stayed at. Someone ate all my food I cooked and staff thought it was funny. I had to tip someone to let me in after 11. I booked a dorm on hostel world and when I arrived they said it was a mistake and I had to pay more. There is no hot water and the owners are so rude. I am a huge traveler and never complain but this place seriously sucked I didn’t feel safe
    USA, Female, 18-24
  • 2.6


    18 Oct 2021
    I couldn’t have been more disappointed of this place. The owner was horrible. They messed up on the website price wise and wouldn’t own up to it. I had to adjust. Aside from that, she was just plain rude. I was fuming. I’m a backpacker, I use hostels all the time and this never happened. The people at the front desk also sucked. To add to all of this « welcoming » place, if you want to leave or enter the place between 11pm and 8am, you can only if you tip the staff, wth?! This place suck!
    Belgium, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls