Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Moon Hill Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Our Hostel was designed to bring all the comfort a traveler can get to rest from the busy days one can have in Sintra.
We'll have 3 types of rooms: double suites, double rooms with shared bathroom and 4 bed dorms, in a total of 14 rooms and 42 beds.
In terms of common areas we have a superb patio with a castle view, a kitchen so anyone can cook their own meals, a common room with tv, books and dvd's and a rustic bar that creates the real Sintra atmosphere. Also our restaurant, Caldo Entornado, will serve your breakfasts and provide you a taste of our excellent portuguese cuisine.
Wi-fi is available for all guests, as well as A/C, lockers, towels for rent. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.1

  • Location 9.4

  • Staff 7.7

  • Atmosphere 7.4

  • Cleanliness 8.1

  • Facilities 7.9

Latest Reviews

  • 10.0


    09 Aug 2019
    Wish our stay could've been longer at this hostel. Loved the atmosphere, staff, level of detail, cleanliness, etc. Great breakfast offered plus fresh squeezed orange juice, such a lovely touch. Highly recommend this place. Perfect location!
    USA, Female, 31-40
  • 10.0


    04 Jun 2019
    Easy to get to from the train station. Stayed in a mixed ensuite and the room and bathroom were clean. Remember your own hand soap and hairdryer if you need one, bc you're in Portugal. Breakfast was pretty good and filling. Only complaint is that when booking it says all fees are included but you have to pay the tourist tax once you arrive. I was also told I would get my key deposit back but didn't. Not sure if it was because I checked out with a guy who they were training.
    USA, Female, 18-24
  • 10.0


    17 Mar 2019
    Had a wonderful stay at Moon Hill Hostel! We were only there for 2 days and would have loved to stay longer! The restaurant was very good and reasonably priced.. The breakfast that was included in the morning was delicious - meat, cheese, bread and buns, fruit, and cereal. The customer service was wonderful and when we asked for things like ice and a corkscrew they were very helpful. The location was great, very comfortable bed, nice hot shower, quiet room. Overall, great experience.
    Canada, Couple, 18-24
  • 10.0


    03 Jan 2019
    My sister and I loved it here! It was super clean and had a big social lounge area where we played card games. Cute rooms with the best heaters, and the bathrooms were nice and clean also great location- walking distance to the city center and many restaurants/shops/hiking trails. :) would definitely recommend this place.
    USA, Female, 25-30
  • 10.0


    15 Oct 2018
    Cozy. Friendly, helpful staff, perfect location. Clean facilities.
    Bulgaria, Female, 31-40
  • 9.4


    26 Sep 2018
    The place was fine as far as staff, location and price. I was disappointed that we had cold water showers for both days we stayed there, especially considering we paid extra for ensuite bathrooms. She said something about “a problem with the system.” Not my problem - we should have had hot water by day two. Other than that, it was fine.
    USA, Female, 41+
  • 8.0


    10 Jul 2019
    Great location, good bed and large room. The staff was friendly and answered our questions. The hostel wasn’t too busy so it was nice and calm at night. However, the shower leaks A LOT, making it quite gross to take a shower after someone else because the whole floor is wet (even outside the bathroom!). Overall, our stay was good, but resolving the bathroom leak would bump up the quality of this hostel. If you are tired after walking in Sintra, jump into the burger restaurant for some good food.
    Belgium, Couple, 18-24
  • 7.7

    Very Good

    04 May 2019
    The glass in the bathroom showers are sort of see through so as a woman in a mixed dorm room sharing shower/bathrooms with men, I don’t want to be able to see a naked man and I don’t want a man to be able to see all of me. LITERALLY! I’ll be brushing my teeth and I can see him naked in the reflection. For such a nice convenient hostel, the ambiance is dead. It’s located next to a pub so the music they played goes straight in through the windows. It’s convenient but not comfortable.
    USA, Female, 25-30
  • 6.3


    06 Jun 2019
    The value of money is not so good for my opinion. The shared facilities was not clean and never had toilet or soup. The breakfast (that is included in the price) was very (!) poor, and the bathroom were unpleasant... Other then that - the staff was very nice and the shared sitting area was lovely.
    Israel, Female, 18-24
  • 6.0


    24 Apr 2019
    Cool but quiet hostel. We went out of season though so it might have more of an atmosphere in the summer. The staff weren’t super friendly and we did have a problem with staff allowing two very drunk men to check into our dorm at 3am. They made me very uncomfortable. Luckily, I was with my boyfriend but had I been a solo traveller I would have had a very difficult time. They told us in the morning they had got too drunk to drive home and the hostel shouldn’t have put them in a dorm.
    England, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • PlayStation