Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Not refund money if you cancel the reservation after the payment

Additional Terms and Conditions

For group, we will contact the person responsable for the group and we will ask for an additional payment.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mountain Hostels

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Mountain Hostels is an Enterprise born from the merger of Mountain House (2005) and Manizales Hostel (2009), brother hostels that have been pioneers of backpacking tourism in Manizales.
They were merged to achieve a perfect combination of space and comfort, and have been fully equipped for our guests convenience.

Our cheerful, helpful staff members have been highly trained to provide comprehensive information and reliable service. They are dedicated to ensuring you experience a memorable stay. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 9.7


    05 Dec 2017
    A nice, quiet hostal. Staff were friendly and helpful in organising a coffe tour for me. Nice complimentary breakfast with various options to choose from and plenty of coffee.
    Ireland, Male, 31-40
  • 9.1


    24 Aug 2017
    A friendly hostel in a quiet part of town. Not much atmosphere but plenty of space to chill out, cook or use the computers. The breakfast was ace.
    England, All Female Group, 25-30
  • 8.9


    29 Sep 2017
    The hostel is located next to the restaurant and nightlife area of Manizales. There are plenty of buses to other parts of the city. Overall, the hostel is decent and for sure not a backpackers bubble like most other hostels. Here you will meet Colombians as well.
    Belgium, Male, 31-40
  • 7.1

    Very Good

    18 Aug 2017
    I didn't realise that this hostel is one of two connected hostels. The main hostel is nice, cosy and modern. The one we were staying in down the road was ok but a bit shabby and had no atmosphere. Also we booked an ensuite dorm as there were 4 of us but were put in a dorm with no working plug sockets and no bathroom. There was a bathroom on our floor...just for us apparently, but others used it and the main light didn't work. Not great.
    England, Female, 31-40
  • 6.9


    04 Oct 2017
    The dorms aren't in the same building as the reception, so anytime you need anything you have to go outside and walk a few buildings over. The lack of staff members in the dorm building also presents a security concern. Also there are no window screens, so a bird was able to enter the dorm.
    USA, Male, 25-30
  • 6.0


    17 Mar 2018
    For me is important to find what I already booked through the app. Ok, it wasn’t like that. I stayed in a private room. Super small, they said the bigger ones was full (Idk if it’s true). Was really Ok. Not too bad but no what I expected neither. As a suggestion, I highly recommend for the stuff to be more prepared to be working in a hostel. Not just to give a free travellers book but also to know what to do and what to see in the city. Hostels are a cultural sanctuary so get ready to show it!
    Colombia, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • PlayStation
  • Wi-Fi