Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We have a 48hr cancellation policy.
All group bookings are to confirm final numbers 2 weeks before due date.

Additional Info:

50% deposit 2 weeks before arrival, balance on arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mountain Jade Backpackers

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are a modern backpackers in the center of town.
Only two minutes walk from the post office,shops,beach and river walks.
50 meter heated and covered pool with spa one minute walk away.
We have complete coverage of free high speed unlimited wi fi available for guest's.This extends to the coffee shop below.
We have a large lounge area to view the Jade Factory and fully equipped kitchen and laundry facilities.
A book exchange plus 52 inch TV for those wet days and selection of DVD's and Netflix
We also have a disabled access unit and all bed linen is supplied.There is off street parking , when available .
Free Breakfast
Office hours are business hours 9.00 am to 5.00 pm 7 days.
Check in times.
Summer 2.00 pm to 8.00 pm

For LATE ARRIVALS, you will need to let us know prior via email or call to arrange late check in. In consideration for guests already staying, late check-in's after 10.00 pm are not possible for 6 and 8 bed dorms. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 8.6

  • Location 9.7

  • Staff 9.5

  • Atmosphere 8.6

  • Cleanliness 9.5

  • Facilities 8.7

Latest Reviews

  • 10.0


    11 Jul 2020
    Fantastic place and friendly staff
    Indonesia, Male, 31-40
  • 10.0


    18 Feb 2020
    This hostel was fantastic! really nice space, and the lady at the front was super kind, funny and welcoming. One of our favourite stays on the west coast, and would highly recommend it !
    Canada, Female, 18-24
  • 9.4


    21 Jun 2020
    Really nice stay, friendly staff, good atmosphere. Awesome location and a great range of activities available. Free breakfast is awesome. Great rooms, large showers. It is the upper level above shops, so be prepared for stairs. Toliet area was a little chilly (shop below was closed, so no warmth), but not to be helped really. Have stayed here before, and will stay again!
    New Zealand, All Female Group, 25-30
  • 9.4


    18 Feb 2020
    Cute hostel walking distance to the beach, grocery store, and glow worms and only 30 minutes from the gorge. The manager is a crack up! She gave us a nice tour, a yummy breakfast, and some great one liners. We recommended this hostel to someone that we met later in our trip, and would recommend to others as well. Good for a one night stay, but I'm not sure how much else there is to do in the town.
    USA, Mixed Group, 25-30
  • 9.1


    29 Feb 2020
    Nice hostel with nice staff. Very nice free breakfast!
    Israel, Male, 18-24
  • 8.9


    25 Feb 2020
    Rooms were really spacious, small hostel so a nice friendly atmosphere in the shared areas.
    England, Female, 31-40
  • 8.6


    12 Mar 2020
    Overall really good here!! The mattresses didn't seem to have springs in though so very uncomfy and noisy to move on. Breakfast is included however I'm coeliac and unfortunately there was no option for me. Staff were lovely, kitchens clean and really nice location!!
    England, Female, 25-30
  • 8.6


    20 Feb 2020
    Stayed few night, it’s clean, just alright
    Czech Republic, Male, 25-30
  • 8.0


    02 Mar 2020
    Nice small hostel , good location.(5min to beach or new world , isite just across the street). Big dorms. No locker. Fabulous WiFi + Netflix (for heavy rain days)
    Germany, Male, 18-24
  • 7.1

    Very Good

    02 Mar 2020
    Only had a stopover for a night, kitchen a little bit small but besides that pretty nice.
    England, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi