Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mountain View Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Mountain View Hostel offers a number of comfortable room configurations from 4-6 bed dormitories to shared double and tripple rooms with twin beds or double beds. All of our rooms have rain shower suites with an endless supply of hot water and did we mention they're heated.

Mountain View Hostel offers a comfortable stay for guests who love a peaceful ambience and magnificent landscapes.

Mountain View Hostel is located in the heart of Sapa town, the former French Hill Station which is 38 km far from Lao Cai Railway Station and 380km from Hanoi city. It is about 200m to the south of Sapa market and Catholic Church.

***Property Policies & Conditions:
1. Reservation:
Check the room availability and then make your booking by sending email/ booking form/ fax. We will reply soon as receiving your reservation and advise you the method of deposit and payment.
2. Deposit and payment:
The deposit of 45 % of the total amount must be put in advance for all booking and the rest of balance must be paid upon arrival.
3. Payment is on arrival. At the moment cash only.
4. Free cenellation (dead line is 2 days before).
5. Check in time is 12 noon and check out time is 11am. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.0

  • Location 10.0

  • Staff 9.0

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    29 Jan 2018
    Great people with great staff
    England, Male, 25-30
  • 9.4


    27 Mar 2019
    Lovely hostel with friendly staff and atmosphere. We got a private room and it was lovely, however we didn’t get WiFi in our room. Not an issue though as we got WiFi downstairs. The owner was lovely and was very helpful, also has two lovely kittens there. The view from the hostel is great and it is very near everything so no long walks needed.
    England, Couple, 18-24
  • 9.1


    06 Mar 2018
    More like a hotel than a hostel. Great staff, beds were springy in a bad way. Room could've been cleaner.
    USA, Male, 31-40
  • 8.0


    12 Aug 2017
    Overall the hostel/hotel was OK, the staff is very nice. However, ventilation in the hostel is poor, and there was a lot of mold in the rooms (we stayed in two different rooms) which made for a musty smell. During our stay the ceilings and walls were painted white, probably to hide the mold stains.
    Netherlands, Male, 18-24
  • 7.7

    Very Good

    20 Mar 2018
    Very friendly staff. Comfy bed and good view. Nice hot shower. Tasty free breakfast. Bar / social area was empty and cold. Bit over priced compared to other hostels in sapa for what you get.
    England, Couple, 25-30
  • 7.4

    Very Good

    17 Oct 2017
    I thought it was very pricey for what you got. Nothing special here, atmosphere was pretty awkward, location was good except for the fact you are BOMBARDED by pushy village women trying to sell their goods as soon as you walk out the door. The staff was nice but only Ms. Moon speaks any english so it's hard to communicate with anyone but her. We got in late at night and it was very confusing trying to check in to our room.
    USA, Female, 25-30
  • 6.0


    06 Aug 2018
    Room was not what it looked like in the pictures. Bed was roughly made. Bed sheets were stained. Apart from that Ms Moon was very helpful!
    Australia, Female, 25-30
  • 5.7


    07 Jan 2017
    Pretty average experience here, wifi doesn't work in rooms, mouldy bathrooms and a bad stench. No lockers in rooms. Staff and free breakfast was good though and they were helpful when it came to booking buses etc. stayed here because nothing else avail and was optimistic! Good location.
    Australia, Female, 25-30
  • 5.4


    11 Mar 2017
    The location was great and on initial greeting the staff were friendly but then limited smiles and interaction after. The dorm room had no security and with only a single shared room key it was a bit unnerving leaving any belongings behind. The beds were comfy enough however am unsure how frequently the sheets were cleaned or if just old stains. The shower however was hot and pleasant. Great for a short stay only.
    Australia, Female, 31-40
  • 3.7


    15 Dec 2018
    Don't go here - horrible, gross and freezing cold! Stains on the sheets, cupboard and bathroom are sticky. Huge gaps between the walls and the windows and doors so the bed sheets and duvets are moist and moldy. The pillows are grey of mold. The lady at reception is a real gem!
    Netherlands, Couple, 25-30
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  • Free WiFi
  • Linen Included
  • Hair Dryers
  • Key Card Access
  • Meeting Rooms
  • Parking
  • 24 Hour Reception
  • Housekeeping
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Games Room
  • Pool Table
  • Wii