Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Mrs Potts

Book more than 7 days in advance for Free Cancellation.
8.7
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to Mrs Potts. A hostel designed for backpackers who want that warm and fuzzy feeling they get at home. Enclosed in a centrally located, beautiful grade ll listed building designed by Alfred Waterhouse! (Architect who designed the Natural History Museum in London).
There is free Wi-Fi throughout the building and a beautiful kitchen where you can share your favourite recipes with your fellow travellers. On occasion, you will find our friendly members of staff cooking up a storm...They like to share, so don't be afraid to ask for a taste! We have a common room with a T.V and iMacs for you to browse the internet or catch up with what's happening at home. Free maps are available from reception and our staff will happily direct you to all the local places of interest, including some hidden gems. Every member of staff has their own personal favourites so get chatting to them!

We are located centrally on St Mary Street which is just two minutes walk from Cardiff Central Railway Station. Cardiff Castle is a two minute walk away and the Victorian shopping arcades are on your doorstep. Sports fans will find the Principality Stadium just behind us on St Mary Street.

We offer small dormitories with cabin style beds that include linen, privacy curtains, usb ports, mains power socket, large locker and your very own reading light!


Terms and Information

Check-in starts at 2pm. Check-out is at 10am.

There is a minimum of a two night stay on weekends (Thursday-Friday, Friday-Saturday, Saturday-Sunday).

A photographic drivers license or passport must be shown by all guests over the age of 18 in order to stay.

Children are welcome at Mrs Potts but must be accompanied by adult with the required I.D and book out dormitories privately.

A £5 cash key deposit is to be paid by each person upon check-in so please have this ready.

If you check-out late or lose/break your key, the key deposit will not be refunded.

Guests paying upon arrival cannot split the total over multiple cards.

The whole amount of the remaining balance must be paid via one credit/debit card.

Cancellations can only be made and confirmed via email only.

We DO NOT allow stag/hen parties. Any stag/hen parties who book will be turned away but will still be charged.

Please see below for group terms and please contact us if you have any questions.

INDIVIDUALS AND GROUPS OF UNDER 6 PEOPLE

Cancellations must be made by 2pm, 48 hours before the day of your arrival;

Cancellations after this time will be charged the full amount of the first nights stay. No-Shows are treated as late cancellations.

Deposits are non-refundable or transferable.

GROUPS BETWEEN 6-25 PEOPLE

A 10 % deposit must be paid to secure your booking.

Cancellations must be made by 2pm, 14 days before the day of your arrival;

Cancellations after this time will be charged the full amount of the first nights stay. No-Shows are treated as late cancellations.

Deposits are non-refundable or transferable.

GROUPS OF 26 PEOPLE OR MORE

A 25 % deposit must be paid to secure your booking.

Cancellations must be made by 2pm, 28 days before the day of your arrival;

Cancellations after this time will be charged the full amount of the first nights stay. No-Shows are treated as late cancellations.

Deposits are non-refundable or transferable.

ATTENTION!
A photographic drivers license or passport must be shown by all guests over the age of 18 in order to stay. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.1

  • Location 9.8

  • Staff 9.3

  • Atmosphere 7.9

  • Cleanliness 8.0

  • Facilities 8.2


Latest Reviews

  • 9.7

    Superb

    11 Sep 2019
    Such a cute place to stay, felt like I was in the childhood bedroom of my dreams! The staff and patrons are really nice and the location was within walking distance of everywhere I wanted to visit. Definitely coming back!
    Australia, Female, 18-24
  • 9.4

    Superb

    10 Oct 2019
    Cosy place with very smiley and helpful staff, cute authentic decoration inside and clean beddings.
    Turkey, Female, 31-40
  • 9.4

    Superb

    04 Oct 2019
    The location and price were great for this cute little hostel however a big turn off for me was that the wifi only works in the lobby and that the demographic of the other guests seemed to be 50+. This was not what I was looking for in a downtown Cardiff hostel and the reviews didn't tell a good story.
    Canada, Female, 25-30
  • 9.1

    Superb

    14 Oct 2019
    Really liked the curtain around the bed feature. And the charging outlet right on the bed too. I think a little more attention could be paid to the bathroom—the soap dispenser was out the whole time I was there. But overall, this place is a gem with a kitchen, sitting room, and a great location. I would definitely recommend.
    USA, Female, 18-24
  • 8.9

    Fabulous

    22 Oct 2019
    Nice cute hostel but the beds were super uncomfortable, could feel every spring
    New Zealand, Female, 18-24
  • 7.7

    Very Good

    17 Nov 2019
    Rooms were spacious and clean, however the bathrooms were never fully stocked with toilet paper or soap and were dirty. But the kitchen is fabulous and the dining room is great too.
    Australia, Female, 18-24
  • 7.4

    Very Good

    09 Nov 2019
    The room is quite nice, very private beds, cosy and clean room. Shared Bathroom was ok, always clean and easy to use The common dining room and kitchen were not clean at all, it is supposed to have a free “breakfast” during the day, but during the time I have been there I saw no breakfast at all, just some bread on the corner and people having they own meals.
    Brazil, Male, 25-30
  • 6.6

    Good

    24 Nov 2019
    This could be a great hostel, but some fundamental things need to be fixed! The big positive here is the location, you are right in the city centre. I also enjoyed the privacy of my own pod style bed including curtains. The reason I would not stay here again though is the lack of proper sanitation. Multiple of the showers were out of order and the available ones were clogged with hairs. Upon turning on the water, I stood ankle deep in water with hairs floating around! A big no go.
    Germany, Female, 18-24
  • 5.4

    Rating

    30 Sep 2019
    A lot of improvements are needed. Pros: Location, free "cereal" breakfast is ok, Curtains, good ladder and lockers with beds, kitchen facility Cons: Generally dirty and dated. Mattress is terrible, bed light didn't work, wifi virtually non-existent, no atmosphere, limited social space, Only 1 working washroom/shower on first floor - and generally poor condition and not well kept (no mirror, poor lighting), no "locked" baggage storage available. Staff very mediocre. I wouldn't stay here again.
    Canada, Male, 31-40
  • 4.0

    Rating

    09 Nov 2019
    This hostel just didn't seem to care. One terrible shower in a dirty bathroom, the other shower and flush buttons were broken, no hand soap in the bathrooms either - longstanding problems based on other reviews. They obviously don't have anyone actually checking or cleaning the bathroom, or caring about the guest experience - go next door and buy soap? No real atmosphere, most guests are there long term rather than backpackers. Overpriced for what it was, and not a true backpackers hostel.
    New Zealand, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Book Exchange
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games


×