Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Mrs Potts

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Welcome to Mrs Potts. A hostel designed for backpackers who want that warm and fuzzy feeling they get at home. Enclosed in a centrally located, beautiful grade ll listed building designed by Alfred Waterhouse! (Architect who designed the Natural History Museum in London).
There is free Wi-Fi throughout the building and a beautiful kitchen where you can share your favourite recipes with your fellow travellers. On occasion, you will find our friendly members of staff cooking up a storm...They like to share, so don't be afraid to ask for a taste! We have a common room with a T.V and iMacs for you to browse the internet or catch up with what's happening at home. Free maps are available from reception and our staff will happily direct you to all the local places of interest, including some hidden gems. Every member of staff has their own personal favourites so get chatting to them!

We are located centrally on St Mary Street which is just two minutes walk from Cardiff Central Railway Station. Cardiff Castle is a two minute walk away and the Victorian shopping arcades are on your doorstep. Sports fans will find the Principality Stadium just behind us on St Mary Street.

We offer small dormitories with cabin style beds that include linen, privacy curtains, usb ports, mains power socket, large locker and your very own reading light!


Terms and Information

Check-in starts at 2pm. Check-out is at 10am.

There is a minimum of a two night stay on weekends (Thursday-Friday, Friday-Saturday, Saturday-Sunday).

A photographic drivers license or passport must be shown by all guests over the age of 18 in order to stay.

Children are welcome at Mrs Potts but must be accompanied by adult with the required I.D and book out dormitories privately.

A £5 cash key deposit is to be paid by each person upon check-in so please have this ready.

If you check-out late or lose/break your key, the key deposit will not be refunded.

Guests paying upon arrival cannot split the total over multiple cards.

The whole amount of the remaining balance must be paid via one credit/debit card.

Cancellations can only be made and confirmed via email only.

We DO NOT allow stag/hen parties. Any stag/hen parties who book will be turned away but will still be charged.

Please see below for group terms and please contact us if you have any questions.

INDIVIDUALS AND GROUPS OF UNDER 6 PEOPLE

Cancellations must be made by 2pm, 48 hours before the day of your arrival;

Cancellations after this time will be charged the full amount of the first nights stay. No-Shows are treated as late cancellations.

Deposits are non-refundable or transferable.

GROUPS BETWEEN 6-25 PEOPLE

A 10 % deposit must be paid to secure your booking.

Cancellations must be made by 2pm, 14 days before the day of your arrival;

Cancellations after this time will be charged the full amount of the first nights stay. No-Shows are treated as late cancellations.

Deposits are non-refundable or transferable.

GROUPS OF 26 PEOPLE OR MORE

A 25 % deposit must be paid to secure your booking.

Cancellations must be made by 2pm, 28 days before the day of your arrival;

Cancellations after this time will be charged the full amount of the first nights stay. No-Shows are treated as late cancellations.

Deposits are non-refundable or transferable.

ATTENTION!
A photographic drivers license or passport must be shown by all guests over the age of 18 in order to stay. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.6

  • Location 9.8

  • Staff 9.7

  • Atmosphere 8.3

  • Cleanliness 8.5

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    01 Jun 2019
    Very good hostel, very good location, rooms and facilities in general are excellent.
    Italy, Male, 31-40
  • 9.7

    Superb

    14 Jun 2019
    Perfect location and wonderful staff! The rooms were very clean and comfortable making it a really great stay.
    USA, Couple, 31-40
  • 9.4

    Superb

    11 Jul 2019
    A really beautiful, high quality hostel in the middle of the city. Clean, brand new facilities, beautiful interiors, lovely building and nice extras. Very few hostels have curtains around the bunks so that was a nice touch. Only tiny criticism was that the water was too hot and the rooms were also a bit warm.
    England, Male, 31-40
  • 9.4

    Superb

    29 Jun 2019
    Staff were amazing! Always up for a chat and very helpful for planning what to do with my days. Rooms were nice, although quite stuffy. Great place to stay as a solo traveller
    New Zealand, Female, 18-24
  • 9.4

    Superb

    11 Jun 2019
    This hostel is large, clean, and cute. There is plenty of room to move around in the room, and it is nice to have a privacy curtain and personal light for each bed. The location is perfect to walk to all of the major sites. I don't know if it was the time of year or my particular roommates, but they were a little odd. Obviously this has nothing to do with the hostel itself, but the guests were not overly friendly.
    USA, Female, 18-24
  • 9.1

    Superb

    05 Jun 2019
    The bed was a little uncomfortable
    Canada, Male, 31-40
  • 8.3

    Fabulous

    28 Jun 2019
    This hostel had the coziest beds I've ever had the chance to sleep in in a hostel. The 4 person room was a decent size. The bathroom and shower were pretty clean, but for an entire day or two that I was there they never replaced the toilet paper in the bathroom. The staff are really great and offered to carry my bag up to the room since there were so many stairs. The kitchen is nice and they leave food out throughout the day, which was awesome.
    USA, Female, 18-24
  • 8.3

    Fabulous

    13 Jun 2019
    Great location! Definitely would recommend.
    Czech Republic, Female, 25-30
  • 8.0

    Fabulous

    11 Jul 2019
    My big thought about this place is that it really needed a deep clean. They should really take a day for each room, closing it to do a clean. It seems like some people are on very extended stays and they contribute to the messiness of the place. A consecutive day limit would be appropriate. It's more like a place for people who are struggling to find somewhere to spend the night than a great place for travellers.
    USA, Female, 31-40
  • 7.1

    Very Good

    10 Jun 2019
    The staff were the best, super nice and very helpful. The bed was the worse, could feel springs on my body all night, so woke up tired. The shower was horrible condition with not enough hot water. They had no way for handicapped people to go up or downstairs, so don't go if you are physically handicapped. I did have the staff help me bring my luggage up the stairs, which was extremely nice of them. The places bathrooms, halls, luggage room, and sleeping quarters really needed decorating/paint.
    USA, Male, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Book Exchange
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games


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