Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

10% deposit to secure the rooms. Should the group cancel, the deposit is retained. 1) Up to 90 days before arrival: You may cancel the group without any cancellation fee up until 3 months prior to arrival.
2) Between 60 to 90 days before arrival: Based on the status update on 90days before arrival, you may cancel up to 50% of room nights without a cancellation fee.
3) Between 30 to 60 days before arrival: Based on the agreed block 60days before arrival, you may cancel up to 25% of room without a cancellation fee.
4) Any room nights cancelled within 30days of arrival incur a cancellation fee equal to all room nights cancelled.

Additional Terms and Conditions

A credit card number must be given as security for any group bookings to cover any damage or additional charges incurred. A key bond of $10 per key issued must be paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.7
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Located in the heart of Aoraki Mount Cook Alpine Village in the Aoraki Mount Cook National Park, this is a 'must do' for your NZ itinerary. We have a great range of quality accommodation options to suit all budgets and tastes. All rooms include ensuite bathrooms, quality linen, refridgerator and a patio or balcony so you can soak up the stunning mountain views.
Chill out in the Chamois Bar & Grill, a favourite of travelers and locals alike. Enjoy pub style meals at great prices then party till late or watch the game on the Big Screen. NZ's most scenic Backpackers!

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Reviews & Ratings

  • Value For Money 6.7

  • Security 8.2

  • Location 9.7

  • Staff 7.8

  • Atmosphere 7.1

  • Cleanliness 7.5

  • Facilities 7.2


Latest Reviews

  • 9.7

    Superb

    19 Oct 2018
    Well its very easy to find this place, because Mt Cook nearby is small town and not big. I might booking late so only dorm room left for us, no amenities so you should prepare by yourself. I think if you could book another type of room it will be great. I saw another room type the view is so awesome. You could see Mt cook from your window. Facilities are good, have communal kitchen, restaurant (only provide dinner), washing room,etc. Quite clean also.
    Indonesia, Male, 31-40
  • 7.4

    Very Good

    25 Nov 2018
    Kitchen was not nice at all. Access to restaurant area (big glass windows) is only available 4 hours a day when restaurant is open. Beds were very squeaky and not very comfortable. Pro is the view when the restaurant is open, parking lot, and proximity to Mt Cook hikes. Wifi costs $5 extra a day.
    USA, Female, 25-30
  • 7.1

    Very Good

    29 Oct 2018
    Great location, would benefit from some modernisation.
    England, Male, 41+
  • 5.7

    Rating

    29 Nov 2018
    The staff tried to overcharge me upon arrival - luckily I’d noticed it differed to the amount hostelbookers said I’d left to pay and upon investigating further the girl realised she’d made a mistake. No towel, expensive WiFi, not helpful help desk. No supermarket. Food in restaurant terrible. Next morning when I tried to check out they were unhelpful when I asked about having a shower if I checked out early, and then again tried to overcharge me getting facts wrong again
    Ireland, Female, 31-40
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Facilities

Free
  • Free Parking
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
Entertainment
  • Games Room
  • Pool Table

Policies

  • Age Restriction
  • Credit Cards Accepted
  • Non Smoking


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