Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

10% deposit to secure the rooms. Should the group cancel, the deposit is retained. 1) Up to 90 days before arrival: You may cancel the group without any cancellation fee up until 3 months prior to arrival.
2) Between 60 to 90 days before arrival: Based on the status update on 90days before arrival, you may cancel up to 50% of room nights without a cancellation fee.
3) Between 30 to 60 days before arrival: Based on the agreed block 60days before arrival, you may cancel up to 25% of room without a cancellation fee.
4) Any room nights cancelled within 30days of arrival incur a cancellation fee equal to all room nights cancelled.

Additional Terms and Conditions

A credit card number must be given as security for any group bookings to cover any damage or additional charges incurred. A key bond of $10 per key issued must be paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.1
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Located in the heart of Aoraki Mount Cook Alpine Village in the Aoraki Mount Cook National Park, this is a 'must do' for your NZ itinerary. We have a great range of quality accommodation options to suit all budgets and tastes. All rooms include ensuite bathrooms, quality linen, refridgerator and a patio or balcony so you can soak up the stunning mountain views.
Chill out in the Chamois Bar & Grill, a favourite of travelers and locals alike. Enjoy pub style meals at great prices then party till late or watch the game on the Big Screen. NZ's most scenic Backpackers! View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 8.3

  • Location 9.6

  • Staff 8.2

  • Atmosphere 7.7

  • Cleanliness 8.1

  • Facilities 7.5


Latest Reviews

  • 10.0

    Superb

    27 Feb 2019
    Great hostel right in the Mount Cook national park. Highly recommend it. At night, look up at the stars...and in the morning, get an amazing view of Mt Cook from the hostel.
    Canada, Male, 25-30
  • 8.3

    Fabulous

    02 Apr 2019
    Basically bunk beds in a hotel room. Bathrooms have baths in which was nice to take advantage of. Shared kitchen gets pretty crowded at peak meal times. Bar/restaurant is very nice. Reception provide you with a map of the surrounding walks and information on them, which is very useful.
    England, Female, 18-24
  • 8.0

    Fabulous

    01 Apr 2019
    Careful there is NO supermarket / grocery in the area !
    Canada, Female, 25-30
  • 7.7

    Very Good

    01 Mar 2019
    Hostel was clean and room was pretty spacious (4 bed dorm), it had a nice balcony and en suite too. Staff were friendly and the location was good. However, the kitchen was quite run down, no free WiFi, laundry was expensive and upstairs restaurant wasn’t very backpacker friendly because it was expensive and there weren’t any good deals! It’s an ok place to stay for 1 or 2 nights, bring your own food so you don’t have to eat at the restaurant.
    England, Couple, 18-24
  • 7.7

    Very Good

    27 Feb 2019
    I had a good room with a few. The bathroom is a little outdated (mold issues). The check-in process was not the best, upon arrival I was informed my room would not be ready for 4 hours which was a little disappointing. It would not have been an issue if it hadn't been raining so badly that day or else I would have hiked around. A little over priced for a basic hotel.
    USA, Female, 31-40
  • 7.4

    Very Good

    13 Mar 2019
    We stayed in a shared hostel room, and it was a little overpriced for the value. Don’t expect quiet, or much privacy, but everyone we interacted with was very friendly and appropriate. The laundry facilities were very accessible, and cheap, but the shared public area left a lot to be desired when it came to cleanliness. Bring your own food, unless you are wanting to spend a lot on dining out at the restaurants. The nearest convenience/grocery store is in Twizel.
    USA, Couple, 25-30
  • 6.9

    Good

    14 Mar 2019
    Okay place to stay but for the price, to not provide wifi or towels is a rip off. The kitchen was pretty dingy too and no real common area. Rooms are okay but the beds were really squeaky. Bathrooms were clean and the showers were good and hot. I understand its in a great location but seriously overpriced!
    Scotland, Female, 18-24
  • 6.3

    Good

    02 Mar 2019
    Arrived at 13:45 and they told us check in was at 14:00. Fair enough. So we went out for some lunch and came back at 15:15. Then someone else told us our room wasn't ready and that their rooms are ready between 14:00 and 17:00. He didn't seem to care at all about the inconvenience to us. Lame customer service in my opinion.
    Canada, Male, 31-40
  • 6.0

    Good

    17 Apr 2019
    Mold in the bathrooms. No security lockers. The staff were amazing such lovely people
    USA, Male, 25-30
  • 6.0

    Good

    14 Apr 2019
    A great location, but that goes for everything around Mt Cook. The rooms are sized good, nice that they include a bathroom and toilet in the room. Altough it's not squeeky clean, but I didn't expect that. The kitchen is not great. So many people in such a little space, cooking. But the restaurant is so expensive that you want to cook for yourself. You can park just in front of the building. The public toilet were gross, I'm happy we had our own in the room. Overall, not bad, but not good either.
    Netherlands, Male, 18-24
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Facilities

Free
  • Free Parking
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
Entertainment
  • Games Room
  • Pool Table

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