Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

10% deposit to secure the rooms. Should the group cancel, the deposit is retained. 1) Up to 90 days before arrival: You may cancel the group without any cancellation fee up until 3 months prior to arrival.
2) Between 60 to 90 days before arrival: Based on the status update on 90days before arrival, you may cancel up to 50% of room nights without a cancellation fee.
3) Between 30 to 60 days before arrival: Based on the agreed block 60days before arrival, you may cancel up to 25% of room without a cancellation fee.
4) Any room nights cancelled within 30days of arrival incur a cancellation fee equal to all room nights cancelled.

Additional Terms and Conditions

A credit card number must be given as security for any group bookings to cover any damage or additional charges incurred. A key bond of $10 per key issued must be paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

8.0
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Located in the heart of Aoraki Mount Cook Alpine Village in the Aoraki Mount Cook National Park, this is a 'must do' for your NZ itinerary. We have a great range of quality accommodation options to suit all budgets and tastes. All rooms include ensuite bathrooms, quality linen, refridgerator and a patio or balcony so you can soak up the stunning mountain views.
Chill out in the Chamois Bar & Grill, a favourite of travelers and locals alike. Enjoy pub style meals at great prices then party till late or watch the game on the Big Screen. NZ's most scenic Backpackers! View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 8.4

  • Location 9.5

  • Staff 8.1

  • Atmosphere 7.5

  • Cleanliness 8.0

  • Facilities 7.3


Latest Reviews

  • 9.4

    Superb

    29 Jan 2019
    Nice place in awesome location. Stuff is really friendly and helpful
    Russia, Male, 31-40
  • 8.3

    Fabulous

    30 Jan 2019
    Very clean and beds were comfortable. Toilets in rooms were a bit outdated but worked fine. Fridge in the room made it easy to have a snack without going all the way upstairs for the common kitchen area. Restaurant upstairs had great happy hour and the view was spectacular!
    Australia, Couple, 18-24
  • 8.0

    Fabulous

    31 Jan 2019
    When I arrived, the guy basically threw the key at me, I asked where the room was he just pointed in a direction... I did not know there was a kitchen, I did not know you had to pay for wifi, I pretty much knew nothing. However, I got talking to a lovely woman who worked there and was clearly shocked and sorry for then”service” i got, but apparently he is leaving soon, so I hope he is leaving the hospitality industry for good. Other than that it was a nice place.
    England, Female, 18-24
  • 8.0

    Fabulous

    27 Jan 2019
    Room was clean and great view, bathroom a little dated. Onsite restaurant was good value for money considering it’s location with decent portion sizes.
    England, Couple, 31-40
Read all reviews

Facilities

Free
  • Free Parking
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
Entertainment
  • Games Room
  • Pool Table

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