Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation with 14 days will incur a 100% cancellation fee.

Additional Terms and Conditions

Payment required 2 weeks prior to arrival-if we do not hear anything from you the balance will be charged to the credit card that you made the booking with.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Groups not accepted between December 15th and March 1st every year.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mt Hakuba Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
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Property Description

The place to be in Hakuba for skiing. Breakfast included daily, inhouse bar with cheap meals, inhouse ski rental shop,cheap packages and free shuttle buses to 8 ski resorts in Hakuba. Best location with restaurants,bars,convenience shop and onsen all within a few minutes walk.

Each ski resort has a shuttle bus leaving approximately every hour in the morning and coming back every hour in the afternoon.The shuttle buses operate between the 20th Dec and 31 March. Prior to that the hostel itself will do a shuttle bus to one ski resort, rotating daily.

We also have:

Free continental breakfast daily
Cheap bar meals at our inhouse bar
Discounted rentals at our In-house ski and board RENTAL shop.
Cheap ski packages
Free tea and coffee
Free tour information.
Free pick up and drop off between 8am and 7pm- call on arrival (please see phone number in terms and conditions)

Please note we have a 7 days cancellation policy unless you have chosen the non refundable booking method.

Mt Hakuba Backpackers is fully equipped with an inhouse bar (separated from the sleeping areas),restaurant,guest laundry,guest kitchen, and free wireless internet. . You can buy cheap but filling meals at the bar (it is only open during the ski season). Please note that since we are a licensed premises there is no BYO alcohol.

Mt Hakuba Backpackers Hostel has a drying area for gear, and we also rent out ski/boarding equipment at cheap prices. We also sell discounted lift tickets to all of the major ski areas in Hakuba saving you time and money.

You may pay by cash or credit card but please note that payment by credit card will incur a surcharge of 4% (this is the amount our bank charges us) so if you wish to avoid this please pay by cash on arrival. View House Rules

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Reviews & Ratings

  • Value For Money 5.4

  • Security 7.4

  • Location 8.2

  • Staff 7.4

  • Atmosphere 7.4

  • Cleanliness 5.2

  • Facilities 5.2

Latest Reviews

  • 9.4


    30 Dec 2018
    Only thing I would improve are the showers, otherwise great stay and value for money
    New Zealand, Female, 18-24
  • 9.4


    07 Mar 2017
    A great hostel with good value for money. Was able to hire snow gear and get plenty of advice on what to do and where to go. The only thing I can really fault was that you have to walk down two sets of stairs for the showers.
    Australia, All Male Group, 25-30
  • 8.3


    04 Jan 2018
    The atmosphere at this place was phenomenal! The bar area was a great place to chill apres-ski, and the food was on point. Even nearby, there was a lot one could walk to including simple convenience stores and a host of restaurants and bars. The best part though was hands down the location in proximity to the mountains. Easy free shuttle rides to the mountains!! Got me sold. I'll stay here again next time I'm in the valley.
    USA, Male, 25-30
  • 8.3


    01 Jan 2018
    Exactly what was advertised. Very comfortable and accommodating, but not extremely spacious. The dorm rooms are very compact and essentially only for sleeping. We were happy with our experience overall and would stay again for a short (2-3 day) trip.
    USA, All Male Group, 31-40
  • 7.4

    Very Good

    28 Jan 2018
    Great place for solo travellers to meet people as most people staying there spend a lot of time in the common area and are very social. The staff can usually help with any questions although they seem quite unapproachable. Wifi is not good quality and there was only one wall socket in my shared room, but for the price you pay it is expected. I met heaps of people here and had a good time.
    Australia, Female, 18-24
  • 6.0


    05 Feb 2019
    a bit dirty, super cramped in the rooms (even for a backpackers) but they are right in the middle of Echoland which is handy. The nearest ATM in 20 minutes walk away, just as a warning
    Australia, Male, 25-30
  • 6.0


    10 Jan 2019
    Honestly the Hostel isnt bad, but it wont give you that Japanese cultural experience. If you want to see an awesome japanese experience dont stay here. If thats not what your after its an alright place.
    Canada, Male, 18-24
  • 5.7


    03 Feb 2019
    Very expensive and rooms and bathrooms not well kept. Showers have ripped curtains in the bathroom with a lock on the outside door often only one person would use one of the two available showers at any one time. Rooms were too small to be able to have them cleaned while there are guests still occupying. Location is fine.
    Australia, Female, 31-40
  • 5.4


    04 Feb 2019
    Hostel is super basic, not terribly clean, there's one toilet and one shower for 2 dorms essentially. Drying room sucks, had gloves and socks still damp in the morning. Bunks are terrible, can't move a muscle without the whole bunk moving and squeaking. Breakfast is fine, bar food is great and cheap, atmosphere is pretty good at night in the bar. Had the misfortune of getting the room above the staff room who like to get rowdy each night. Located close to free shuttle stop and public onsen.
    Australia, Female, 25-30
  • 5.4


    07 Jan 2019
    As per other reviews, this hostel is in a great location with easy access to ski fields & bars & cafes. However, rooms are tiny & not clean. Bathrooms definitely not clean. The bar on site is not a place you would want to spend time and the general atmosphere of the backpackers is not pleasant.
    New Zealand, Female, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Airport Transfers
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Board Games
  • DVD's