Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellations or modifications must to be done 360 hours before the check-in date

Additional Terms and Conditions

At check in we have a security deposit for groups of 20/person, which will be returned at check out.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

For group reservations with more than 10 persons half of the payment must to be done when the booking is made.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.



Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

MuchoMadrid has spacious rooms right on Gran Vía in the centre of Madrid, close to the opera house, the Royal Palace and Puerta del Sol. Many Hostelworld visitors have said their favourite feature of this hostel is its location 'in the middle of a major part of Madrid', within walking distance of popular bars and clubs where 'both tourists and locals hang out'. Reviews have also praised the friendly staff for being 'super helpful and encouraging us to go out. [They] even printed out a list in English of things we can do'.

Property Description

Come and stay with us at the Mucho Madrid and your journey to Madrid will start with an experience that you will never forget!

Our location, in the heart of the city centre, on Gran Via, is close to the best shopping and nightlife spots in a city that never sleeps. Were also near neighbourhoods renowned for their nightlife, such as Santa Ana, Huertas, Chueca and Malasana.

We have five comfortable and spacious rooms. Each guest has their own private locker. Bath towels, bed linen, ferre Wi-Fi.

Were located near many famous sites like Puerta del Sol, Plaza Mayor, the Royal Palace and the Royal Opera and are within walking distance of many more. If you're hungry for tapas you can easily walk to La Latina, the city's neighbourhood for eating and drinking Madrileo-style.

Our calm hostel is the perfect place to rest and relax after a busy day and to prepare for the next. Its ideal for travellers on a budget, individuals and groups, who will find out everything they need to know thanks to our helpful and friendly staff. This is the perfect place to meet people, exchange travel stories and encounter new experiences.

Ladies, it's perfectly safe, so feel free to join us.

Mucho Madrid, the best option in the city! View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.7

  • Location 9.7

  • Staff 8.3

  • Atmosphere 7.7

  • Cleanliness 8.6

  • Facilities 7.4

Latest Reviews

  • 10.0


    12 Mar 2020
    I had a very short stay due to pandemic. The place is very nice, at the best location. You have a comfortable bed and your locker with a key. It is cleaned and safe. Free complimentary breakfast is very good. I would definitely recommend this place.
    Poland, Female, 31-40
  • 10.0


    29 Nov 2019
    I just love every bit of this Hostel. First of all amazing staff, and really clean and well maintained facilities. Only it's in the middle of Gran via which makes it a bit noisy as streets are super busy over he weekend. However this has nothing to do with the Hostel but nature of the street.
    Croatia, Male, 31-40
  • 10.0


    18 Nov 2019
    Really great hostel!
    England, Male, 18-24
  • 9.7


    17 Sep 2020
    The location is perfect - you can visit all main attractions by walking. The rooms are big and clean and the staff is very friendly. Definitely recommendable!
    Germany, Female, 18-24
  • 9.4


    11 Aug 2021
    Perfect location! Air conditioning was very necessary and welcomed! Everything was clean, modern and nice.
    Czech Republic, All Female Group, 18-24
  • 9.4


    15 May 2021
    Good stay. Would stay again.
    Australia, All Male Group, 31-40
  • 9.4


    25 Oct 2019
    Great place. Stayed there before. I will stay there again. What more can I say
    Australia, Male, 41+
  • 8.0


    11 Feb 2022
    This place is great if you're OK with little quirks. My husband and I stayed in a private room with an ensuite. I was really pleased that they provided a towel and extra blankets. I wish they would have cleaned our room or offered information on where to dispose of garbage. Normally, I would not expect this from a hostel, but we were not permitted to flush toilet paper in the toilet. So our bathroom garbage was filling quickly. Overall, it was fine though.
    USA, Couple, 31-40
  • 8.0


    10 Jul 2021
    Very nice location and helpful staff, nice and comfortable bedrooms, unfortunately because of the pandemic there are people living long-term in the hostel and had a bad experience with it.
    Spain, Male, 25-30
  • 6.3


    07 Apr 2022
    This place almost ruined my vacation and causes me great stress. They have a strange policy of charging your card then when it goes through they refund the money two days later,,, but recharge your card minutes later causing a security problem. This blocked all access to my main source of funds. My card company said it would take two working days to remove the security block leaving me with 10 Euros and because the second charge for the room was blocked no where to spend the night. It was o
    USA, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Security Lockers
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Wi-Fi


  • 2019

    Most secure hostel

  • 2019

    7th, Worldwide

  • 2006

    Most secure hostel

  • 2006

    7th, Worldwide

View all Award Winners

MuchoMadrid says

In our hostel we treat our guests like we would like to be treated. We create a homely atmosphere and with our friendly staff we intend to take our time to answer every question our guests might have, to help them with everything that they ask if we're able to. For instance, in our hostel, towels, computer access, Wi-fi, private lockers and printing services are always free. We don't have a curfew - every guest has their own keys to go in and out at any time. Our guests also have full access to the kitchen in order to prepare lunch or dinner. We're ideal for groups of friends or lonely travellers interested in exploring Madrid from the city centre. We're close to Plaza de España, Puerta del Sol, Royal Palace, Almudena Cathedral, Plaza Mayor and many others. Personally, I recommend people visit the Parque Retiro. Victoria Gomez, KAM