Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Muffin Property Policies & Conditions:

Attention: We have age restriction policy - all persons older than 36 years are not allowed to stay in the hostel. We keep our right to refuse the booking or stay without refund if this is not respected.

Check in from 2 PM to 11:30 PM.
Check out from 8 AM to 11 AM.

Payment types: Cash & Credit Card (Payments with card have a surcharge of 10%).
Taxes included.
Breakfast included.

Reception is open 8:30 AM to 11:30 PM
No Curfew.

Maximum Stay:2 weeks

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are a laid back, backpacker hostel in the heart of B-side Valparaíso. Come and have a relaxed holiday in the middle of the most authentic street market of this bohemian, harbor city. We are located close to the main bus terminal, in an old building from 1897 which used to be, back in the days, a brothel. We are just few blocks away from the pier with sea lions and a small beach. We have a nice kitchen where you can feel inspired to cook and share!
We only expect you to make good friends while staying with us and understand our sarcastic humor. Hope to see you soon!

We offer:

Free Breakfast
Free WiFi
Free Bed linen
A terrace with 3 cats

Muffin Property Policies & Conditions:

Attention: We have age restriction policy - all persons older than 36 years are not allowed to stay in the hostel. We keep our right to refuse the booking or stay without refund if this is not respected.

Check in from 2 PM to 11:30 PM.
Check out from 8:30 AM to 11 AM.

Payment types: Cash & Credit Card (Payments with card have a surcharge of 10%)
Cancellation policy: 24 h before arrival.
Taxes included.
Breakfast included.

Maximum Stay: 2 weeks

Reception is open 8:30 AM to 11:30 PM
No Curfew View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 8.9

  • Location 8.1

  • Staff 9.3

  • Atmosphere 9.2

  • Cleanliness 8.4

  • Facilities 8.4

Latest Reviews

  • 10.0


    13 Jul 2019
    Probably the best hostel I have stayed in throughout my travels - it's got its own personality and very easy to fall in love with the Muffin!
    Australia, Male, 18-24
  • 10.0


    06 Jul 2019
    Absolutely wonderful place. Only stayed 3 nights but had a hard time leaving because of how friendly, hospitable, and welcoming everyone was. Showers are warm, bread is fresh, music is always playing, and it only gets better once you realize how little you are paying. Only issue we had was that on the website they claim to have laundry services but the machines are only for the linens and towels, which are washed everyday! If you do need laundry the owner will direct you to a cheap place nearby.
    USA, All Male Group, 18-24
  • 10.0


    10 Jun 2019
    The perfect hostel to stay in valparaiso.. Starting with the host - bugra is an amazing person.. the atmosphere & vibes were pretty chil & relaxed.. And location was perfect as its close to bus station, close to sea where one can see sea lions and old town area is not that far - around 20 min walk but through nice lively streets.. So if i come again, i am surely coming back to stay at muffin.. cheers guys..
    India, Male, 31-40
  • 10.0


    04 Jun 2019
    We loved this hostel, the building itself deserves its own walking tour it's so old and has so much history. Fresh homemade bread made everynight for the following mornings breakfast. Staff and owner unbelievably helpful. You are smack bang in the middle of the market which is about 20 mins walking to the historical centre but worth it. The atmosphere is less touristic and great fresh produce is waiting at the front door. Was hard saying goodbye to this one. And there's always hot water !
    Italy, All Female Group, 18-24
  • 9.7


    14 Jul 2019
    Very nice place, perfect for foreigners and travelers that want a good experience and chill while travelling.
    Chile, All Male Group, 25-30
  • 8.9


    15 Jun 2019
    Really close to bus station and easy to find. A bit far from the main town though. Surrounded by amazing markets where you can buy all of your fruit and vegetables. Friendly staff and yummy home made bread for breakfast.
    Australia, Female, 25-30
  • 8.6


    17 May 2019
    On our first night, a building caught fire near to us and we were evacuated at 2am. The owner of the hostel was fantastic during this, he was constantly making sure everyone was ok and went back inside for drinks and food. Really good guy! Bathrooms were good although slightly small and there could have been more of them. Good vibe, good people, great kitchen! Right in the centre of the central market and near the bus station for Viña del Mar, however, it was about 20 minutes to the city centre.
    England, Couple, 25-30
  • 8.6


    16 May 2019
    The hostel manager Bora was absolutely amazing! Very welcoming and generous!
    England, Female, 18-24
  • 8.0


    03 May 2019
    This hostel is not located in a great area if you are trying to be close downtown, it's over a 30 minute walk to get to most of the areas of interest. That being said, it is extremely close to the bus station (convenient) and a large outdoor food market which was a joy to walk through during the day. The staff was very helpful in orienting us to the city and definitely foster a community feeling. Breakfast was good, beds were normal hostel beds, and the outdoor patio was a definite favorite.
    USA, Mixed Group, 18-24
  • 6.3


    10 May 2019
    While very close to the bus station, it is in the middle of a street market that starts playing music early in the morning. The staff weren't very proactive or distinguishable from guests and it often took a couple of minutes to be let in after pressing the buzzer. Breakfast was average at best. All the rooms were off the lobby which made it loud. Our door had a large window which was barley covered by an ineffective curtain. There were maybe two functional bathrooms. The beds were comfortable.
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi