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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Full payment for groups is required 14 days prior to arrival.
Cancellation / no show / reduction in group numbers within 1 week of arrival will receive no refund.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

No parties please. Normal house rules apply to all groups.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Mumma's Hostel Cairns

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Stay at Mumma’s Hostel Cairns!
Mumma’s Hostel is a fun, chilled out, very clean and budget friendly hostel in Cairns City. We are located on the same street as some of the biggest clubs in Cairns, but far enough away that you get a good night's sleep. Only a quick walk to all the local shops, bars and restaurants; and only 2 blocks from the Esplanade, Cairns Marina and the Lagoon.

Mumma’s Hostel was fully renovated in 2018 and has brand new comfy mattresses (2019) topped with crisp clean linen. The common areas are huge, so there is plenty of space for everyone to relax. We have FREE WiFi, 3 lounge areas, big screen tv with Netflix and Xbox, Free 8 ball table, ping pong table, Large kitchen with 2 ovens, cooktops and fridges, Laundry facilities that take card or cash and a great outdoor pool with day beds and a waterfall to cool off after a day full of adventure.

The Mumma’s reception and tour desk team can help you book all your adventures not only for Cairns but the whole of Australia. So if you need help organising an epic East Coast adventure just ask. We have all the best tour deals and even know all the cool Free stuff to do around Cairns.

We offer all guests a daily Free continental breakfast and 2 Free dinners per week. There are also events each week from Movie nights to Parties and Free Drinks in the biggest clubs in town.

It is easy to get to Mumma’s Hostel, we are only 10 minutes from the airport via Shuttle bus or taxi and only a short walk to the bus and train stations.

Reception Hours are: 9am till 6pm
Check-in is after 2pm
Check-out is before 10am

Mumma’s Hostel Cairns | Where Mates Become Family ♥

Mumma's Cairns Facilities
- Free Wifi Free
- Free Events
- Free 8 ball
- Free XBOX use
- Female Only Dorms
- Laundry
- Passport Lockers
- Powerpoints
- Luggage Storage
- Tour Desk
- Reception 8.30 - 20.30
- Pool Area
- Private Rooms
- Air Conditioning
- Airport Shuttle bookings View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 10.0

  • Location 9.7

  • Staff 10.0

  • Atmosphere 9.7

  • Cleanliness 9.1

  • Facilities 9.4


Latest Reviews

  • 10.0

    Superb

    09 Mar 2022
    One of the best hostels I’ve stayed in! Great location, everything in town is walkable. Such a nice family vibe and good atmosphere. Super clean and friendly staff!
    Australia, Female, 18-24
  • 9.7

    Superb

    01 May 2021
    My personal experience at Mumma's Hostel Cairns has been a life changing experience in the most positive way, the staff are kind, the environment is tidy and the atmosphere is great! There is always an opportunity to help out around the hostel with volunteer work for accommodation, which has helped me so much. I love Mumma's Hostel Cairns, it's like coming home to mum every day!
    Australia, Male, 31-40
  • 9.4

    Superb

    25 Apr 2022
    Great place, staid long term in a private room and it was great.
    Australia, Female, 18-24
  • 9.4

    Superb

    06 Apr 2022
    I've stayed here before a few times over the two years of travelling and this time wow it's come a long way very tidy great staff the manager who is in charge now has really changed an old run down hostel to great tidy and chill vibes at the hostel so very thankful to be staying here and cheap
    Australia, Male, 25-30
  • 9.1

    Superb

    03 Nov 2021
    I absolutely loved my stay at Mummas. Martha the manager is so nice and welcoming and happy to help with anything I asked about! The new manager started while I was there and she is also super nice and all over the everything! Kitchen facilities amazing as well!! Really laid back cool vibes!!
    Australia, Female, 25-30
  • 8.3

    Fabulous

    23 Jul 2021
    Had been warned against staying in private room here but was good value for money at one of the cheapest prices in town and great location. Bed was more comfortable than YHA and it wasn't dirty, except for the window sill and fridge that needed a clean. Pillow cases didn't cover the pillows and were stained. Plenty of bathrooms, & unlike YHA didn't have to walk through people to use toilet. I paid $31 more per night for YHA without a fridge or desk. Social, but I walked to Bounce, open to public
    Australia, Female, 31-40
  • 6.0

    Good

    22 Apr 2021
    At $10 a night, this place is super cheap so can't really complain much. But if you can afford to stay elsewhere I would! Hostel was really dirty, especially the dorm rooms, and dont think the bathrooms where cleaned at all during our stay. There seems to be a lot of long term residents whose stuff takes up most of the space in the dorms, and no space in the kitchen or fridges for anyone elses stuff! The staff where really friendly though and the lockers and curtains on beds where nice.
    Scotland, Mixed Group, 18-24
  • 5.7

    Rating

    12 Apr 2021
    Paid for a room at this hostel so I could get some sleep before my course in the girls only dorm. I was woken up at least every 20 minutes, and wouldn’t have got more than two hours sleep in total. There were three guys in my room at one point which was ok as they eventually left, but when I was finally getting back to sleep at 4am, none of the other girls answered; and a couple kept on knocking... They both insisted they come in, as apparently they saw someone with a knife. Felt unsafe
    England, Female, 18-24
  • 4.0

    Rating

    11 Jul 2021
    I checked out as soon as I arrived. The place was very messy. Hard to even know which bed was mine. Looked like people had been living there for months with clothes and belongings everywhere, dirty plates in the room. Kitchen messy. No room to put my things. Very weird vibe there. Read the other people’s reviews as they were exactly what I noticed. Wish I read them before booking! just needed a one night stay somewhere in town but couldn’t wait to get out. It’s definitely cheap for a reason!!
    Australia, Female, 31-40
  • 2.6

    Rating

    27 Jun 2021
    This is one of the worst hostels I have stayed in. Everything was messy and I couldnt even see the floor of my dorm room as there was dirty clothes everywhere. I even couldn't tell which bed was free as there was peoples things everywhere. I checked in and checked straight out!
    England, Female, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Flexible NRR
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
Services
  • Airport Transfers
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi


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