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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.2
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Muse Apartments offers simple rooms in a historic building, set 50 metres from Firenze Santa Maria Novella Train Station. The rooms come with 2 double bedrooms and 2 mix dorms. There is a kitchen and 3 bathrooms with a washing machine. The house is Spacious and with an area where the guests can relax. There is free Wifi on the whole building and ceiling fun in all the rooms.

Muse Apartments is located in the Santa Maria Novella Train Station Area. Next to the main historical building in Florence. The connection between the train station and the rest of the city is the most important quality of the Apartments.
The Cathedral of Santa Maria Del Fiore is less than 10 minutes walk away, Ponte Vecchio is 15 minutes away from the Apartment. Next to Ponte Vecchio you can find the Uffizi Gallery and Palazzo Vecchio.

In the property there are two mixed dorms and two double rooms with external shared bathroom.

Muse Apartments policies and conditions:

Cancellation policy: 24h before arrival.

Check in from 13:00 - 20:00. (not possible after 8pm)
Check out before 10:00.

Payment upon arrival by cash.
Taxes not included - occupancy tax 2.00 EUR per person per night

Breakfast not included.

General:
Reception opened from 9:00 to 21:00.
No curfew.
Non smoking.
Maximum stay 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 8.5

  • Location 9.3

  • Staff 7.9

  • Atmosphere 8.0

  • Cleanliness 7.8

  • Facilities 7.7


Latest Reviews

  • 8.0

    Fabulous

    20 Oct 2018
    Place is set up like a shared apartment. Beautiful room, comfy bed, great location and great price. Building was secure but there were no lockers. No staff on site but they were available over phone.
    Canada, Female, 18-24
  • 7.1

    Very Good

    08 Feb 2019
    Good location, a short walk to all the attractions and super close to the train station. You do have to pay cash when you arrive and call to set up an appointment to pick up your keys. There are no lockers but it is clean and feels safe. Good value for money.
    USA, Female, 18-24
  • 6.3

    Good

    26 Oct 2018
    Issue checking in early, though the manager got it figured out within an hour. Bathrooms were out of toilet paper and one's lights were out. Not very dirty, but not particularly clean. Someone threw out my leftovers from a dinner that I had in the fridge for less than 24 hours. At least 25 minutes walk to the water/bridges. Very close to train station. Not a bad place but don't expect a usual hostel experience. It's not social, there's no front desk, it's part of an apartment building. Rules.
    USA, Mixed Group, 18-24
  • 4.0

    Rating

    26 Oct 2018
    The manager to this hostel was probably the most unprofessional businessman I have ever come into contact with. With the apartment being extremely hard to find and calling the manager to simply 1) see if we were even in the correct location and 2) if we could just drop our bags off early he immediately gave me extreme attitude with the fact it was too early and even threatened to not let me stay after already putting in my deposit. So much disrespect.
    USA, Mixed Group, 18-24
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Elevator
  • Fridge/Freezer
  • Microwave
  • Outdoor Terrace
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • Housekeeping
  • Late check-out
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities

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