Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

MUSTAFA MOTEL & PENSION is the budget traveller's dream hostel offering great atmosphere and service with the lowest possible prices. We are conveniently located in a safe, semi-residential area in the heart of Pamukkale


We have dorm rooms that can sleep four guests on comfortable, extra long single mattresses. Our double rooms are neat and clean with extra large king-sized mattresses. All our rooms are non-smoking A/C .

We have a wonderful relaxed atmosphere where you can meet people from all over the world, make new friends, and share a traveller's tale or two. No matter what your mood may be, whether it is for a quiet chat with friends on the rooftop terrace overlooking Pamukkale ,s White Terraces

Our guests can enjoy magnificent views of the Pamukkale ,s White Terraces from the rooftop terrace while dining on freshly barbequed chicken, meat, or fish or Pizzas. There are great salads for all those vegetarians, too!

FREE Internet connection!

FREE Local phone calls (not mobile)
FREE WI-FI connectıon!
FREE Luggage room!
FREE Safe box!
FREE Hot Drinks!
FREE Car and bike parking!
FREE Clean real fresh sheets, blanket and pillow!
FREE Card games, Backgammon, chess
FREE Backgammon lesson
FREE 24 hour heating and hot water!
FREE Unlimited tea and bread in the breakfast!
FREE City map and travel info!
FREE Movie Night . View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 9.1

  • Location 9.4

  • Staff 8.3

  • Atmosphere 6.6

  • Cleanliness 7.1

  • Facilities 6.0

Latest Reviews

  • 10.0


    18 Jun 2019
    It's a great place, in a great location, right next to the natural park, the staff is super friendly. Nasibah who runs the hotel is very helpful, she's got great local tips and can book activities/massages for you. Great experience overall!
    Pakistan, Male, 25-30
  • 9.4


    07 May 2019
    Awesome location, 1 or 2 minutes from the entrance to the Travertines! Nice room, good food - WiFi a bit spotty, but overall an excellent spot!
    USA, Female, 25-30
  • 8.3


    20 Oct 2019
    Right at the entrance to Pamukkale. Nice familly running the place. Modest conditions, but clean. Food is good in their restaurant, downstairs. Also upstairs is a very nice terace.
    Romania, Female, 31-40
  • 8.3


    30 Apr 2019
    Mustafa hotel is in a good location that just take me 3 mins to reach the entrance of cotton castle hill. Although the hotel and the rooms are basic but it is definitely clean. I have had a wonderful sleep.
    Hong Kong China, Male, 25-30
  • 8.0


    12 Apr 2021
    Great location in front of the entrance to pamakkulale. Nice guy working reception and they have a restaurant.
    USA, Male, 25-30
  • 7.7

    Very Good

    07 Aug 2021
    The hotel is in a good location but the hotel is old and dirty also de toilets are dirty .
    Colombia, Male, 25-30
  • 7.7

    Very Good

    15 Mar 2020
    The hostel staff were really great at sorting me out when I needed to get an emergency flight back to Istanbul. I can't really comment on the hostel itself as I was the only one staying there, so it didn't have any atmosphere. Its location is amazing though.
    England, Female, 25-30
  • 6.9


    27 Sep 2020
    The hotel room is quite scruffy and not the best selling point, but the location is very ideal as it is only 3 mins walk to pumakkale. They have a nice hotel restaurant, and the food is quite good.
    Canada, Male, 31-40
  • 6.0


    07 Mar 2019
    They allowed me to check in early which was much appreciated, but as for the rest of it, I guess you get what you pay for. It’s cheap. Everything in the room just seemed to not work properly. 1 light worked, the shower floor wasn’t sealed properly and leaked, if the tap was on too high the water would flow out of the sink, bits of the wall were coming off
    England, Male, 25-30
  • 5.4


    15 May 2019
    Low quality facility with good location. Poorly finished rooms with wear, torn bed, filthy balcony with cigarette buts and dirt, loose wiring to light switches and power points, broken light sockets hanging from ceiling, naked globe etc. needs a good deep clean and renovation. Very unpleasant hostess, which was a shame because the rest of the family were great. Keep looking.
    Australia, Female, 41+
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Hair Dryers For Hire
  • Hot Showers
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Café
  • Restaurant
  • Wi-Fi