Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


My Family In Monterrey

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

This hostel is a no frills hostel designed for travelers who are seeking to connect with fellow travelers and learn the in and outs of the city. We focus on the culture/social aspect but without compromising a quality good night sleep. All our rooms are equipped with air conditioning and fast, reliable WIFI. The main patio is set up to encourage interactions and a great atmosphere in the hostel. You are gonna feel like being part of a family.

We have a fully equipped kitchen that is free to our guests to use at all times with exception of quiet hours (11 pm - 6 am). We guarantee that you will have the best time in Monterrey, and we will share with you all the knowledge of the city.

My Family In Monterrey Policies & Conditions:

Cancellation policy: 48 hs before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 22:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards.
This property may pre authorize your card before the arrival.

Taxes charged at property.
Breakfast not included.

Reception Hours 8:00 to 22:00
3 % Surcharge for credit card payment
No curfew.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.0

  • Location 9.6

  • Staff 9.0

  • Atmosphere 8.7

  • Cleanliness 7.9

  • Facilities 8.5

Latest Reviews

  • 10.0


    12 Jul 2022
    Really nice staff, really nice place, really nice location. Nothing to complain about.
    England, Male, 18-24
  • 10.0


    13 Jun 2022
    I love everything about the place. The location could not have been better. The staff was nice and friendly and they even gave us free tacos for breakfast. I will definitely stay here again
    Mexico, Male, 41+
  • 10.0


    28 May 2022
    I had a great time at My Family! The property was clean and well maintained. The location is super convenient as well! It is in the heart of Barrio Antigua and just a block away from nightlife and an Oxxo. Atmosphere is very social and the staff were super friendly (shoutout to Armando, Sebastian, Jin and Laura. Muchas gracias!) Would 100% recommend staying here when in Monterrey!!
    Malaysia, Female, 18-24
  • 10.0


    21 Apr 2022
    Very nice staff
    USA, Male, 31-40
  • 9.1


    23 Apr 2022
    Great place to stay in Monterey, amazing people, good location and excellent price.
    Mexico, Female, 31-40
  • 9.1


    25 Feb 2022
    What a great staff! They were so helpful. We wanted to move around our dates once we got there and they didn't mind at all and were very flexible and accommodating. I was accidentally charged for our stay twice and they were very quick to get back to me and resolve the situation. Overall great experience
    Canada, Male, 18-24
  • 8.6


    16 Jul 2022
    My family hostel in Monterrey was good, in the cultural downtown, it's nice for people that are looking to visit this beautiful city, around the hostel have a lot of bars and restaurants, for sure if I have the opportunity to back in Monterrey I'll back to that hostel :)
    Colombia, Male, 25-30
  • 6.6


    24 Mar 2022
    I'd summary calling it Basic. Not bad but nothing extraordinary. No much else to say. Near to parties so you can listen to it at night or join them for good music. Near to restaurants, coffees, museums, metro station.
    Colombia, Male, 31-40
  • 6.0


    25 Apr 2022
    They could clean a bit more. There was inconsideration of sleep time and having the lights on in the dorm room. It's evident people were having a little too much fun in the hostel....late night. Not considering the folks that go to bed at a decent time.
    USA, Female, 31-40
  • 5.7


    21 Apr 2022
    This is not a fabulous hostel, just very basic. Pros: great location, close to restaurants and bars and museums. Decent AC Cons: More expensive than hostels in cdmx, dirty bathrooms, no atmosphere.
    New Zealand, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi