Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

You can cancel 48 hours early.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Mystic House!
hostel very well located in the Medialuna Street, inside the walled city of Cartagena de Indias. Our street is the place to be at nights if you want to party, so you can walk a little bit and you will find plenty of bars and discos, and then come back to relax and sleep in our place.

Mystic House is a 3-minute walk from Centenario Park and 15 minutes from the historic center of Cartagena de Indias.
Free WiFi access is available in all areas.
All our rooms and bedrooms are with air conditioning and private bathroom (no heater).
There is no shared kitchen, but you can help what you need eg dishes, knives, glasses heat water.
Mystic House Hostal has a 24-hour reception, a terrace and a shared lounge as well as a tourist information point. This property is 550 meters from Cartagena Convention Center and 15 minutes by car from Rafael Núñez International Airport.

In Mystic House you will found all kinds of tourist services within the city, trips to the Islands, City tous, Chivas Parranderas, Totumo Volcano, Tickets Bus Sale, Travel to Panama by Boat, Extreme Sports and More.

Please note:

Cancellation Policy: 2 days before the arrival

Check In: 3.00 pm
Check Out: 11.00 am

Method of Payment upon the arrival: Cash, Credit Cards (5% surcharge for the use of Credit Cards) View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 9.1

  • Location 9.5

  • Staff 8.5

  • Atmosphere 8.0

  • Cleanliness 8.2

  • Facilities 8.5

Latest Reviews

  • 10.0


    24 Nov 2018
    Great hostel, perfect location, compassionate and friendly staff, clean facilities. Delicious breakfast! would definitely stay here again.
    USA, Male, 25-30
  • 9.1


    13 Dec 2018
    Quiet, laid-back hostel with very nice and accommodating staff. One of the best dorms I’ve ever slept in - lights were off early, people were very quiet. Small breakfast but eggs and coffee were delicious. Balcony and common room great for lounging. A couple staff speak English. Also stayed in private rooms which were big and comfortable. Also really great snorkel/Rosario islands tour! Would recommend!!
    Canada, Male, 25-30
  • 8.9


    20 Nov 2018
    The hostel was exactly what I expected and needed. They upgraded me for free and used google translate when the gaps in our communication started to show. The only thing negative was that my payment wasn’t a judge dnnoh when I’m sure most people wouldn’t even know.
    Australia, Female, 18-24
  • 6.9


    22 Dec 2018
    Hostel was located in an excellent location. The people there were very nice and accommodating. The shower head in our room broke, the shower flooded, and there is no hot water. I thought the rate we got was reasonable until we went to another hostel in medellin where we got much better experience for a cheaper rate.
    USA, Male, 25-30
  • 6.3


    26 Dec 2018
    Boring hostel with an awkward vibe. Moved a few pieces of furniture to make the Netflix room more comfortable, was confronted by staff about it. Dorm beds are uncomfortable and the cleaners seem to misplace travellers belongings, and then blame the travellers. Every time you walk past reception they stare at you, without saying anything. Reception control the AC and leave it blasting all night. We were freezing cold on a 27 degree night. Nice balcony and big tv/kitchen area. Stay elsewhere
    Australia, Couple, 18-24
  • 5.7


    17 Dec 2018
    The rooms are now good value for money at all. We booked a double room, which was much smaller than it looked on the pictures, with no window, and mold on the ceiling. The old bathroom was super small and had only cold water. The bed was small as well for 2 people and not comfortable due to a hollow in the middle. The location is nice close to many bars and restaurants. For the price that is charges you will find a nicer place in the same area!
    Germany, Female, 25-30
  • 5.4


    28 Dec 2018
    I don’t recommend this hostel. The beds were not comfortable even by hostel standards. There is no hot water; hand soap was not provided for half of our stay. Towels are not included for free and they were not good towels. Some of the staff members are incredibly nice and helpful, others basically ignored us. One staff member set up a day trip for us and told us she would leave the information at reception. When we were ready to leave, she had not told anyone about where to go or who to meet.
    USA, All Female Group, 18-24
  • 4.3


    29 Dec 2018
    I can’t give this hostel a good review, because they double booked a load of people over NYE leaving them nowhere to stay last minute in Cartagena- not a fun situation! They wanted me to pay double what I was quoted on hostelword and had secured the bed for - I don’t even think that as a business you are allowed to do this.
    England, Female, 25-30
  • 2.0


    30 Dec 2018
    Cancelled my reservation at 1am on the day I was supposed to arrive - try finding accommodation on NYE day in Cartagena. It was near impossible and outrageously expensive. No help from the website OR Mystic. Very stressful few days resulting from it as I had to change rooms and hostels several times over my stay.
    Australia, Male, 31-40
  • 2.0


    29 Dec 2018
    Don’t stay here.. they overbook and cancel rooms then advertise online again at a higher price. My accommodation was cancelled two weeks ago and still no sign of the deposit being returned
    Australia, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Restaurant
  • Nightclub
  • Wi-Fi