Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Where apllicable NLC Hostel has a cancellation policy of no refund on the booking fee for a cancellation, no show or reduction in numbers.

Additional Terms and Conditions

NLC Hostel will ask at your arrival for a deposit fee that it is refundable if there is not complications at the end of the stay.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

NLC Hostel space was designed to provide a true experience of Lisbon , referring to the most emblematic neighborhoods of our beautiful city! Our space reflects the spirit of Manueline architecture, with high ceilings and large areas , composed of custom bunk beds and decoration made for the comfort and convenience of our guests.

We have a large number of services such as fully equipped kitchen, free internet WiFi and a lounge room that suggests conviviality and exchange of experiences to keep and remember! We want you to have not only the best bed and room to spend the night, but also, we will actively participate in order to provide a unique experience with all our sympathy and good vibes!

New Lisbon Concept Hostel is located in the most prestigious Avenue of Lisbon! Its the 'Champs Elysées' of Portugal were you have all the shops, commerce, pharmacies, restaurants, areas like Restauradores, Rossio square, Figueira square, the Cathedral of Lisbon, the Bairro Alto, Alfama, Terreiro do Paço and Mouraria are very close, at walking distance. Its the place to be!

New Lisbon Concept Hostel Policies and Conditions:

Check in from 15:00 to 00:00 .
Check out before 12:00 .

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorize your credit card before arrival.

Taxes not included - According to the Municipal regulations of Lisbon it will be due an Overnight Tax of 1€ per night / per guest over 13 years, up to 7 nights stay.occupancy tax 1.00 EUR per person per night.

Breakfast included.

No curfew.
The NLC Hostel reserves the right to request payment of the booking on arrival, check in. Payments have to be made when guests enter the New Lisbon Concept. View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.6

  • Location 9.3

  • Staff 8.5

  • Atmosphere 8.5

  • Cleanliness 7.3

  • Facilities 8.5

Latest Reviews

  • 10.0


    08 Sep 2019
    Great place to stay, love the lockers and keys provided. Everyone is really friendly. Lovely!
    Canada, Female, 25-30
  • 9.4


    15 Mar 2019
    I really enjoyed my stay here! We first couldn't find the entrance and thought we were completely wrong because of all the nice (and expensive) stores in the street and didn't expect the hostel to be in such a beautiful building. The bed and the facilities were fine and clean, storage room, breakfast. I really liked the living room area, really cozy and such a nice athmosphere. The location was perfect. I will definitely come back when I'm in Lisbon the next time!
    Germany, Female, 18-24
  • 8.9


    03 Jun 2019
    Excellent location. Staff were very helpful. Rooms were clean. Overall a good cheap stay!
    Ireland, Female, 18-24
  • 8.3


    09 Apr 2019
    Excellent location, close to a tube station and a 20 min walk from the main square. Rooms were clean and beds comfy. Showers were not as clean as they relied on people cleaning up after themselves, and bathroom was quite small for the amount sharing. However the showers were decent and warm (don't judge on appearances!). Free breakfast was also good.
    England, Female, 25-30
  • 8.3


    10 Jan 2019
    Needing to be buzzed into the building constantly was a massive pain in the backside. Staff barely spoke to ne Larger than usual amount of rude/inconsiderate other guests (not the hostels fault but still) Underbed lockers is a nice idea except the guys in the top bunk have to rummage underneath the bottom bunk to get cases etc in the morning.
    England, Male, 25-30
  • 7.4

    Very Good

    31 Jul 2019
    The staff was nice, maybe the rooms could have more lights although you have your own light in your bedbunk
    Colombia, Female, 18-24
  • 7.4

    Very Good

    06 Nov 2018
    The staff are the best part of NCL Hostel, helpful and full of advice. I give them an overall rating of 10. The photo's show the best side of things, remember IT IS A HOSTEL. The fridge had very little available space and was in need of cleaning. The under bed storage was ample. The locks were very difficult to lock/unlock. The female bathroom/shower room is frequently wet from so much use. All the common spaces were very nice and mostly clean. Lovely small balcony. Beds, ok for a few nights.
    USA, Female, 31-40
  • 7.1

    Very Good

    10 Aug 2019
    This hostel has so much potential. The location is excellent and the design is nice. The areas seem to be kept clean, however on closer inspection there is mould around the shower floor and all over the ceiling, and there were huge piles of dust being blown off the top of the bunk beds. Smoking is allowed on the small balcony which I didn’t think would be an issue however it is a tiny balcony and the smoke blows straight into the hostel making it uncomfortable for non smokers
    Australia, Female, 25-30
  • 7.1

    Very Good

    18 Jan 2019
    I've stayed at this hostel fot two days. It is not to place that hang out with travellers. It was good to staying in here but during the day female bathroom is a messy, dirty and wet. They need to clean it up more than one i think! Location was good, i could reach everywhere on foot. Also breakfast was OK.
    Turkey, Female, 25-30
  • 6.9


    22 Sep 2019
    It's ok but that's it.. no atmosphere at all, location is not do good..
    Israel, Female, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation