Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We get TripAdvisor TRAVELERS' CHOICE 2012 WINNER & 2013 WINNET. for two yearsWelcome to Shimaya Ryokan in Yudanaka Spa Resort in Nagano! Shimaya Ryokan provides FREE Shuttle Service to Jigokudani, as well as the Monkey Park; where you can see monkeys in the outdoor hot spring baths.
Welcome to our website. we, the staff of Shimaya Ryokan are here to make your stay at Yudanaka Onsen(Spa) pleasant and memorable.

Located in the center of town, we are only 8minutes away from the Yudanaka station of Nagano Dentetsu Line. Within a short walking distance you will find various types of restaurants and sushi bars, all reasonably priced. A 24 hour convenience store, a coin-operated laundry, an ATM machine and a Post Office.

When requested, we provide 'on-demand' free shuttle services to and from the Shimaya to the Jigokudani Snow monkey park.

If you come to town with heavy pieces of luggage, please give us an advance notice. We will be happy to pick you up at the Yudanaka Station. You are also welcome to our information desk at the reception.

At our hotel, you can enjoy our public Onsen (hot spring bath) filled with the 100% natural hot spring water, which on weekdays can be reserved in advance for private use by families and couples.

If you wish to experience an open-air bath(Roten-buro)with a spectacular view of the sunset. We can drive you to 'Tomi-no-yu' located five minutes away from our hotel, we do hope that you will make the most of your stay in Yudanaka Onsen Nagano

Check-in is 3pm and Check-out is 10am.

Dinner is offered upon request. (make sure to order once confirming your booking through your booking service,
prices vary) Breakfast on the following day can be prepared if you ask for it when you check-in. (Japanese1350Yen per person.western800Yen per person)).

Free internet access through our PCs or with your laptop. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    18 Aug 2019
    This hostel was the highlight of our time in Japan. The rooms are spacious, beautiful, and incredibly Japanese; the onsen is so peaceful (and you can book it privately to soak by yourself) and the proprietor is so accommodating. He even drove us to a local festival so we could experience some more of small town Japan, as well as driving us all the way to the snow monkeys free of charge. Thank you for our wonderful stay!
    England, Couple, 25-30
  • 10.0


    11 Jul 2018
    Me and my family enjoyed our stay at this hostel. The staff was kind and helpful. Our room was great and full of real Japanese atmosphere. An outdoor Onsen with a view and wonderful breakfast. We want to visit this place again. Thank you!
    Denmark, Female, 41+
  • 10.0


    12 Apr 2017
    I loved this place - bear in mind that it was as cheap as our youth hostel stays. The facilities are a little outdated but they have their own onsen, the owners are very helpful and drove us to see the snow monkeys early before any of the crowds. The owner was very helpful and knows the area well, his recommendations were all excellent.
    England, Female, 31-40
  • 9.7


    11 Dec 2018
    This place was fantastic!! It felt like stepping right into a beautiful movie about traditional Japanese life, the gentleman who runs it is adorable and so accommodating, the private onsen was beyond relaxing, and hanging out with the snow monkeys nearby was one of the most magical things we’ve ever done. I would absolutely stay here again and recommend it to anyone visiting Yudanaka!
    USA, Female, 25-30
  • 9.7


    16 Feb 2018
    Excellent staff to keep our interests moving towards completion. Some somewhat complicated transport or activities were easily directed by the host and staff. The ukatas were a great touch and onsen really nice. Thanks to you many times over.
    USA, Mixed Group, 25-30
  • 8.6


    28 Jan 2017
    The people at Shimaya is what makes the stay so wonderful. They are welcoming, and while their English is limited (and my Japanese is non-existent). They are very helpful- they helped plan a trip to Obuse, giving us suggestions on where to visit for the day. They helped explain where to ski and where to rent gear. They brought us to the Snow Monkey Park (for a small fee). They have a great private onsen, just 30 meters away. We will definitely return to Shimaya for another stay!
    USA, Couple, 41+
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Card Phones
  • Hair Dryers For Hire
  • Hot Tub
  • Steam Room
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Towels for hire