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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Helpful Staff
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Property Description

At Neptune Hotel, a neatly appointed room awaits you! Built in 1920 and recently remodeled, our landmark hotel can accommodate up to 66 guests. A reception area, lounge, and 24 Hour reception will make you feel welcome and help make your stay in NY stress-free.

After a day of seeing the sites of NYC or enjoying the multi-ethnic cultural events in our neighborhood, unwind over dinner ordered in from one of the many local restaurants and enjoy access to in-room TV and Free Wi-Fi in the privacy of your room. Take a hot shower in one of our clean shared bathrooms with a complimentary towel and soap and prepare to enjoy a quiet, secure night of sleep.

All rooms are single or double occupancy and are furnished with one full size bed, a table or desk with chair, as well as a place to hang and store your clothing. Shared, clean bathrooms on each floor with easy access from most rooms. Rooms with private bathrooms available upon request. Deluxe suites available as well.

Neptune Hotel's Policies & Conditions:

Cancellation policy: 72h before arrival.
Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Check in from 15:00 to 23:00 .
Check out before 11:00 .
Can be flexible on request.

Taxes not included - 14.75% and occupancy tax 3.50 USD per room per night will be added.
Breakfast not included.

General:

No curfew.
Non smoking.

Pets are not welcome.
Crib/pack and play available for babies upon request after booking.
Children under the age of 18 must be accompanied by adult and require advance notice.

Check Availability

Reviews & Ratings

  • Value For Money 2.0

  • Security 7.0

  • Location 6.0

  • Staff 6.0

  • Atmosphere 2.0

  • Cleanliness 3.0

  • Facilities 5.0


Latest Reviews

  • 9.4

    Superb

    02 Nov 2017
    Close to everything . Very peaceful and quiet..
    USA, Female, 41+
  • 4.0

    Rating

    25 Mar 2018
    The Neptune is NOT a hostel. It is an inexpensive, worn old hotel. It's located in a somewhat dangerous neighborhood in a noisy site next to the elevated train; I wouldn't advise single women come and go after dark. There is very little security. There is a very small common area with candy and soda machines, without any place to store, prepare or eat food. There is 1 bathroom with toilet and shower per floor. The rooms are small single rooms with 1 double bed and a sink. I cancelled my reservat
    USA, Female, 41+
  • 3.7

    Rating

    11 Oct 2018
    Yes I expected too but unfortunately I have very bitter experience to stay in Neptune. We were welcomed with Stunning behaviour of receptionist...!!! Omg.... am shocked... how this type of ... still survived....?? Yes they survive due to we people who just make blind faith on service providers. But on the very last day I met a new receptionist and yeah his nature and way of talking was very good he knew how to handle costumer. Note: I never recommend Neptune hotel New York .
    India, Female, 41+
  • 3.7

    Rating

    08 Jun 2018
    I WOULD NEVER BOOK A ROOM THERE AGAIN. I THOUGHT IT WOULD HAVE BEEN MORE THAN I EXPECTED. IT WAS TERRIBLE. I PAID FOR A ROOM WITH A DOUBLE BED. THEIR DEFINITION OF A DOUBLE BED IS A TWIN SIZED STAINED FOLD UP COT. THE SHARED BATHROOM IS AN UNDERSTATEMENT. IT WAS TERRIBLE FOR THE AMOUNT OF MONEY I PAID.
    USA, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Cots Available
  • Reading Light
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Business Centre
  • Housekeeping
  • Laundry Facilities
Food & Drink
  • Tea & Coffee Making Facilities

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Things to Note

Neptune Hotel's Policies & Conditions:
Cancellation policy: 72h before arrival.
Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Check in from 15:00 to 23:00 .
Check out before 11:00 .
Can be flexible on request.

Taxes not included - 14.75% and occupancy tax 3.50 USD per room per night will be added.
Breakfast not included.

General:
No curfew.
Non smoking.

Pets are not welcome.
Crib/pack and play available for babies upon request after booking.
Children under the age of 18 must be accompanied by adult and require advance notice.


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