Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Neptunes Town Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Free Internet! Free Wi-Fi!! Free breakfast!!!

Cheap, Cheerful, Clean and Green......

Neptune's Hostel is located right in the town centre, up a little lane called Bishop's Lane.

We are only 5 minutes from the bus and train stations and 2 minutes from the famous Killarney national park.

Family owned and run, we have been open for 20 years and are recommended by the likes of Lonely Planet, Let's Go, Guide de Routard, Rough Guide, Frommers and Marco Polo.

We have recently joined the Green Tourism Business Scheme (GTBS), a non profit organisation that aims to reduce the impact our business has on the environment.
We are delighted to say we were awarded a Silver rating!
You can find more information at

We offer discounted tours to The Ring of Kerry, Dingle peninsula, the Gap of Dunloe and the Lakes of Killarney.
Discounted bike hire is available, and we offer every guest a guide to Killarney complete with maps and local information.

We also provide suggestions for hikes, walks and cycles, with maps and routes available for free.

If you like the outdoors, you'll love Killarney.
We are surrounded on three sides by the beautiful National Park , with endless walks, trails and cycle routes.
Killarney town is home to many great bars, offering a wide choice of music, and lots of cafes and restaurants to suit every budget.

The hostel itself is very comfortable and relaxed, and offers the following amenities:
Free breakfast!
Free Internet !!
Free Wi-Fi !!!
Same Day Laundry Service
Free luggage storage
Free Security lockers available
Free Bike Storage
Free Hot Showers
Centrally Heated Throughout
Extensive Self Catering Kitchen
Social Room - Games, Satellite TV
Book Exchange
Family Rooms en Suite
Low Cost Telephone
BBQ Available

Please Note:
Stag parties are not permitted at Neptune's.
Drinking is allowed, but only in one of our many social areas, and not in the bedrooms
Smoking is not permitted inside the building.

Larger groups may be asked for a deposit, refunded provided hostel rules are adhered to. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.8

  • Location 9.7

  • Staff 9.4

  • Atmosphere 8.3

  • Cleanliness 8.2

  • Facilities 8.0

Latest Reviews

  • 10.0


    02 Oct 2019
    Great location, friendly staff and a clean room. We were upgraded to a private room when we arrived so that was a bonus! 😊
    Canada, Couple, 18-24
  • 10.0


    18 Sep 2019
    Neptune’s: 5 star! Especially David at front desk, and ALL the staff, helpful in every way, with bike routes, bus schedules, pub recommendations. Location was our hub for a weeke of biking the Beara peninsula, central location for meeting up with friends then hiking the Dingle Peninsula.( took bus to Tralee for that).
    USA, Female, 41+
  • 9.7


    06 Oct 2019
    The hostel is really excellent it has a fantastic atmosphere. All things was cleaned and organized. The Wi-Fi was the only thing that was not good. I really recommend this hostel. Thanks!
    Brazil, Female, 31-40
  • 9.4


    03 Oct 2019
    Had a quick one night stay in Killarney. Great location in the city centre, just off the main street, so not particularly noisy. Room was clean, hostel staff were lovely. Breakfast is basic (toast/cereal/tea/coffee), but was plenty enough.
    Canada, Female, 31-40
  • 8.9


    28 Sep 2019
    Booked a private room with an en-suite bathroom and it was the nicest bathroom I’ve had in a hostel. Great shower and very clean. The staff were very friendly and helpful. Has a large kitchen if you’re looking to cook and people there were pretty social. I would definitely stay here again
    USA, Female, 25-30
  • 8.6


    23 Sep 2019
    Nice place plenty of room and friendly staff
    Wales, Male, 41+
  • 8.3


    29 Sep 2019
    Great and clean hostel, but WIFI was really poor and the kitchen equipment was really old and limited.
    Germany, Female, 25-30
  • 8.3


    26 Sep 2019
    Just a good hostel.
    Netherlands, Male, 31-40
  • 8.0


    18 Sep 2019
    We were staying in a double room and it had no wardrobe or hanging space for clothes, not even one hook. We had wet clothes after being out walking and had no where to hand them. The furniture in the room was basic; we had one chair and a bed.
    Ireland, Female, 41+
  • 6.9


    21 Sep 2019
    The hostel was crowded with a German class. That's why there was not enough space in the kitchen and the bathroom were crowded as well.
    Germany, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • Games Room