Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Neptunes Town Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Free Internet! Free Wi-Fi!! Free breakfast!!!

Cheap, Cheerful, Clean and Green......

Neptune's Hostel is located right in the town centre, up a little lane called Bishop's Lane.

We are only 5 minutes from the bus and train stations and 2 minutes from the famous Killarney national park.

Family owned and run, we have been open for 20 years and are recommended by the likes of Lonely Planet, Let's Go, Guide de Routard, Rough Guide, Frommers and Marco Polo.

We have recently joined the Green Tourism Business Scheme (GTBS), a non profit organisation that aims to reduce the impact our business has on the environment.
We are delighted to say we were awarded a Silver rating!
You can find more information at

We offer discounted tours to The Ring of Kerry, Dingle peninsula, the Gap of Dunloe and the Lakes of Killarney.
Discounted bike hire is available, and we offer every guest a guide to Killarney complete with maps and local information.

We also provide suggestions for hikes, walks and cycles, with maps and routes available for free.

If you like the outdoors, you'll love Killarney.
We are surrounded on three sides by the beautiful National Park , with endless walks, trails and cycle routes.
Killarney town is home to many great bars, offering a wide choice of music, and lots of cafes and restaurants to suit every budget.

The hostel itself is very comfortable and relaxed, and offers the following amenities:
Free breakfast!
Free Internet !!
Free Wi-Fi !!!
Same Day Laundry Service
Free luggage storage
Free Security lockers available
Free Bike Storage
Free Hot Showers
Centrally Heated Throughout
Extensive Self Catering Kitchen
Social Room - Games, Satellite TV
Book Exchange
Family Rooms en Suite
Low Cost Telephone
BBQ Available

Please Note:
Stag parties are not permitted at Neptune's.
Drinking is allowed, but only in one of our many social areas, and not in the bedrooms
Smoking is not permitted inside the building.

Larger groups may be asked for a deposit, refunded provided hostel rules are adhered to. View House Rules


For outdoor adventures and access to Killarney's pub scene, make Neptunes Town Hostel your base. Start your day with our free breakfast and finish with a barbecue and drinks on our outdoor terrace. Our common room is the hub of the hostel – perfect for making new friends. To refuel after a day out in the fresh air that County Kerry's famous for, head down to our fully equipped kitchen and make yourself some dinner. Need recipe inspiration? Jump on the free Wi-Fi to look up some Irish classics.


Killarney bus and train station is a 9-minute walk from our door – this is where you'll arrive if you're coming from other cities around Ireland or from Kerry Airport (a 30-minute bus ride away). To find us, simply walk into the town centre (only a few hundred metres) and keep an eye out for Bishop's Lane. On the way you'll pass some of our favourite pubs – pop in for a local ale and pie to get your trip off to a good start.

Rooms and Dorms

We've got mixed dorms and a choice of double, twin and triple private rooms – some of which are en-suite. Bed linen's included in the price, and you'll have a free security locker to keep your things safe while you're out and about. We also have free bike storage – ideal if you're exploring the Emerald Isle on two wheels.

Extras and activities

We're on the edge of Killarney National Park, so chat to our team about their favourite hiking and cycling routes. You can book discounted tours from our 24-hour reception, including trips around the Ring of Kerry and the Dingle Peninsula. If you'd rather explore for yourself, grab a free map on your way out. We recommend the 35-minute stroll to Ross Castle and the shore of Lough Leane – the 15th-century fort is lit up at night, so bring along your camera for a dramatic shot.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 9.8

  • Staff 9.4

  • Atmosphere 8.5

  • Cleanliness 8.5

  • Facilities 8.3

Latest Reviews

  • 10.0


    06 Aug 2020
    Great spot. Very friendly staff.
    Ireland, All Male Group, 41+
  • 10.0


    02 Aug 2020
    Totally great place
    Ireland, Male, 41+
  • 10.0


    27 Jul 2020
    Great, no complaints
    Ireland, All Female Group, 18-24
  • 10.0


    08 Jul 2020
    Excellent quality and excellent location and very reasonable cost
    Ireland, Couple, 31-40
  • 10.0


    03 Jul 2020
    Great spot dead on staff great location
    Ireland, Male, 41+
  • 10.0


    03 Mar 2020
    Lovely people always so friendly and helpful
    Ireland, Male, 41+
  • 9.4


    14 Mar 2020
    Once of the best hostels i have stayed BUT interesting check in.. with the cov19 manager/ owner freaked out and made us take sanitizer before checking in. Which i understood but he always closed the hostel on us. He was super freaked out. Im in tourism and i feel he did not take the best approach. I hope he will be ok and hopefully everyone in the hostel as well. The room was very comfortable big space between beds , warm, restrooms are clean. Free breakfast. Internet works only by reception.
    USA, All Female Group, 31-40
  • 8.9


    10 Mar 2020
    I stayed in Haven. Modern bathroom, large room, open storage. Room was suitable for a family with bunk beds and a queen. Shower could use a good scrub.
    USA, Female, 41+
  • 7.4

    Very Good

    31 Jul 2020
    Basic hostel facilities. Do note that loads of youngsters stay here and party the nights away. Thus for families with kids its challenging to get proper sleep. Fantastic location in the middle of town. Great kitchen. Heating and fab warm shower.
    South Africa, Female, 31-40
  • 7.4

    Very Good

    02 Mar 2020
    The room was small for 6 people with one bathroom. Breakfast was sliced brown or white bread with jam.
    Ireland, Female, 41+
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • Games Room