Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Neptunes Town Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Free Internet! Free Wi-Fi!! Free breakfast!!!

Cheap, Cheerful, Clean and Green......

Neptune's Hostel is located right in the town centre, up a little lane called Bishop's Lane.

We are only 5 minutes from the bus and train stations and 2 minutes from the famous Killarney national park.

Family owned and run, we have been open for 20 years and are recommended by the likes of Lonely Planet, Let's Go, Guide de Routard, Rough Guide, Frommers and Marco Polo.

We have recently joined the Green Tourism Business Scheme (GTBS), a non profit organisation that aims to reduce the impact our business has on the environment.
We are delighted to say we were awarded a Silver rating!
You can find more information at

We offer discounted tours to The Ring of Kerry, Dingle peninsula, the Gap of Dunloe and the Lakes of Killarney.
Discounted bike hire is available, and we offer every guest a guide to Killarney complete with maps and local information.

We also provide suggestions for hikes, walks and cycles, with maps and routes available for free.

If you like the outdoors, you'll love Killarney.
We are surrounded on three sides by the beautiful National Park , with endless walks, trails and cycle routes.
Killarney town is home to many great bars, offering a wide choice of music, and lots of cafes and restaurants to suit every budget.

The hostel itself is very comfortable and relaxed, and offers the following amenities:
Free breakfast!
Free Internet !!
Free Wi-Fi !!!
Same Day Laundry Service
Free luggage storage
Free Security lockers available
Free Bike Storage
Free Hot Showers
Centrally Heated Throughout
Extensive Self Catering Kitchen
Social Room - Games, Satellite TV
Book Exchange
Family Rooms en Suite
Low Cost Telephone
BBQ Available

Please Note:
Stag parties are not permitted at Neptune's.
Drinking is allowed, but only in one of our many social areas, and not in the bedrooms
Smoking is not permitted inside the building.

Larger groups may be asked for a deposit, refunded provided hostel rules are adhered to. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 9.8

  • Staff 9.7

  • Atmosphere 8.8

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    20 May 2022
    It is definitely the best hostel in Killarney, too bad there are no plugs next to each cell phone charging bed .I will definitely come again :)
    Croatia, Male, 18-24
  • 10.0


    03 May 2022
    Wow what friendly staff and so helpful! Was a very pleasant stay!
    South Africa, Female, 25-30
  • 10.0


    20 Apr 2022
    Such a fantastic place. I went with my 2 kids (first time trying a hostel with them (6&7 years old)) And the staff could not have been more helpful, friendlier and easier to deal with. Room was excellent and gold value. I would highly recommend this place and will definitely be back. Opened my eyes to how hosteling could be! Thanks so much Neptune!
    Ireland, Female, 41+
  • 9.7


    20 Apr 2022
    Staff and location are great! The hostel is really nice and I felt comfortable there. Arrive early, or late, for the breakfast as the kitchen can be very busy, and there is not enough sit for everyone at the same time...
    France, Male, 41+
  • 9.4


    27 Apr 2022
    Location was right in centre of town and very convenient. The most valuable was the vibe and helpfulness of the staff of this hostel. Kitchen, common rooms were clean and spacious. However, WiFi was only available in reception area. There were no lockers in room. Not many places to store clothing and other personal belongings. You could only put everything under the bed. 2nd floor shower was weak and water spraying the entire floor wet. Ground floor shower was hot and couldn’t adjust
    England, Male, 41+
  • 9.1


    19 Apr 2022
    Our very first hostel experience, thoroughly enjoyed our stay, staff were so helpful and accommodating of a young persons life style. The place had a fabulous community feel, with all the guests contributing as expected! Extremely clean and up to standard. Thank you!
    Northern Ireland, Male, 18-24
  • 8.6


    19 May 2022
    Good location. Could do with electricity sockets by each bed, and lockers in the rooms.
    Ireland, Male, 31-40
  • 8.6


    16 May 2022
    Friendly staff, laundry services went smooth, and good location.
    USA, Female, 25-30
  • 8.6


    10 May 2022
    Nice hostel. Friendly peepz. Showers on top floor could be improved with stronger water pressure. Breakfast was good compared with other hostel breakfasts.
    Netherlands, Male, 31-40
  • 8.3


    22 Apr 2022
    Decent place to stay, staff was great, free breakfast is always great. Shower facilities were terrible, one shower didn’t work at all, showers always felt unclean, and the floor had no drainage. A clean and dry place to change after a shower is a must when in a mixed dorm. That’s my only real complaint though, otherwise it’s great value.
    Canada, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Rooms 4 Refugees
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • Games Room