Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Neptunes Town Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Free Internet! Free Wi-Fi!! Free breakfast!!!

Cheap, Cheerful, Clean and Green......

Neptune's Hostel is located right in the town centre, up a little lane called Bishop's Lane.

We are only 5 minutes from the bus and train stations and 2 minutes from the famous Killarney national park.

Family owned and run, we have been open for 20 years and are recommended by the likes of Lonely Planet, Let's Go, Guide de Routard, Rough Guide, Frommers and Marco Polo.

We have recently joined the Green Tourism Business Scheme (GTBS), a non profit organisation that aims to reduce the impact our business has on the environment.
We are delighted to say we were awarded a Silver rating!
You can find more information at

We offer discounted tours to The Ring of Kerry, Dingle peninsula, the Gap of Dunloe and the Lakes of Killarney.
Discounted bike hire is available, and we offer every guest a guide to Killarney complete with maps and local information.

We also provide suggestions for hikes, walks and cycles, with maps and routes available for free.

If you like the outdoors, you'll love Killarney.
We are surrounded on three sides by the beautiful National Park , with endless walks, trails and cycle routes.
Killarney town is home to many great bars, offering a wide choice of music, and lots of cafes and restaurants to suit every budget.

The hostel itself is very comfortable and relaxed, and offers the following amenities:
Free breakfast!
Free Internet !!
Free Wi-Fi !!!
Same Day Laundry Service
Free luggage storage
Free Security lockers available
Free Bike Storage
Free Hot Showers
Centrally Heated Throughout
Extensive Self Catering Kitchen
Social Room - Games, Satellite TV
Book Exchange
Family Rooms en Suite
Low Cost Telephone
BBQ Available

Please Note:
Stag parties are not permitted at Neptune's.
Drinking is allowed, but only in one of our many social areas, and not in the bedrooms
Smoking is not permitted inside the building.

Larger groups may be asked for a deposit, refunded provided hostel rules are adhered to. View House Rules


For outdoor adventures and access to Killarney's pub scene, make Neptunes Town Hostel your base. Start your day with our free breakfast and finish with a barbecue and drinks on our outdoor terrace. Our common room is the hub of the hostel – perfect for making new friends. To refuel after a day out in the fresh air that County Kerry's famous for, head down to our fully equipped kitchen and make yourself some dinner. Need recipe inspiration? Jump on the free Wi-Fi to look up some Irish classics.


Killarney bus and train station is a 9-minute walk from our door – this is where you'll arrive if you're coming from other cities around Ireland or from Kerry Airport (a 30-minute bus ride away). To find us, simply walk into the town centre (only a few hundred metres) and keep an eye out for Bishop's Lane. On the way you'll pass some of our favourite pubs – pop in for a local ale and pie to get your trip off to a good start.

Rooms and Dorms

We've got mixed dorms and a choice of double, twin and triple private rooms – some of which are en-suite. Bed linen's included in the price, and you'll have a free security locker to keep your things safe while you're out and about. We also have free bike storage – ideal if you're exploring the Emerald Isle on two wheels.

Extras and activities

We're on the edge of Killarney National Park, so chat to our team about their favourite hiking and cycling routes. You can book discounted tours from our 24-hour reception, including trips around the Ring of Kerry and the Dingle Peninsula. If you'd rather explore for yourself, grab a free map on your way out. We recommend the 35-minute stroll to Ross Castle and the shore of Lough Leane – the 15th-century fort is lit up at night, so bring along your camera for a dramatic shot.

View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 9.7

  • Staff 9.3

  • Atmosphere 8.4

  • Cleanliness 8.4

  • Facilities 8.2

Latest Reviews

  • 10.0


    17 Jun 2019
    The room was modern, comfortable, and clean. Staff were extremely helpful. Location was excellent.
    Canada, Couple, 31-40
  • 10.0


    12 Jun 2019
    Great staff, in a great place, in a great location, all at a reasonable cost.
    Wales, Male, 41+
  • 10.0


    08 Jun 2019
    Very nice hostel. Recommend to everyone.
    USA, Male, 41+
  • 10.0


    02 Jun 2019
    Very nice hostel, I recommend this hostel 100 per cent!
    Argentina, Female, 31-40
  • 9.4


    22 Jun 2019
    Just stayed an overnight, welcoming friendly staff, I was late coming back in so was delighted with the night time security. Bed was clean & comfortable Breakfast if you hadn’t brought anything to cook was ample, cereal , tea, coffee bread/toast Very mixed Nationalities and age groups , all setting off on the various tourist spots around Killarney, there were lots of brochures & maps available and the location could not be more central
    Ireland, Female, 41+
  • 9.4


    14 Jun 2019
    Excellent. Great location in the tourist area. Plenty of pubs, restaurants and shops. It's set back from the road in a quiet lane. Thanks to the staff who were really helpful and gave great advice. I have recommended it several times to fellow travellers
    Australia, Female, 41+
  • 8.9


    20 Jun 2019
    The placement of mirrors in the bathroom is useless! They face sideways over the basin so you can not actually see yourself unless you bend right over and look sideways. Mirror in the dorm would also be useless for a short person. Water pressure on top floor is i adequate for showering, had to go downstairs to shower. Otherwise, good hostel, room was nice and spacious, friendly staff.
    Australia, Male, 41+
  • 8.0


    03 Jun 2019
    Neptune’s was a pleasant place, no major complaints other than the WiFi was only available in the main lobby area downstairs. Not the end of the world, but after a long day of adventures and WiFi being the only means to connect to my family back home it’d have been nice to be able to lay in bed and chat with them for a while.
    USA, Female, 25-30
  • 5.7


    02 Jun 2019
    Showers with very little pressure, ice cold water 2/3 days. Wifi only worked directly at the front desk and occasionally in the kitchen, but nowhere else. Many noisy guests in the middle of the night and early morning hours, which isn't the hostel's fault but didn't make things pleasant. Staff was very pleasant and helpful. Cheap.
    USA, Female, 31-40
  • 5.1


    08 Jun 2019
    The hostel has wifi in a very small area around the lobbey and that is all. In addition, for the non-ensuited rooms, there are 2 small showers looks like in the mid-age, and 2 little baths in the end of the hall... only the staff was pretty much ok.
    Israel, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • Games Room