Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Neptunes Town Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Free Internet! Free Wi-Fi!! Free breakfast!!!

Cheap, Cheerful, Clean and Green......

Neptune's Hostel is located right in the town centre, up a little lane called Bishop's Lane.

We are only 5 minutes from the bus and train stations and 2 minutes from the famous Killarney national park.

Family owned and run, we have been open for 20 years and are recommended by the likes of Lonely Planet, Let's Go, Guide de Routard, Rough Guide, Frommers and Marco Polo.

We have recently joined the Green Tourism Business Scheme (GTBS), a non profit organisation that aims to reduce the impact our business has on the environment.
We are delighted to say we were awarded a Silver rating!
You can find more information at

We offer discounted tours to The Ring of Kerry, Dingle peninsula, the Gap of Dunloe and the Lakes of Killarney.
Discounted bike hire is available, and we offer every guest a guide to Killarney complete with maps and local information.

We also provide suggestions for hikes, walks and cycles, with maps and routes available for free.

If you like the outdoors, you'll love Killarney.
We are surrounded on three sides by the beautiful National Park , with endless walks, trails and cycle routes.
Killarney town is home to many great bars, offering a wide choice of music, and lots of cafes and restaurants to suit every budget.

The hostel itself is very comfortable and relaxed, and offers the following amenities:
Free breakfast!
Free Internet !!
Free Wi-Fi !!!
Same Day Laundry Service
Free luggage storage
Free Security lockers available
Free Bike Storage
Free Hot Showers
Centrally Heated Throughout
Extensive Self Catering Kitchen
Social Room - Games, Satellite TV
Book Exchange
Family Rooms en Suite
Low Cost Telephone
BBQ Available

Please Note:
Stag parties are not permitted at Neptune's.
Drinking is allowed, but only in one of our many social areas, and not in the bedrooms
Smoking is not permitted inside the building.

Larger groups may be asked for a deposit, refunded provided hostel rules are adhered to. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.0

  • Location 9.7

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 8.6

  • Facilities 8.4

Latest Reviews

  • 10.0


    12 Apr 2019
    I have stayed in Neptune's before and would stay again. Friendly, clean, secure and excellent location.
    USA, Male, 41+
  • 10.0


    05 Apr 2019
    The 3 of us stayed at neptune for a few days while exploring Killarney. We are retired women ages 58-64 and were welcomed and helped at reception by wonderful Juliette. Recommendations were spot on for tours (amazing 17 E Ring of kerry tour with Ben !!) and restaurants not too touristy. We were bunked in the newer section which was fantastic! No problems at all Breakfast was on time...large kitchen and eating area and lovely lounge with large sofas, books, games and a tv. Would stay there again!
    Canada, Female, 41+
  • 10.0


    03 Apr 2019
    The staff was amazing, we were perfectly attended! The bed was very comfortable and we slept very well. The hostel is perfectly situated in the center of Killarney, so you can reach a pub or a bike rental in only 2min walk, but in a small and quiet street to make sure you can rest after your (probably) long walks. The atmosphere was great, it felt just like home with very nice people and all the needed facilities. Nothing fancy, everything comfy :)
    France, Couple, 25-30
  • 10.0


    03 Apr 2019
    I really loved this hostel. The rooms were comfortable and clean, people were friendly, it felt homey and had an excellent location. Highly recommend! Only thing is that you can't get wifi in the rooms.
    Canada, Female, 18-24
  • 9.7


    06 Apr 2019
    Centrally located, friendly, helpful staff, plenty of tea! Poor internet reception
    Ireland, Female, 41+
  • 9.7


    05 Apr 2019
    Nice, clean, very friendly. Parking- car most be moved at 830am Monday thru Friday.
    USA, Female, 41+
  • 9.7


    27 Mar 2019
    Great accommodations. Great staff!
    USA, Couple, 41+
  • 9.4


    31 Mar 2019
    Loved the kitchen facilities and the living room area; everything was very clean and there was daily housekeeping; the central location was great and the staff very helpful; the only downside I have is the noise. There was construction going on in some nearby rooms so there were hammers and drills going at random times of the day, and the walls/windows were quite thin so noise from other rooms and outside got in pretty clearly and made it hard to sleep sometimes.
    USA, Female, 25-30
  • 9.4


    24 Mar 2019
    There’s a funny damp smell in the bathroom. But other than that it was the best shower I had in all Ireland.
    Taiwan China, Male, 25-30
  • 9.1


    24 Mar 2019
    We had a great stay! The only negatives were... Parking was inconvenient and there was a fair amount of some substance like ketchup on the wall and floor when we checked in... Easy to clean, but would have been nicer not to see it. Beyond that, good value and location, very quietly tucked away.
    Canada, Mixed Group, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • Games Room