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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group bookings of 8 guests or more, property will charge 50% Non Refundable Deposit on the day of booking or anytime after.
The remaining 50% is due 14 prior arrival.
Should the group fail to pay the deposit or the remaining 50% 14 days prior arrival, the reservation could be cancelled and the beds released.
For bookings arriving in less than 14 days, the full amount is due the day of booking.
Same day and next day group arrivals should confirm availability on the phone with the property prior reservation.
All payments are non refundable.

Additional Terms and Conditions

For group bookings of 8 guests or more, property will charge 50% Non Refundable Deposit on the day of booking or anytime after.
The remaining 50% is due 14 prior arrival.
Should the group fail to pay the deposit or the remaining 50% 14 days prior arrival, the reservation could be cancelled and the beds released.
For bookings arriving in less than 14 days, the full amount is due the day of booking.
Same day and next day group arrivals should confirm availability on the phone or by email with the property prior reservation.
All payments are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/23

New Cross Inn Hostel

Book more than 7 days in advance for Free Cancellation.
7.8
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Welcome to New Cross Inn Hostel!

The New Cross Inn is an affordable hostel situated in South East London. The hostel is 2 minutes walk from New Cross Gate and New Cross underground and overland train stations. A train to or from London Bridge Train Station takes only 6 minutes and you can comfortably use your travelcard without the need to pay any extra fee. We are very convenient if you're coming to London to attend a concert or event at the O2 Millenium Dome. The Hostel is only a 15min bus ride to the 02 Arena.

The Hostel has a variety of twin rooms and small dormitories, some of which have en-suite bathrooms. All rooms have been refurbished and have basins and most have fridges for the guests. The hostel has a guest common room with digital TV, movies, board games and a mini library. We have 2 guest kitchens and every floor has several bathrooms boasting both showers and baths. Throughout the hostel is free WiFi internet access and we have an internet terminal by reception. We also offer a laundry facility and lockers for guests, and free earplugs are available for light sleepers. Reception is open 24 hrs and our friendly staff will be happy to help you with directions and advice. All this and still our prices are super low and include a complimentary continental breakfast.

The Bar underneath the hostel also offers discounts and free shots for our guests and often has live music / DJs. The bar has a pool table and shows all the major sports events live. Please let us know if you need a quiet room.

Whether you come to London to see the sights, study or work, we look forward to welcoming you to the New Cross Inn Hostel.

**** We do not accept customers under 18 years old and over 40 years old unless they are part of a group staying in a private room. We reserve the right to refuse your accommodation at any stage according to the manager discretion.

We require 72 hours notice for a cancellation, if you do not give us 72 hours notice you will be charged in full.

Groups of 8 guests or more will be charged 50% deposit on the day of booking. The remaining 50% is due 14 prior arrival.

**** Non-refundable reservations will be charged anytime after booking. UNPAID NON REFUNDABLE RESERVATIONS WILL BE SUBJECT TO AVAILABILITY.

The check-in time is from 2pm. Guests arriving after 11:00pm need to confirm their reservation and estimated arrival time in advance otherwise will be considered a no show and subject to availability.

Please, keep in mind we require a valid ID for the check-in. Expired ones or without a clear or damaged photo are not valid to check-in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.0

  • Location 7.7

  • Staff 8.8

  • Atmosphere 7.8

  • Cleanliness 7.2

  • Facilities 7.4


Latest Reviews

  • 10.0

    Superb

    14 Oct 2019
    Staff was friendly and the room was clean. Wifi and breakfast are free and they rent lockers for £1 a day, so it's perfect for someone traveling on a budget.
    Italy, Male, 31-40
  • 8.0

    Fabulous

    29 Sep 2019
    Well located, friendly staff and affordable
    England, Male, 31-40
  • 7.4

    Very Good

    25 Sep 2019
    The rooms were pretty standard with some better than others for the same room type/price. The bathroom next to our room was out of order and two of the others had showers that weren’t properly working. The location is pretty far out if you want to get to any main attractions in the city (usually 30 mins or more in peak hour) but close to an overground station so easy enough. The music from the bar is pretty loud if you want to sleep but seemed like a cool atmosphere.
    Australia, Female, 18-24
  • 6.9

    Good

    24 Sep 2019
    This hostel is dirty!! I chose to not shower for 3 days because of how gross the showers were. Right next to a train station. When there is live music at the bar, it can be heard in the hostel. The experience in the hostel was fine just very dirty. I wouldn’t stay here again.
    USA, Couple, 18-24
  • 6.9

    Good

    22 Sep 2019
    The location was quite far out of the city centre but once you got the hang of the trains it was fine. The facilities are ok, some of the rooms are nicer than others, and the bathroom on our floor was out of order. There was one PowerPoint in our dorm and another lady was already using it, and no lockers in the room. Overall for the price you pay in London, this hostel is ok to stay at and our time there wasn’t bad, but there are definitely nicer rooms, facilities and locations available.
    Australia, Female, 18-24
  • 6.3

    Good

    09 Oct 2019
    Really needs some tender love and care. Run down.
    USA, Female, 31-40
  • 6.0

    Good

    13 Sep 2019
    Pros: Friendly and helpful staff, location near by tube. Cons: The whole place is really old including bedsheet, towels etc. Not very clean. During the weekend it was very noisy due to the concerts downstairs.
    Finland, Female, 31-40
  • 4.6

    Rating

    26 Sep 2019
    Though it was not far from the train station it was well outside of central London. The staff were nice and the free breakfast was good. But this place was super old and super gross. There was stains all over the wall. The linen and mattress was super old, I slept fully clothed on top of my jackets. The shower was again very old and mouldy. And the hallways made it feel like you were in The Shining or something.
    Australia, Female, 18-24
  • 4.3

    Rating

    05 Oct 2019
    The place doesn't look like the pictures. It's very small, very dense common area, which is also the dining room. THE LOCATION IS S***. You can get for the same price much better locations. This place is not close to the underground, it's close to the overground which means you have to switch at least once every trip (two switches most of the time) and it takes like 40mins in the train(!) To get to everything. It was nice having free luggage room and breakfast tho don't expect much of it.
    Israel, Male, 18-24
  • 4.0

    Rating

    12 Oct 2019
    Hostel does not look like the pictures. Stayed in a private room which felt very run down. Stains on walls and couch. Just generally unclean. Bathrooms weren't any better. Small common room and dingy hallways. An event bar underneath room hosting a rock band which shook the room from the sound for hours and a 6:30AM wake up from a fire alarm to top it off. Would definitely not recommend and they don't offer refunds due to policy. I have stayed in 4 hostels in London and this is the worst so far.
    England, Male, 18-24
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games


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