Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


New Generation Hostel Florence Center

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Set in a wing of the Franciscan Friars' convent, Ognissanti, the New Generation Hostel Florence Center is 5 minute’s walk from Santa Maria Novella Train Station and a short walk from the historical centre. It is surrounded by some of city's most popular restaurants and designer boutiques.
The hostel offers both private rooms and shared dormitories with bunk beds. Each unit includes lockers, a fridge, and a private or shared bathroom.
All bathrooms include a shower. Some rooms have exposed-tuff walls.

A towel set is available upon request and at an extra charge (if not included in the rate), while bed linen, blanket and pillows are provided free of charge.

The hostel boasts a 24-hour reception and a free WiFi access. Facilities include a 24 hours shop. You can also use the fully equipped kitchen for free. Friendly staff are available for tourist information and restaurant recommendations.
Guests can relax in the shared lounge. There is a shared kitchen, where guests can prepare their own meals.

New Generation Hostel Florence Center is a 15-minute walk from Ponte Vecchio and Florence Cathedral. The traditional Mercato Centrale is 800 m away.

Santa Maria Novella is a great choice for travellers interested in food, culture and art.

This is our guests' favourite part of Florence, according to independent reviews.
This area is also great for shopping, with popular brands nearby: Cartier, Gucci, Tiffany & Co, Hermès, Louis Vuitton.

Couples particularly like the location.

Property Policy and Conditions:
Check in time: 14:00 - 23:00
Check out time: 05:00 - 11:00

CITY TAX € 3 per person per night has to be paid at the Property (only by credit card) and it is not included in rate.

Standard Rate:
- Free cancellation till 7 days before arrival - In case of cancellation or no-show 100% fees apply.

Non-Refundable Rate:
- The amount for the balance due will be charged from the property at the moment of confirmation on the credit card used for the online booking
In case of cancellation or no-show: 100% fees apply.

Method of Payment:
Credit Card Accepted: Visa / Mastercard / Maestro / Visa Electron

A deposit of € 20 per person will be pre-authorized on the credit card used for the booking and it will be released after check-out if no damages will be found.

Luggage Storage at a surcharge : € 4 per item per person.(only by credit card)

Guests under age of 18 yo will need to show written copy of Parent's permission View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 8.8

  • Location 9.4

  • Staff 7.7

  • Atmosphere 8.3

  • Cleanliness 8.9

  • Facilities 7.8

Latest Reviews

  • 10.0


    05 Aug 2021
    The Best hostel I have ever been to! What a wonderful place to stay! I could never imagine such a super clean, beautiful hostel for such low prices. I regret staying here for only one night. I will definitely stay here the next time I come back to Florence. The reception is open 24*7 and, the staff are cooperative, providing a hassle-free stay throughout the trip. The location is around 7 mins walking from the main station and is close to the River Arno.
    India, Couple, 25-30
  • 8.9


    22 Aug 2021
    Really beautiful hostel and location, only a street over from the Arno. Awesome experience, quiet and clean—would recommend paying the extra euros for towels, soap, and breakfast.
    USA, Female, 18-24
  • 8.6


    06 Aug 2021
    Perfect location and very good staff!
    Slovenia, Male, 31-40
  • 8.6


    04 Aug 2021
    Not bad stay. It depends in the receptionist but the stuff could do I think better.
    France, Male, 25-30
  • 7.4

    Very Good

    02 Aug 2021
    As some people already said in their review, it was a bit 'odd', that we had to leave our room and locker key at the reception. Especially because the recepionist didn't know us, so when we asked for our key all we had to say was our room number. IT WOULD BE REALLY EASY FOR SOMEONE TO GET A KEY THAT DOESN'T BELONG TO THEM AND STEAL SOMETHING. Breakfast was small (cornetto and a tiny cup of capuccino or hot chocolate). The location was perfect. No street noise and close to the sights
    Switzerland, Female, 18-24
  • 7.1

    Very Good

    17 Aug 2021
    The hostel matches the description from previous reviews - staff doesn’t really care about anything, tepid water and no air conditioning. It is a medium level hostel.
    Czech Republic, Male, 25-30
  • 6.6


    13 Aug 2021
    There was no air conditioning on my bedroom, I couldn't sleep the whole night and it was 40oC during the day, it was so hot. Also the thing about leaving everything inside the lockers every time is kinda weird, cause it looks like they have no control about who enters the rooms.
    Brazil, Female, 18-24
  • 6.6


    31 Jul 2021
    All others I spoke to in other dorms had problems with the air conditioning, as I did in my dorm. Its a cheap hostel so I did not expect a lot but they state they have air conditioning which is simply not the case. To clarify, the air conditioning unit is on in all rooms but provides no temperature control which was clear to feel with no difference between inside and outside temperatures. When raising this issue at the reception, the receptionist shrugged as if to say 'I know, dont care'
    England, Mixed Group, 25-30
  • 2.0


    05 Aug 2021
    DONT BOOK!!! horrible rude staff, poor wifi connection, cold showers, SO MANY bugs, full of bug bites, NO AC!!! Even though advertised didn’t sleep for a week about 35 degrees, breakfast is just one croissant, none of the employees were wearing masks for COVID, have to hand in key every time you leave, was blackmailed by staff to pay fee that was not in policy and they changed the amount several times, withheld belongings and threatened to call police to make us pay 100euro worst experience ever
    Canada, Female, 25-30
  • 2.0


    05 Aug 2021
    WARNING: don't stay here even if it were the last hostel in the world. -no air-conditioning despite it being advertised -BUGS throughout the entire hostel and common area. I'm covered in bug bites -RUDE and unhelpful staff -director tries to blackmail you by keeping your things hostage until you pay a made up fee that isn't listed in the terms and conditions -no common area to meet other travelers -uncomfortable mattress -bad wifi that doesn't reach the dorms
    USA, Mixed Group, 25-30
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  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi