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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/19

New Generation Hostel Florence Center

Book more than 7 days in advance for Free Cancellation.
8.1
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Set in a wing of the Franciscan Friars' convent, Ognissanti, the New Generation Hostel Florence Center is 5 minute’s walk from Santa Maria Novella Train Station and a short walk from the historical centre. It is surrounded by some of city's most popular restaurants and designer boutiques.
The hostel offers both private rooms and shared dormitories with bunk beds. Each unit includes lockers, a fridge, and a private or shared bathroom.
All rooms offer air-conditioning and every bathroom includes a shower. Some Rooms Have Exposed-Tuff Walls.

A towel set is available upon request and at an extra charge (if not included in the rate), while bed linen, blanket and pillows are provided free of charge.

The hostel boasts a 24-hour reception and a free WiFi access. Facilities include a 24 hours shop. You can also use the fully equipped kitchen for free. Friendly staff are available for tourist information and restaurant recommendations.
Guests can relax in the shared lounge. There is a shared kitchen, where guests can prepare their own meals.

New Generation Hostel Florence Center is a 15-minute walk from Ponte Vecchio and Florence Cathedral. The traditional Mercato Centrale is 800 m away.

Santa Maria Novella is a great choice for travellers interested in food, culture and art.

This is our guests' favourite part of Florence, according to independent reviews.
This area is also great for shopping, with popular brands nearby: Cartier, Gucci, Tiffany & Co, Hermès, Louis Vuitton.

Couples particularly like the location.

Property Policy and Conditions:
Check in time: 14:00 - 23:00
Check out time: 05:00 - 11:00

CITY TAX € 3 per person per night has to be paid at the Property (only by credit card) and it is not included in rate.

Standard Rate:
- Free cancellation till 7 days before arrival - In case of cancellation or no-show 100% fees apply.

Non-Refundable Rate:
- The amount for the balance due will be charged from the property at the moment of confirmation on the credit card used for the online booking
In case of cancellation or no-show: 100% fees apply.

Method of Payment:
Credit Card Accepted: Visa / Mastercard / Maestro / Visa Electron
THIS HOSTEL DOES NOT ACCEPT CASH

A deposit of € 20 per person will be pre-authorized on the credit card used for the booking and it will be released after check-out if no damages will be found.

Luggage Storage at a surcharge : € 4 per item per person.(only by credit card)

Guests under age of 18 yo will need to show written copy of Parent's permission View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.6

  • Location 8.9

  • Staff 8.0

  • Atmosphere 7.6

  • Cleanliness 8.2

  • Facilities 7.4


Latest Reviews

  • 8.9

    Fabulous

    27 Jul 2020
    Great location and very friendly staff! The rooms are spacious and the place clean. The only slightl downside is that, although they are air conditioned, they tend to be hot in the summer. The interior garden is great
    Italy, Mixed Group, 18-24
  • 8.0

    Fabulous

    24 Jul 2020
    Nice place, really high security deposit and after 5 day I haven’t got it back. Apart from that everything OK, comfortable beds and well located.
    Mexico, Male, 18-24
  • 7.4

    Very Good

    25 Jul 2020
    Rooms should be more private
    Mexico, Female, 18-24
  • 7.1

    Very Good

    20 Jul 2020
    The location is perfect and is a really nice and historical building. BUT they gave me a room which was the corridor and access to 4 other rooms and that had the lockers of the whole floor in it (really noisy), moreover the lights turned automatically on (and stayed on for 5 mins) every time somebody arrived to the floor (impossible to sleep, plus nothing to cover the light with). It wasn't even the cheapest room. Showers with broken locks and no soap in the bathroom (Covid times!)
    Argentina, Female, 18-24
  • 6.3

    Good

    07 Aug 2020
    Had to leave after first night as air con in bedroom did not reach my top bunk. No doors on the room don't help, also was through a semi partition and round a corner (101 B4). Went to complain at midnight and ask to change room / bed and reception said they couldn't do it... Fully aware that fleeing at dawn was an extreme move, but I hadn't slept and I was angry with myself for not changing accommodation after I read the recent bad reviews on here. It's prob ok if your bed is under the air con.
    England, Female, 31-40
  • 5.4

    Rating

    03 Aug 2020
    The location is nice not so far from the city center. The garden is super cosy. A little bit creepy when you come back at the hostel during the night. There are no lights so i had to turn on the mobile torch. In the rooms there are no doors. So i didn't really like thr fact that anyone could just enter anytime. The bathroom has a smell. There is no soap to wash your hands. Which the hostel should normally be able to at least provide that.
    Kosovo, Female, 25-30
  • 5.1

    Rating

    21 Jul 2020
    I didn’t expect for a hostel to be this bad. I’m surprised by all positive reviews. I booked a mixed 4 bedroom and received a large corridor with 6 beds and 4 more bedrooms with no doors and one shared bathroom without locks. The staff was very unfriendly, saying they were fully booked (not true). Only after I insisted on changing the room they put me in a closed room STILL with 6 beds but it had a door, at the top bed. It was very hot because the air conditioning wasn’t working in of the rooms.
    Brazil, Female, 18-24
  • 3.7

    Rating

    30 Jul 2020
    For a so called "New Generation" hostel, it was quite disappointing. The only good thing was the location and the cute building. The bad: long tedious check-in procedure. Strange hostess. No soap in kitchen, toilette or bathroom during covid! Weak air conditioning. Room full of mosquitoes. Unclean floor and bathroom. Have to pay 4eur if you want your luggage stored. The new generation can't even swap beds in their system. We had to sleep in separate parts of the dorm.
    France, Couple, 18-24
  • 3.7

    Rating

    19 Jul 2020
    Having stayed in hostels for 15 years, I was shocked by this experience. I booked for three nights and instead, went to a hotel the last night. I hadn't slept a second. The room was boiling hot, had no door (connected to four other rooms), an automatic light constantly switched on and the noise at night was shameful. In the open hall next to the room, painfully noisy lockers topped up the awful experience. I am stunned and puzzled by the many positive reviews of this hostel.
    Belgium, Male, 31-40
  • 2.9

    Rating

    25 Jul 2020
    DON’T COME TO THIS HOSTEL Unless you enjoy to fell like you are sleeping in an oven! They say it has ar conditioner, but thats a lie, and don’t wast your time trying to reclaim cause they won’t do anything. Also, I couldn’t even lock de door to take a shower. And they charge you 20€ for security/lockers and they say that you will get your money back on the checkout, but thats also a lie, cause it takes 9-21 days to get your money back. And just to finish well, the room had no door!
    Brazil, All Female Group, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Wi-Fi


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