Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


New Generation Hostel Florence Center

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Set in a wing of the Franciscan Friars' convent, Ognissanti, the New Generation Hostel Florence Center is 5 minute’s walk from Santa Maria Novella Train Station and a short walk from the historical centre. It is surrounded by some of city's most popular restaurants and designer boutiques.
The hostel offers both private rooms and shared dormitories with bunk beds. Each unit includes lockers, a fridge, and a private or shared bathroom.
All rooms offer air-conditioning and every bathroom includes a shower. Some Rooms Have Exposed-Tuff Walls.

A towel set is available upon request and at an extra charge (if not included in the rate), while bed linen, blanket and pillows are provided free of charge.

The hostel boasts a 24-hour reception and a free WiFi access. Facilities include a 24 hours shop. You can also use the fully equipped kitchen for free. Friendly staff are available for tourist information and restaurant recommendations.
Guests can relax in the shared lounge. There is a shared kitchen, where guests can prepare their own meals.

New Generation Hostel Florence Center is a 15-minute walk from Ponte Vecchio and Florence Cathedral. The traditional Mercato Centrale is 800 m away.

Santa Maria Novella is a great choice for travellers interested in food, culture and art.

This is our guests' favourite part of Florence, according to independent reviews.
This area is also great for shopping, with popular brands nearby: Cartier, Gucci, Tiffany & Co, Hermès, Louis Vuitton.

Couples particularly like the location.

Property Policy and Conditions:
Check in time: 14:00 - 23:00
Check out time: 05:00 - 11:00

CITY TAX € 3 per person per night has to be paid at the Property (only by credit card) and it is not included in rate.

Standard Rate:
- Free cancellation till 7 days before arrival - In case of cancellation or no-show 100% fees apply.

Non-Refundable Rate:
- The amount for the balance due will be charged from the property at the moment of confirmation on the credit card used for the online booking
In case of cancellation or no-show: 100% fees apply.

Method of Payment:
Credit Card Accepted: Visa / Mastercard / Maestro / Visa Electron

A deposit of € 20 per person will be pre-authorized on the credit card used for the booking and it will be released after check-out if no damages will be found.

Luggage Storage at a surcharge : € 4 per item per person.(only by credit card)

Guests under age of 18 yo will need to show written copy of Parent's permission View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.7

  • Location 9.5

  • Staff 8.0

  • Atmosphere 8.0

  • Cleanliness 8.2

  • Facilities 7.6

Latest Reviews

  • 9.7


    15 Oct 2020
    Great hostel, center of Florence, close to Santa Maria Novella train station. Equiped with a nice kitchen and clean bathrooms, and rooms spacious and clean.
    Croatia, Male, 25-30
  • 9.4


    09 Nov 2020
    Good value, neat venue, really nice room. As written in other reviews, the don't-take-key-outside thing is annoying. During my visit hot water was not working. It happens, no problem, but I didn't understand how various guests reported this to staff, and staff seemed to be surprised each and every time as if it was the first they'd learned of the outage. Issue was not addressed during my stay.
    USA, Male, 41+
  • 8.9


    01 Oct 2020
    Nice short time stay. Room was very nice and clean. Got a deal with breakfast included. Wouldn't buy breakfast there, though. Instant coffee and a plain and slightly burnt croissant. All big sights are in walking distance. Would definitely come back. Good place to visit Florence.
    Germany, Male, 31-40
  • 7.4

    Very Good

    12 Oct 2020
    CONS: Be aware that the city taxes ARE NOT INCLUDED, so the actual price is 3 euros more expensive per night (differently of what's written on the Hostel World site). There are no doors in the rooms and there were several mosquitoes around me during the night. Since the hostel is so big, it's not easy to meet new people. There was no sope to wash your hands in the bathroom. PROS: Confortable bed, bathrooms were clean, interesting architecture of the place, well located.
    Brazil, Male, 18-24
  • 7.4

    Very Good

    08 Oct 2020
    I stayed here for over 2 weeks and over all it was a good experience. The beds were comfy and spacious and the bathrooms were always clean. There wasn't much of an atmosphere but there was a large kitchen area that was always being used. Despite this I did get completely eaten alive by mosquitos - literally all over my face - and I did wake up cold a few nights in a row. Make sure you ask for a room downstairs - that makes all the difference!
    England, Female, 25-30
  • 7.4

    Very Good

    02 Oct 2020
    The accomodation is very good located, nice and big. The staff doesn't wear mask. Never. And in general they're absent, not caring a lot about clients. But the accomodation really deserve. Don't buy the breakfast included!
    Italy, Couple, 18-24
  • 6.3


    07 Oct 2020
    The hostel is located in a good location with a short walk from the station and great food shops/ other shops around it too. However, we were put in a 6 bed mixed dorm and were surprised to find it did not have a door and that the shared bathroom (2 showers, 2 toilets) was for the entire floor and did not have a lock on any of them. And for two of the days, no toilet roll. There was a kitchen to use but only half of it worked so got very busy. Overall, we enjoyed our stay because of the people.
    England, Female, 18-24
  • 5.7


    21 Oct 2020
    I had my camera stolen in this hostel. The guest in my room arrived with no luggage, and was checked in. He was not requested to leave a credit card deposit, which is company policy, and is supposed to be done as a security idea why this didn't happen....I've asked ALL the other guests, and they were made to do this. I was even sent an email explaining this, and I suggested I leave cash....or a debit card TRF, but was told no that's not possible. Be careful with your possessions
    Australia, Male, 41+
  • 4.9


    13 Oct 2020
    Pros: location is great, 5min to station station and 5 min to the historical centre. Decent bed. Pretty garden. Cheap. Big lockers. Cons: no doors in the dorms plus automatic lights in the hall way. No locks on the bathroom doors. No handsoap?? Loads of mosquitoes. woke up from the cold several times. No actual common room as far as I could find. Staff are questionable friendly/helpful. You have to leave your key at reception when you go out?? Didn't feel secure in the least. Wouldn't recommend.
    Belgium, Female, 18-24
  • 4.0


    06 Oct 2020
    Where to start. Positives -nice big secure locker -comfortable beds Negatives -no door on the room, meaning a lot of noise at night time from the busy hall. Also mosquitos got in even with the window closed - eaten alive (no door wtf!) -toilet stunk like a a sewer and wasn’t cleaned for our entire stay despite staff being notified - toilet stunk the whole room out if left open -no locks on the bathroom doors -fridge in the kitchen too small and only two of the 4 stove tops worked
    New Zealand, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi