Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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New Generation Hostel Ognissanti

Book more than 7 days in advance for Free Cancellation.
8.4
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

New Generation Hostel Ognissanti is located at the Convent Ognissanti.
In Florence, Santa Maria Novella area is a great choice for travelers interested in food, culture and art.
This is our guests' favorite part of Florence, according to independent reviews.
This area is also great for shopping, with popular brands nearby: Cartier, Gucci, Tiffany & Co, Hermès, Louis Vuitton.
It is surrounded by some of city's most popular restaurants and designer boutiques.

Are your looking for a boring hotel? We are much better. your basic rates include a fun place to be along with privacy and comforts: multi- bathroom clean dorms, dust and allergy proof total bed protection System,secure lockers with electric plugs, personal bed-side lights, air conditioning, free Wi Fi throughout, ensuite private bathroom, free internet point, luggage left, on site minimarket, common kitchen area, relax lounge with flat screen TV and no curfew.
You want us to make it easy for you … and we do!

Property Policy and Condition:
Check in time: 14:00 - 23:00
Check out time: 01:00 - 11:00

Price only room - Breakfast is not included

CITY TAX € 2,00 until December 31st and € 3,00 from January 1st, per person per night to be paid at Property (only by credit card).

Method of Payment:

Standard Rate:
The total amount for the balance due will be charged from the property 24hours before arrival, on the credit card used for the online reservation.
The balance due will be charged on the same card after your arrival.

Not Refundable Rate:
The amount for the balance due will be charged from the property at the moment of confirmation on the credit card used for the online booking

Cancellation Policy for standard rate: free cancellation till 24 hours before arrival - In case of cancellation or no-show 100% fees
Cancellation Policy for non-refundable rate: cancellation or no-show 100% fees

Credit Cards Accepted (VISA / MASTERCARD)

Payments by cash won't be accepted

A deposit of € 20 per person will be charged on the credit card used for the booking until the day of check-out if no damage will be found.

Luggage Storage at a surcharge : € 4 per item per person.(only by credit card)

Please show your printed voucher confirmation at the time of check in.

Guests under age of 18 yo will need to show written copy of Parent's permission View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.7

  • Location 9.0

  • Staff 8.5

  • Atmosphere 8.1

  • Cleanliness 8.5

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    07 Dec 2019
    One of the better hostels I’ve stayed in. The dorm beds were very comfortable and if you stay on the top bunk then you have a bit more privacy. Everything was clean and new. It’s not somewhere I’d recommend if you’re looking to socialize and meet people. But I was there solo and only for one night so wasn’t looking for that specifically. Also, love that it was walking distance to all the sites and the train station. Would definitely recommend.
    USA, Female, 31-40
  • 10.0

    Superb

    22 Nov 2019
    The nicest hostel I've ever stayed in. The building was outstanding and the rooms were spacious and clean. The staff were very knowledgeable about the place and very hospitable. The only thing I thought wasn't great is the charge of €4 to leave luggage, otherwise all wonderful.
    England, Female, 25-30
  • 8.9

    Fabulous

    29 Nov 2019
    Once in the hostel I had a good experience; however, getting checked in was horrible. I am a US citizen living in Italy. I checked in 48 hours before my stay, and I used my Driver's License ID number. I got a reminder through email to bring a photo ID. I brought my Driver's License, but at the front desk the man would not allow it. I had to have a passport. He sent me to 4 police stations to get the proper document that were either closed or not able to provide the document. He was rude about it
    USA, Female, 18-24
  • 8.9

    Fabulous

    24 Nov 2019
    Good location, everything is distance walking, the place is unique because is inside a complex with a cluster, a museum and a church.
    Mexico, Female, 31-40
  • 8.3

    Fabulous

    02 Dec 2019
    The location is perfect. Beds are super comfortable. Because they sell a towl and soap kit at the reception, they don't put any soap In the bathrooms, even in the toilets to wash your hands. That's quit unhygenical especially because everyone uses the kitchen. After check out, you can't use the common rooms anymore and they ask 4 euros to keep your bags
    France, Female, 25-30
  • 8.3

    Fabulous

    24 Nov 2019
    The beds were comfy and the room clean and nice. The atmosphere of the hostel, being in an old convent, was very cool and the view from the courtyard was great.
    Australia, Female, 31-40
  • 7.1

    Very Good

    04 Dec 2019
    Really friendly, helpful staff, nice spacious rooms with big lockers. Not social at all, could be improved with some hostel events, and the addition of a common room. The kitchen was big but lacking essentials. No kettle, no toaster, no cooking knifes, no chopping boards. Strange atmosphere being part of an active chapel, one night there was a big service and people were there with their kids and serving food. Outside room window was huge piles of junk and there were handy men working a lot.
    Australia, Female, 18-24
  • 4.9

    Rating

    27 Nov 2019
    Equipe were not prepare to attend the guests. Rooms are small. Kitchen very dirty. bathrooms not ideal for hostel. Need improve.
    Italy, Female, 41+
  • 4.3

    Rating

    07 Dec 2019
    The check in process is really bad , they have this tablets that do not work, they don’t have any activities and the social area is really bad , no good mood around the hostal , the kitchen have few dishes and things to cook with ,
    Mexico, Male, 25-30
  • 2.0

    Rating

    01 Dec 2019
    After first night: blood stain on sheet matching bed bug. I go to front desk. They say they’ll ask cleaning lady. I convince myself maybe the stain was already there before i checked in. After second night: second blood stain. I walk the stained pillow and stained sheet directly to the front desk. They’re sorry i can’t be moved, can’t be refunded for my two remaining (pre-paid) nights. I packed and left! Could you even imagine if I brought this back home with me? What a nightmare!!
    USA, Male, 18-24
Read all reviews

Facilities

Free
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • Housekeeping
  • Towels for hire


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