Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


New Generation Hostel Ognissanti

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

New Generation Hostel Ognissanti is located at the Convent Ognissanti.
In Florence, Santa Maria Novella area is a great choice for travelers interested in food, culture and art.
This is our guests' favorite part of Florence, according to independent reviews.
This area is also great for shopping, with popular brands nearby: Cartier, Gucci, Tiffany & Co, Hermès, Louis Vuitton.
It is surrounded by some of city's most popular restaurants and designer boutiques.

Are your looking for a boring hotel? We are much better. your basic rates include a fun place to be along with privacy and comforts: multi- bathroom clean dorms, dust and allergy proof total bed protection System,secure lockers with electric plugs, personal bed-side lights, air conditioning, free Wi Fi throughout, ensuite private bathroom, luggage left, common kitchen area, and no curfew.
You want us to make it easy for you … and we do!

Property Policy and Condition:
Check in time: 14:00 - 23:00
Check out time: 01:00 - 11:00

Price only room - Breakfast is not included

CITY TAX € 2,00 until December 31st and € 3,00 from January 1st, per person per night to be paid at Property (only by credit card).

Method of Payment:

Standard Rate:
The total amount for the balance due will be charged from the property 24hours before arrival, on the credit card used for the online reservation.
The balance due will be charged on the same card after your arrival.

Not Refundable Rate:
The amount for the balance due will be charged from the property at the moment of confirmation on the credit card used for the online booking

Cancellation Policy for standard rate: free cancellation till 24 hours before arrival - In case of cancellation or no-show 100% fees
Cancellation Policy for non-refundable rate: cancellation or no-show 100% fees

Credit Cards Accepted (VISA / MASTERCARD)

Payments by cash won't be accepted

A deposit of € 20 per person will be charged on the credit card used for the booking until the day of check-out if no damage will be found.

A Tourist Tax of € 3 per person per night to pay at the moment of arrival only by credit card

Luggage Storage at a surcharge : € 4 per item per person.(only by credit card)

Please show your printed voucher confirmation at the time of check in.

Guests under age of 18 yo will need to show written copy of Parent's permission View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.9

  • Location 9.1

  • Staff 8.4

  • Atmosphere 7.9

  • Cleanliness 8.6

  • Facilities 7.9

Latest Reviews

  • 9.4


    19 Jan 2020
    I was skeptic at first because it was a quiet hostel and the walk from reception was further than I expected. But I was roomed with great people, so it made my stay really good. The hostel is really beautiful and spacious, and it’s also really close to everything! I would definitely stay again
    New Zealand, Female, 18-24
  • 9.4


    11 Jan 2020
    The most spacious hostel I’ve ever stayed in. Bunk beds feel like king singles!! Toilet smelt a little but there was just too much space to notice.
    Australia, Male, 18-24
  • 9.1


    06 Jan 2020
    I really like this place. This is a real New generation hostel... If you don't like doing everything by yourself (check-in and paying everything on-line), therefore this is not your place. I would come back!
    Colombia, Female, 31-40
  • 8.9


    29 Dec 2019
    A mostly good hostel, the staff were very friendly and welcoming, I received a free drink at check in. There was a bar downstairs and places to chill out on ground floor and the floor below that which I really value in staying at a hostel, you need somewhere to chill on a comfy chair! The room was ok, however the shower was hard to turn on and off and there were pipe noises which were really loud from next door and upstairs.
    Australia, Male, 31-40
  • 8.0


    10 Jan 2020
    Very clean hostel and staff are very friendly. Only complaint would be that its 4euro to leave your bag there, even for half a day. Just also be aware that they put a pending 20euro transaction on your card, plus they take the fee money before you stay as well. Currently still waiting for my 20euro to be refunded back to my card
    Australia, Female, 25-30
  • 7.7

    Very Good

    19 Jan 2020
    So to be fair our first stay at this hostel was quite great. The girl behind the front desk was really nice and we liked the hostel very much. Unfortunately I had forgotten my powerbank and we went back three days later to try and get it back. We wanted to stay another here because we really liked it. When we came in, there was another girl behind the front desk who was really unhelpful and actually quite rude. The hostel was full, but we didn't mind at this point and we went somewhere else.
    Netherlands, Male, 18-24
  • 7.7

    Very Good

    14 Jan 2020
    This is the nice hostel I have stayed but it is difficult to find at first and hostel rooms are very inside.
    India, Mixed Group, 18-24
  • 7.1

    Very Good

    04 Jan 2020
    The hostel is in an old church or seminary. The rooms are big and the beds are comfortable. The other guests were not friendly or courteous except for one. There is no microwave in the kitchen either. They need towel racks and hooks in the bathrooms and they do not provide soap for hand washing. The lockers in the rooms and the beds are awesome. The locker held my entire backpack and included a lock.
    USA, Female, 41+
  • 7.1

    Very Good

    03 Jan 2020
    The heater in our room (4 bed female) was only able to provide warmth for the top bunks as it was positioned from the ceiling. Atmosphere from the walk between reception and the actual living areas is rather creepy, especially at night, as the courtyard is not lit. The immediate surrounding areas outside our window and around the building seems rather run down, with a pile of rubble and other loose building parts. Other than that, a decently comfortable stay.
    Singapore, All Female Group, 18-24
  • 5.4


    30 Dec 2019
    They gave us room separately even though the booking was together. They asked money for everything. Even storing the bags in a casual room was being charged, no hostel does that.
    India, Female, 18-24
Read all reviews


  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Towels for hire