Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


New Generation Hostel Ognissanti

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

New Generation Hostel Ognissanti is located at the Convent Ognissanti.
In Florence, Santa Maria Novella area is a great choice for travelers interested in food, culture and art.
This is our guests' favorite part of Florence, according to independent reviews.
This area is also great for shopping, with popular brands nearby: Cartier, Gucci, Tiffany & Co, Hermès, Louis Vuitton.
It is surrounded by some of city's most popular restaurants and designer boutiques.

Are your looking for a boring hotel? We are much better. your basic rates include a fun place to be along with privacy and comforts: multi- bathroom clean dorms, dust and allergy proof total bed protection System,secure lockers with electric plugs, personal bed-side lights, air conditioning, free Wi Fi throughout, ensuite private bathroom, luggage left, common kitchen area, and no curfew.
You want us to make it easy for you … and we do!

Property Policy and Condition:
Check in time: 14:00 - 23:00
Check out time: 01:00 - 11:00

Price only room - Breakfast is not included

CITY TAX € 2,00 until December 31st and € 3,00 from January 1st, per person per night to be paid at Property (only by credit card).

Method of Payment:

Standard Rate:
The total amount for the balance due will be charged from the property 24hours before arrival, on the credit card used for the online reservation.
The balance due will be charged on the same card after your arrival.

Not Refundable Rate:
The amount for the balance due will be charged from the property at the moment of confirmation on the credit card used for the online booking

Cancellation Policy for standard rate: free cancellation till 24 hours before arrival - In case of cancellation or no-show 100% fees
Cancellation Policy for non-refundable rate: cancellation or no-show 100% fees

Credit Cards Accepted (VISA / MASTERCARD)

Payments by cash won't be accepted

A deposit of € 20 per person will be charged on the credit card used for the booking until the day of check-out if no damage will be found.

A Tourist Tax of € 3 per person per night to pay at the moment of arrival only by credit card

Luggage Storage at a surcharge : € 4 per item per person.(only by credit card)

Please show your printed voucher confirmation at the time of check in.

Guests under age of 18 yo will need to show written copy of Parent's permission View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 8.7

  • Location 8.9

  • Staff 8.3

  • Atmosphere 7.8

  • Cleanliness 8.4

  • Facilities 7.7

Latest Reviews

  • 9.7


    17 Feb 2020
    I can't stress how special this place is due to being located in a former monastery. The hostel is newly redecorated, spacious, safe, and clean. And one walks next to historic frescos when entering the hostel. Suggestions for minor improvements: better equipped kitchen with encourages interaction more, and improve the annoying check-in process at the tablet.
    Poland, Male, 25-30
  • 9.7


    06 Feb 2020
    The entrance to the hostel is part of Chiesa di Ognissanti! You literally need to go through the museum to enter! The room for 4 people had plenty of space for all of us to move freely. The bathroom was new and clean. I would recommend to add a kettle in the kitchen, because there is no way you can get hot drinking water for just a cup of tea or instant noodles, other than to boil the tap water in a huge pan.
    Russia, Female, 25-30
  • 9.7


    28 Jan 2020
    The people managing where nice and welcoming. The hostel is beautiful, big kitchen en place to eat. I was in a 8 persons dorm but it felt like your own small space (there are separations in the room) and there where even two bathrooms in the room. The location is just next to the water where you can enjoy a beautiful sunset, and from walking distance to the city center. Thank you for making my stay so pleasant!
    Belgium, Female, 18-24
  • 9.4


    23 Feb 2020
    Amazing hostel! Best I’ve ever been in. Was in a six person mixed but felt super safe and comfortable the entire time. Location is okay but Florence is super walkable so it wasn’t an issue at all. Highly recommend !
    USA, Female, 18-24
  • 8.6


    31 Jan 2020
    Pros -coolest hostel aesthetically -bunks were really nice & provided privacy -nice clean en-suite bathroom -hot shower & good pressure, 2nd toilet in hallway -huge lockers in room -huge kitchen includes 4 separate cook stove tops so multiple people can cook at once, fridge, toaster oven Cons -room was HOT, top bunk was twice as HOT!! -we left open a window for cool air & mosquitoes came in -kitchen missing basic necessities -cutting knifes, spatulas, no kettle/coffeepot -not enough seating
    USA, Female, 25-30
  • 8.3


    05 Feb 2020
    Nice and central building. Very poor kitchen facilities. NGH has the policy to refund the deposit *5-10* days after check-out, info that is nowhere on their published conditions.
    Chile, Male, 31-40
  • 8.0


    16 Feb 2020
    Quite unusual place since it's a convent turned into a youth hostel. I liked passing from the old corridors or sitting in the garden next to the kitchen. The rooms have such a high ceiling, if you get a top bed like me u feel like you live in a fortress - the only bad thing is top beds dont get a lot of space up there so if you have a big suitcase is impossible to have it next to you. Only thing missing is a social atmosphere, really not the easiest place to meet other people if solo travelling
    Greece, Female, 18-24
  • 6.9


    04 Feb 2020
    Big rooms with comfy beds. The upper bunk bed offered a lot of privacy. Nice bathroom as well but not really clean. There was a really loud construction right outside our room and they‘ve started working at 8 am. The kitchen missed a lot of necessary tools, so it was difficult to cook. The whole atmosphere is pretty silent and everybody is kinda reserved; maybe not the best option for solo travelers.
    Germany, Mixed Group, 18-24
  • 5.1


    16 Feb 2020
    There aren’t many staff working in the lounge accommodations front desk, the cafe, and bar so we did have to wait a significant time to check in. Five person room is spacious. However, there was hair all over our bathroom and on one of the beds my friend found a bug that highly resembled a small bed bug.There was an external event, a party/rave till 3am where the hostel cared more about the event guests than hostel. We felt the hostel did not meet its high 9.1 rating and was a slight let down.
    Canada, Female, 18-24
  • 2.0


    04 Feb 2020
    The worst hostel I have ever had the displeasure of TRYING to stay. I had a problem with the documentation at the time of check in, and the attendants were totally indifferent and unwilling to resolve, making me lose part of my day chasing the authorities to try to solve the problem, and after another hostel to be able to spend night. Finally, I was even CURSED (!!!!)by one of the attendants in Italian (who must have thought I wouldn't understand). I wouldn't even recommend it to my worst enemy!
    Brazil, Female, 18-24
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Towels for hire