Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

to confirm the reservation you need to pay 50% of the total price.
before a week on the arrival date. We'll charge another 50%. city tax you can pay on the arrival date.
If you need to cancel your reservation we'll keep deposit like penalty.
(you can cancel until 7 days before your arrival date)

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
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Property Description

New hostel Florence is a hostel divided in 4 different buildings all situated in the same street located 5min walk from the main train station of Santa Maria Novella.
We offer comfortable private rooms, with private bathrooms inside or outside.
To reach the hostel from the airport,take T2 VESPUCCI tramway line and get off at BELFIORE stop.Walk ahead in Via Guido Monaco and the second street on the left is via Iacopo Peri where the hostel is.

Our reception is not open 24hours. at 9:00 to 20:00
please chose your check in time when you book.if you need to change it please contact us.
If you need to check in after 20:00 or before 9:00 extra charge 10euro.
If not we'll cancel your reservation.It's 'No show' you need to pay the cost of the first night.

What we provide:
-Common areas: WI-fi, sofas,patio and a nice terrace with tables and garden swings, where you can also hang your clothes after washing them.
-City maps
-Luggage storage: free on the day of the check-in
2,50 per person per day after 2 p.m.of the check-out day
-Towels: not included in the room price (2euros)
- Wi-fi in the common areas and in most of the rooms, some of them have a weak signal
- Hairdryers available on request
.Washing machine,6euros each wash,soap provided
- Microwave. Please note that there is no oven or stoves, so you cannot properly cook.
-Some of the rooms come with *air conditioning (with extra charge) the others have at least a fan.*AC please ask before your book.

No Curfew, you can keep your key for the time of your stay at the property, but PLEASE REMEMBER to bring them back on the check out.
You can come from 9:00am, but the rooms are not ready until 2 p.m. In the meantime you can store your luggage in the luggage storage ( check in date It's free)
Check out time is 11 a.m.

Credit Card payment MINIMUM 50(without city tax)
To cancel or modify your booking it is possible with a full 24 hours notice before your arrival date. Late notice, late cancellation, or no show comes with a charge of the first night's full price.
Not refundable View House Rules

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Reviews & Ratings

  • Value For Money 5.0

  • Security 6.7

  • Location 7.7

  • Staff 6.7

  • Atmosphere 5.0

  • Cleanliness 5.7

  • Facilities 5.3

Latest Reviews

  • 9.7


    11 Apr 2022
    Really happy I found this place. Short walk from the station and only 20 min walk to the city center. The owner is a really chill guy. Great to talk with and very helpful. Definitely take the time to chat with him. Room was clean, spacious, and overlooked a courtyard. The only real problem was a lack of wifi in my room, but I managed to work in the lounge or on the terrace instead. All around a cool experience.
    USA, Male, 25-30
  • 9.7


    06 Sep 2021
    My stay at New Hostel Florence was very pleasant.The hostel is very well located (10mn walk from the centre) so you get to enjoy some peace after an exhausting day of visiting museums and other places downtown.The rooms were very clean and very tidy.The owner is a very laid-back guy with lots of stories to tell. If you're looking for privacy and calmness then it's your place!
    Canada, Male, 31-40
  • 8.9


    21 Feb 2020
    The location is fantastic, just a seven minute walk from the train station and less than 20 minutes from Ponte Vecchio and the Cathedral. Beds were quite comfy and the rooms had ample storage space. I would have liked the bathroom to have shampoo in addition to body wash. Common area is cozy and the staff is quite friendly! Ask about the quails ;)
    USA, Female, 18-24
  • 8.3


    09 Jun 2022
    Misleading. No AC.
    USA, Male, 18-24
  • 6.9


    12 Feb 2020
    Great staff - quite - spacious and central location. Good price and fine bed. The things that could be improved are the front door which cannot close - a thorough cleaning - maybe and upgrade of the furniture and a place to drop the key when leaving early.
    Denmark, Female, 41+
  • 6.6


    09 Jan 2020
    The hostel’s window didn’t close, the wifi was not working in the room and it was freezing cold. Although indicated that there were no kitchen facilities, basic supplements would be easy to install. The location is okay, although I do recommend staying in a hostel closer in the city.
    Netherlands, Female, 18-24
  • 6.0


    09 Sep 2021
    The hostel has no atmosphere. The wifi did not work in the room, according to the listing "some rooms have a weak signal", which apparently means you have to toss a coin a hope you have connection. On the checkout day I KINDLY asked the staff to please open the storage room for me because I was late for my train. The answer was that I would have to wait because there was someone in front of me and that "this is not how they do things in Europe". Whatever that means.
    Brazil, Male, 25-30
  • 5.7


    02 Jan 2020
    The hostel was fine: but the room I was in did not have lockers that could be locked; the overall impression I got (with repeated notices about failing to get out by check-out time would result in a charge to my credit card, and that luggage stored after leaving would be at my cost) was that this hostel was trying to get as much money out of people. That may not be entirely fair, but the atmosphere was disappointing. The staff were helpful giving directions and suggestions.
    Scotland, Male, 18-24
  • 4.0


    28 Dec 2019
    Air conditioner does not work, room is cold and not clean.
    Vietnam, Male, 31-40
  • 2.3


    22 Apr 2022
    Stayed there for a couple of nights and got infected by bed bugs!!!!! Wouldn’t recommend this place to anyone. It was extremely cold in the room and the wifi signal switched on and off. The location is 15 min walk from Duomo which is fine but the overall experience was affected by the bed bugs, so gross.
    Denmark, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire