Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

to confirm the reservation you need to pay 50% of the total price.
before a week on the arrival date. We'll charge another 50%. city tax you can pay on the arrival date.
If you need to cancel your reservation we'll keep deposit like penalty.
(you can cancel until 7 days before your arrival date)

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/23
Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

New hostel Florence is a hostel divided in 4 different buildings all situated in the same street located 5min walk from the main train station of Santa Maria Novella.
We offer comfortable rooms, with and without bathrooms inside. Some of the rooms come with air conditioning, the others have at least a fan.
To reach the hostel from the airport,take T2 VESPUCCI tramway line and get off at BELFIORE stop.Walk ahead in Via Guido Monaco and the second street on the left is via Iacopo Peri where the hostel is.

************important**********
Our reception is not open 24hours. at 9:00 to 22.00 ( from 27th Dic. to 10th Jan. 24hours open)
If you need to check in after 22.00 please contact us.
If not we'll cancel your reservation.It's 'No show' you need to pay the cost of the first night.

What we provide:
-Kitchen: microwave, kettle, fridge and plates. Please note that there is no oven or stoves, so you cannot properly cook.
-Common areas: WI-fi, sofas, tv, patio and a nice terrace with tables and garden swings, where you can also hang your clothes after washing them.
-City maps
-Free coffee and tea, but NO BREAKFAST.
-Luggage storage: free on the day of the check-in
2.50 per person per day after 2 p.m.of the check-out day
-Towels: not included in the room price (2euros)
- Wi-fi in the common areas and in most of the rooms, some of them have a weak signal
- Hairdryers available on request
.Washing machine,6euros each wash,soap provided

No Curfew, you can keep your key for the time of your stay at the property, but please remember to bring them back on the check out.
You can come from 9:00am, but the rooms are not ready until 2 p.m. In the meantime you can store your luggage in the luggage storage ( check in date It's free)
Check out time is 11 a.m.

Credit Card payment MINIMUM €50
To cancel or modify your booking it is possible with a full 24 hours notice before your arrival date. Late notice, late cancellation, or no show comes with a charge of the first night's full price.
Not refundable View House Rules

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Reviews & Ratings

  • Value For Money 6.6

  • Security 6.9

  • Location 8.0

  • Staff 7.2

  • Atmosphere 6.2

  • Cleanliness 6.6

  • Facilities 5.8


Latest Reviews

  • 10.0

    Superb

    02 Oct 2019
    One of the best hostels that I have stayed at. The staff is very accommodating, and super friendly! The location of the hostel is also a real perk its within walking distance of the main train station and the city center. I am a solo female traveler and saftey is always a priority for me, and the staff and location made this hostel my favorite hostel in all of Florence/Firenze 😁
    Canada, Female, 18-24
  • 8.9

    Fabulous

    21 Feb 2020
    The location is fantastic, just a seven minute walk from the train station and less than 20 minutes from Ponte Vecchio and the Cathedral. Beds were quite comfy and the rooms had ample storage space. I would have liked the bathroom to have shampoo in addition to body wash. Common area is cozy and the staff is quite friendly! Ask about the quails ;)
    USA, Female, 18-24
  • 7.7

    Very Good

    31 Oct 2019
    Walking distance to train station and easy walk to main attractions. Really sweet, peaceful place to stay, my bed looked out over a courtyard and was quiet and sunny. For the price I would have expected to have wifi reach all the rooms, the common rooms were also freezing cold so no one was using them.
    New Zealand, Female, 25-30
  • 6.9

    Good

    12 Feb 2020
    Great staff - quite - spacious and central location. Good price and fine bed. The things that could be improved are the front door which cannot close - a thorough cleaning - maybe and upgrade of the furniture and a place to drop the key when leaving early.
    Denmark, Female, 41+
  • 6.9

    Good

    03 Oct 2019
    Nice how close it is to the bus station, but a strangely set up hostel. Nice to have a balcony. Seemed like there were typically older males living in the rooms, so just know that before you choose to stay here.
    USA, Female, 18-24
  • 6.6

    Good

    09 Jan 2020
    The hostel’s window didn’t close, the wifi was not working in the room and it was freezing cold. Although indicated that there were no kitchen facilities, basic supplements would be easy to install. The location is okay, although I do recommend staying in a hostel closer in the city.
    Netherlands, Female, 18-24
  • 5.7

    Rating

    02 Jan 2020
    The hostel was fine: but the room I was in did not have lockers that could be locked; the overall impression I got (with repeated notices about failing to get out by check-out time would result in a charge to my credit card, and that luggage stored after leaving would be at my cost) was that this hostel was trying to get as much money out of people. That may not be entirely fair, but the atmosphere was disappointing. The staff were helpful giving directions and suggestions.
    Scotland, Male, 18-24
  • 5.7

    Rating

    11 Oct 2019
    Poorly received and treated as if I didn't e it's for my stay.
    USA, Female, 41+
  • 4.0

    Rating

    28 Dec 2019
    Air conditioner does not work, room is cold and not clean.
    Vietnam, Male, 31-40
  • 3.7

    Rating

    06 Oct 2019
    I was in a female dorm, room 22 staying in the bed closest to the window and I left here with 16 bed bug bites all the size of 20 cent pieces. The place was no where near as nice as in the photos and was very noisy due to heavy doors in stair wells closing at all tones, no carpet so everything echo’s and hearing the trains go past at most hours of the night. The female dorm was very expensive for not having an ensuite. Positive was it was a short walk to town and I met nice people in courtyard
    New Zealand, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines


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