Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/23
Book more than 7 days in advance for Free Cancellation.
7.0
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

New hostel Florence is a hostel divided in 4 different buildings all situated in the same street located 5min walk from the main train station of Santa Maria Novella.
We offer comfortable rooms, with and without bathrooms inside. Some of the rooms come with air conditioning, the others have at least a fan.
To reach the hostel from the airport,take T2 VESPUCCI tramway line and get off at BELFIORE stop.Walk ahead in Via Guido Monaco and the second street on the left is via Iacopo Peri where the hostel is.

************important**********
Our reception is not open 24hours. at 9:00 to 22.00 ( from 27th Dic. to 10th Jan. 24hours open)
If you need to check in after 22.00 please contact us.
If not we'll cancel your reservation.It's "No show" you need to pay the cost of the first night.

What we provide:
-Kitchen: microwave, kettle, fridge and plates. Please note that there is no oven or stoves, so you cannot properly cook.
-Common areas: WI-fi, sofas, tv, patio and a nice terrace with tables and garden swings, where you can also hang your clothes after washing them.
-City maps
-Free coffee and tea, but NO BREAKFAST.
-Luggage storage: free on the day of the check-in
2.50 per person per day after 2 p.m.of the check-out day
-Towels: not included in the room price (2euros)
- Wi-fi in the common areas and in most of the rooms, some of them have a weak signal
- Hairdryers available on request
.Washing machine,6euros each wash,soap provided

No Curfew, you can keep your key for the time of your stay at the property, but please remember to bring them back on the check out.
You can come from 9:00am, but the rooms are not ready until 2 p.m. In the meantime you can store your luggage in the luggage storage ( check in date It's free)
Check out time is 11 a.m.

Credit Card payment MINIMUM €50
It is not possible to cancel or to modify your booking on the arrival date.
Not refundable View House Rules

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Reviews & Ratings

  • Value For Money 7.1

  • Security 7.0

  • Location 7.9

  • Staff 7.6

  • Atmosphere 6.7

  • Cleanliness 7.0

  • Facilities 6.2


Latest Reviews

  • 10.0

    Superb

    09 Apr 2019
    I loved this place, workers were very helpful. Its just few mt away from main train station Santa María Novella, surrounded by shops. Very clean! I recommend this place!
    Argentina, Female, 31-40
  • 8.6

    Fabulous

    22 Apr 2019
    Very nice hostel with a good location. Make sure to bring cash because they do not accept credit card payments under $50 !
    USA, Male, 18-24
  • 6.6

    Good

    02 May 2019
    The hostel was good for one night. The room was okay but the WiFi didn’t work in the room.
    Egypt, Female, 18-24
  • 5.4

    Rating

    21 Apr 2019
    There was no facility to use kitchenette. The WiFi in Dorm Room No 8 was not receiving signal inside the Dorm Room.
    India, Male, 41+
  • 5.4

    Rating

    20 Apr 2019
    There was zero atmosphere in the hostel. The beds we were given were incredibly uncomfortable. The mattress needs replacing as it was more belonging to a deckchair than a bed which was a horrible metal bunkbed that screamed rather than squeaked with the slightest of movements. Beds were pre-made and we saw people sleeping in beds that had been slept in by other people the night before. If anything it was ok for 1 night but for 3 nights I'd choose somewhere else to stay. The staff were ok.
    England, Male, 25-30
  • 5.1

    Rating

    07 Apr 2019
    This hostel has absolutely no vibe. What makes us human and life memorable is human connectivity. There is no opportunity to connect here. This can be easily rectified with a positive atmosphere and helpful staff. And a breakfast. Front end staff were argumentative and uncooperative. Or just plain not at their shift which led to delays and missed connections. The kitchen in our part was filthy and had absolutely no equipment. Obviously never used. I’d find a different hostel if I were you.
    Canada, Female, 41+
  • 4.9

    Rating

    11 May 2019
    The WiFi very weak not able to down load routine e mail.com. The so called private room had an assigned private bathroom but it was down the hall not en-suite.not con isn't and it was not well maintained. The desk staff chose not to answer the question asked but spouted some palaver.
    England, Female, 41+
  • 4.9

    Rating

    13 Apr 2019
    Door to room I was staying in was so hard to open. I struggled myself and then everyone else who came back over the course of the night did as well and I had to get out of bed to let them in. Also, how does a hostel not have lockers!? When you don't have a room to yourself you need somewhere to store your valuables, this is why lockers are an absolute essential.
    England, Male, 25-30
  • 4.9

    Rating

    08 Apr 2019
    I really didn’t enjoy this hostel... the facilities were just dirty. The bathroom was dirty and didn’t even had a toilet paper dispenser. The paper was just sitting on the sink. And the room seemed like it hadn’t been cleaned in a long time and smelled bad. They have two buildings that are across the street from each other. I had to stay in the non-primary building which was irritating becauss it didn’t have a common area. Would not recommend.
    USA, Female, 18-24
  • 2.9

    Rating

    08 May 2019
    I was really disappointed with my stay at New Hostel. Not sure what it was but this hostel seemed to attract an older crowd that was not at all interested in doing things together. Every hostel I have experienced in the past attracted really fun adventurous people. I think if they were to plan night outs and events it would be easier to meet people. Sleeping here was awful. There is no carpet or curtains and everything echoed in the room. Also, the cleaner didn’t come because they lost the key.
    USA, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines

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