Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.2
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

We are a friendly property located 700m or alternatively 5min walk from the main train station of Santa Maria Novella.
We offer comfortable rooms, with and without bathroom inside. Some of the rooms come with air conditioning, the others have at least a fan

************important***********
in the winter season our reception is not 24hours. at 9:00 to 22.00 ( from 27th Dic. to 10th Jan. 24hours open)
If you need to check in after 22.00 please contact us.
If not we'll cancel your reservation.It's "No show" you need to pay the cost of the first night.

What we provide:
-Kitchen: microwave, cattle, fridge and plates. Please note that there is no oven or stoves, so you cannot properly cook.
-Common areas: WI-fi, sofas, tv, patio and a nice terrace with tables and garden swings, where you can also hang your clothes after washing them.
-City maps
-Free coffee and tea, but NO BREAKFAST.
-Luggage storage: free on the day of the check-in
2.50 per person per day after 2 p.m.of the check-out day
-Towels: not included in the room price (2euros)
- Wi-fi in the common areas and in most of the rooms, some of them have a weak signal
- Hairdryers available on request
.Washing machine,6euros each wash,soap provided

No Curfew, you can keep your key for the time of your stay at the property, but please remember to bring them back on the check out.
There is no proper check-in time, but the rooms are not ready until 2 p.m. In the meantime you can store your luggage in the luggage storage.
Check out time is 11 a.m.

IT IS NOT POSSIBLE TO CANCEL OR TO MODIFY YOUR BOOKING ON THE ARRIVAL DATE.
NOT REFUNDABLE

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Reviews & Ratings

  • Value For Money 7.2

  • Security 7.1

  • Location 8.0

  • Staff 7.6

  • Atmosphere 6.7

  • Cleanliness 7.4

  • Facilities 6.2


Latest Reviews

  • 9.7

    Superb

    07 Jan 2019
    The staff were really nice, a cleaner came every morning that I stayed, there were no complaints on my side. It was my first time staying in a hostel, I stayed for 5 days for Pitti Uomo, one of the world’s largest menswear events. I would stay there again, very good value for money. If I had to mention some bad things, the wifi was quite bad and I could barely use my own mobile data because it was very slow. Perhaps because of the walls. The electricity went off once in the morning.
    England, Male, 18-24
  • 5.1

    Rating

    18 Jan 2019
    Bad smell in room, dirty bed, lacked lockers
    USA, Male, 25-30
  • 4.6

    Rating

    09 Jan 2019
    No wifi in the room. My room was in another door, different than the main entrance of the Hostel, a little down the street. Anyone could enter from the street. The hostel needs reforms.
    Italy, Male, 18-24
  • 3.7

    Rating

    15 Jan 2019
    Smelt like cigarettes, Thought the whole hostel... A woman next to our room was robbed
    New Zealand, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Things to Note

Check in: you can come at any time, but please note that the rooms are not ready until 2 p.m. on your arrival date, you will be free to leave your luggage in the storage before that time
Check out: 11:00 AM
Credit/debit card: accepted
No show: We charge the first night of stay for each person written in the reservation
Cancellation/modification policy: at least 24h before the check-in date. after check in It's Not refundable the money
COMPULSORY CITY TAX, charged at the arrival. The amount to pay will be based on the number of days of stay in the city of Florence, in general 2EURO per person per night.

IT IS NOT POSSIBLE TO CANCEL OR TO MODIFY YOUR BOOKING ON THE ARRIVAL DATE.
NOT REFUNDABLE

************important***********
in the winter season our reception is not 24hours. at 9:00 to 22.00 ( from 27th Dic. to 10th Jan. 24hours open)
If you need to check in after 22.00 please contact us.
If not we'll cancel your reservation.It's "No show" you need to pay the cost of the first night.


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