Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Awesome Cleanliness
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Property Description

Meeting point in the Caribbean, in the heart of Cancun’s Hotel Zone, a place to meet people and share cultures and adventures. We have common areas, the kitchen and dining rooms to share food recipes and nice after table talks. Our Chicago bar is the perfect place for those who are looking for a beer or a glass of our finest wine. A “take one-leave one” library space to read and share books. Have an entertaining chess match or have fun with several board games with new friends or watch TV games and events. For your convenience you can also watch your favourite movie or series in our comfortable Netflix living area. American breakfast is served daily, extra-fee may be applied.

Nirvana is located on the lagoon side of the hotel zone. The closest beach is 18 minutes walking distance and there you can take the boat to cross to Isla Mujeres. The main commercial area is only 3 bus stops away, with four malls together, supermarket, convention centre, and two public beaches. At night there is a party zone with the most popular discos, night clubs and bars of Cancun. Downtown is 20 minutes driving, much the same for the Mayan museum of Cancun and La Isla shopping mall is 15 minutes driving or by bus.

We have nice and spacious shared dorms, female, male or mixed, or private twin rooms if you want more intimacy. Restrooms and showers are separated and spacious. All rooms have Wi-Fi access and air conditioning. Come and spend a wonderful time, collect nice memorable experiences to add to your adventures book and give us the pleasure to meet you and take part of them.

Nirvana Hostel Cancun policies and conditions:

Check-in time starts at 3 pm.
Check-out time is 11 am.
Please advise your arrival time.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Cancellation policy: 24 hours before arrival.

Taxes not included - Local occupancy tax 19%

Breakfast not included. Extra-cost: USD$ 6 per person per day.
American Breakfast served daily.


24-hour reception.

No curfew.

We do not accept customers younger than 12 years of age.

Non smoking rooms.

No pets are allowed at this property.

There is no capacity for extra beds in the room.

Children cannot be accommodated at this property. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 7.3

  • Location 6.0

  • Staff 4.7

  • Atmosphere 4.7

  • Cleanliness 7.3

  • Facilities 5.3

Latest Reviews

  • 9.7


    15 Feb 2019
    We stayed here for 4 nights and it was great! The place is beautiful and very clean. The staff are very helpful and nice! Lots of food options nearby. 30 min walk to the beach and clubs. Free shuttle to the beach and club if you dont want to walk. The rooms are clean and spacious, def worth the money! Strongly recommend this place!
    Canada, Female, 18-24
  • 9.7


    19 Sep 2018
    It wouldve been %100 better if it was a little bit closer to the Zona Hotelera. Its about 3 blocks away from the bus that takes you there. They have free rides every hour at the hostel though. They let you borrow bikes too. For free. And 2 convinience stores near by. AND they sell food:)
    Argentina, Male, 25-30
  • 9.1


    12 Feb 2018
    I had a great time at this hostel, and the location is awesome. A 5 minute walk will bring you to a bus stop where you can go everywhere in the Zona Hotelera for only 12 pesos. The art on the walls gave the hostel character that I absolutely loved. And do yourself a favor and get breakfast, absolutely delicious!
    USA, Mixed Group, 25-30
  • 8.9


    18 Mar 2019
    Nirvana is off the main strip of hotels away from the hoopla. It's quiet. Bed mattress was one of the thickest and best in all my hostel stays! We stayed in the 8 bed female dorm. We were the only ones there the first night, 1 additional the 2nd night. Lockers were good size, A/C worked well. The shower was strong. STRONG!!! The common room had a pool table and fitness machines. Its a short walk to the main street to catch the bus. next door is restaurant, grocery, Deli. Staff helpful. I like!
    USA, Female, 41+
  • 8.3


    10 Feb 2018
    They have a 24-hour staff that can check you in if you happen to arrive late like I did. They do serve breakfast for a price. There was an odd smell in the common area. Wow, this place actually has a small gym to help you keep your Cancun beach body :D. I stayed in the private rooms which had two twin beds and a dresser but nothing else, but there was plenty of space to work on my laptop in the lounge area.
    USA, Male, 41+
  • 7.7

    Very Good

    17 Feb 2018
    Great hostel for value and service. Terrible for location and terrible atmosphere if you are looking to party. Despite being near the hotel zone it's in the middle of nowhere without any food or party options near by. I had to walk 15 minutes to get to the bus station and catch a bus downtown to eat and find other hostels to party
    Bangladesh, Male, 25-30
  • 7.1

    Very Good

    07 Feb 2018
    In the middle between the center and the hotel zone, it's a isolated from both but not far from either. Can order breakfast, cost extra. My private two bed room was small, had no closet or hanger, but has a fan and air-condition. A shuttle can take you to the hotel zone except on mondays. Showers and WC are OK.
    France, Male, 41+
  • 6.3


    03 Mar 2018
    Hostel was kind of a disappointment... we booked a private but when we arrived they didn't have one. Staff was really nice when they were around. Basically no security at all, no keys given for lockers in the rooms to store our stuff either. Close enough to restaurants and bars which was nice. Cheap accommodation, so essentially what I expected for the low price.
    Canada, Female, 18-24
  • 5.1


    23 Feb 2018
    Absolutely ridiculous. We paid a security deposit for a key in the room and when it was time to be returned they said nothing was on file so we are out $20. Kid working the counter was on his first day and left all alone not knowing what he was doing. Give me my money back!
    USA, Female, 25-30
  • 4.6


    06 Jun 2019
    It is not a hostel, the hostel is currently under construction, i could stay in a hotel next door but i was all alone so it felt very very lonely. Do not know when the hostel will be finished but for now i do not recommend going there. Since it is NOT a hostel.
    Netherlands, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Pool Table
  • Wi-Fi