Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Nice Location
  • Helpful Staff
Read all reviews

Property Description

Nirvana Cancun Hotel Zone we are located at km 7.0 of the Hotel Zone in Pok-Ta-Pok, just 3 km (6 minutes by bus) from Coco Bongo, Mandala, The City and other interesting nightclubs that the hotel zone offers , restaurants with incredible views of the sea, souvenir shops and shopping centers.

The bus stop is located less than 10 minutes walk from the hotel.





Some of our rooms have views of the pool or the garden (Pok-Ta-Pok Golf Course). All rooms have a private bathroom.
We have free WiFi in all the facilities and T.V in the rooms and in the Lobby.

To one side of the lobby there are 2 service shops and 1 laundry.
The hotel also offers a car rental service and a tour desk and activities desk.
The reception is open 24 hours.

Hotel Nirvana Policy and Condition:

Cancellation policy: 24 hours before arrival. In case of late cancellation or No Show, the first night of your stay will be charged.

Entrance from 15.00 to 23.00
Check out before 11.00

Payment upon arrival in cash, credit and debit cards.
Taxes included
Breakfast not included

General:
24 hours reception.
No curfew
Guests must provide a phone number when booking
Over 18 years View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 5.5

  • Security 6.0

  • Location 6.0

  • Staff 6.8

  • Atmosphere 4.3

  • Cleanliness 5.8

  • Facilities 5.3


Latest Reviews

  • 6.9

    Good

    04 Jan 2022
    It's a nice area, but it's a little far from Main Street, especially if you're walking and carrying a luggage. If you have a car, it's a great location close to the lagoon in a quiet residential area. However, we found it difficult to get around because we were so far away from the main attractions. The air conditioner is quiet and brand new. The staff was extremely pleasant and helpful.
    Mexico, Female, 31-40
  • 6.6

    Good

    28 Mar 2022
    Pro: -Staff friendly and helpful -Rooms are big and fit your stuff, lockers with keys aswell -Facilities are nice Con: -No international traveler in dorms -Got booked into a 10 bed dorm instead of my paid 8 bed dorm -No AC -My roomies took linen and probably laid in my bed, were reckless but that’s not a con of the hostel I guess Wouldn’t recommend as international traveler, otherwise probably okay
    Germany, Male, 25-30
  • 4.9

    Rating

    24 Mar 2022
    Overall the room was clean but the maintenance was awful. Broken tap, no hot water rust everywhere stained sheets and stained towels plus no fridge. Beers were $66 pesos each, I can get 6 from a mall for $95. Even in hotels and restaurants it was cheaper that's surprising for a hostel.
    England, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Book Exchange
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Rooms 4 Refugees
  • Swimming Pool
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Restaurant
Entertainment
  • Games Room
  • Pool Table
  • Wi-Fi


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