Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 day before

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.9
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hostel Nochleg is located in Astana, 600 metres from Bayterek Monument. You may also see Nurzhol Boulevard and Ak Orda Presidential Palace which are also not far away.

We provide 4 rooms: 6 bed mixed room, 8 bed male room, 8 bed female room and 2 bed room for families. Rooms include a shared bathroom. For your comfort, you will find slippers and free toiletries. A flat-screen TV with satellite channels is provided. You will find a 24-hour front desk at the property. We organise a pick up from the Astana International Airport.

The location is in one of the safest areas of Astana. We can promise that our guests have a relaxed and comfortable stay with us. Here you can meet people from all over the world, make friends and share your travel stories with other travelers. Our rooms are clean and comfortable and we offer modern facilities, safe accommodation, hardworking staff, postal service.

Property Policy and Conditions:
1. Check in Time: from 12:00 noon
2. Check out Time: till 12:00 noon
3. Only cash is acceptable upon check in at the property.
4. At least 2 days advance notice for free cancellation. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 7.0

  • Staff 9.0

  • Atmosphere 9.0

  • Cleanliness 10.0

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    24 Nov 2017
    Excellent overall value, and my four person group stayed two nights with no problems even with not checking in until close to midnight. Location is excellent, and I love that you can purchase breakfast and dinner for 300 and 500 tenge each. Also several good restaurants and cafes nearby.
    USA, Mixed Group, 18-24
  • 10.0

    Superb

    29 Oct 2017
    Was great, thanks. Would come back :-)
    Germany, Male, 25-30
  • 10.0

    Superb

    20 Oct 2017
    Wonderful hostel !
    France, Male, 25-30
  • 9.1

    Superb

    17 Nov 2017
    If you speak Russian or Kazakh, this hostel will be very cosy for you. People are all very nice (both the family running the hostel and locals constantly living there). There are very nice paintings all over the place. Lots of space. I didn't like that shower cabins are connected on the bottom. Also both some of the staff and some of the inhabitants turn on the general light and talk after midnight in violation of the hostel rules. Notice: you can buy shampoo from the owners.
    Ukraine, Male, 31-40
  • 8.3

    Fabulous

    03 Nov 2017
    Not a super nice atmosphere, but awesome location
    Hungary, Male, 41+
  • 6.6

    Good

    11 Apr 2018
    Hostel is at good location! It's a little bit messy and it is necessary for all staff to speak at least basic English. Strange access to hostel. Value for the money.
    Croatia, Female, 31-40
  • 6.3

    Good

    16 May 2018
    No lockers. Very dark. It did have some traveller cred though.
    Australia, Male, 31-40
  • 5.7

    Rating

    29 Oct 2017
    During my stay people stole me my yogurt, beer and bread from the fridge. People that own hostel are living there and doing their own daily business around. It is quite odd. Only wife and daughter of the owner are speaking english and nobody else. They have big capacity and almost 90 percent of guests are local people that are working in Astana and not living there and they are awake till 2am and making noise all the time. I do not want to recommend this hostel.
    Croatia, Male, 31-40
  • 4.6

    Rating

    28 Apr 2018
    This is the worst hostel I've stayed in under Hostelworld. Within a few hours of checking in, the sheets were taken off my bed. The staff were not only unhelpful, but rude. When speaking to different staff members at the front desk, I had to ask that they stop playing video games to listen to my requests. At 8am the following morning, a staff member walked into my room without knocking, turned on the lights, and then settle 6 additional people into my room without speaking to me at all.
    USA, Female, 25-30
  • 4.0

    Rating

    20 Apr 2018
    Definetly not recommended place . 1) ıts not secured at all if you check the comments you see lots of people who has lost their belongings before because most of the people staying in hostel are local workers not tourists +you have to prepare your own bed I think its bullshit because this is not amsterdam they have lots of time for that +locals making noise and stare at you always +soap machine was not working +first It might look like friendly family owned place but its not!! Dont stay here
    Turkey, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Nightclub
  • PlayStation


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