Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Nomads Enigmatic Hotel & Restaurant Bar

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to Enigmatic Hotel & Restaurant-Bar, aside from offering beautifully-boho designed accommodation and a comfortable space to hang out, we are an authentic lodging, consistent with great guest experience, an ever-changing calendar of exciting diverse programming and unique experiences. Located in the heart of downtown Cancun, walking distance from convenience stores, authentic Mexican restaurants, shops and the principal bus station (ADO).

We are a medium sized hotel-hostel with a family kind of vibe, always up for throwing parties.. but also a chill hostel at the same time. We have the pool and bar open everyday and different activities during the night.

Be tuned about what's ON in our Restaurant Bar: Nomads Cocina & Barra.

Our guests can enjoy hanging out and having the best of times sunbathing in our pool, relaxing in a hammock or just chilling at our Restaurant-Bar, where great food and drink promotions all year round. If you are in the mood, our common areas invite you to socialize and meet awesome people from all over the world. Get lost in paradise by hopping in one of the town local buses for a 10 minute ride and visit the most amazing white sand Caribbean beaches.

Rates include free linen and towels, all accommodations are air conditioned and all the dorms have their own bathroom. There are also free individual lockers in the rooms; bring your own padlock or buy one at reception.

Nomads Enigmatic Hotel & Restaurant-Bar like to keep it social and fun by making you feel at home, we have Free Wi-Fi available in common areas and running smoothly throughout the entire building and free use of the guest kitchen, luggage storage, a book exchange and a lively hostel bar with DJ nights & Party nights!

We have a fun, diverse, crew; many of whom speak multiple languages and are travellers just like you. They are happy to help you plan trips and book tickets for onward travel and daily tours (Xcaret, Xplor, Xel-Ha, Chichen Itzá, Isla Mujeres and many others) and night life outings to the famous Cancun Party Zone with a VIP access to most of them (ask for more information at Front desk, we'll be more than happy to assist you!).

We hope to see you soon!!

Nomads Enigmatic Hotel & Restaurant Bar Terms & Conditions:

Cancellation & No Show policy: Changes or cancellations made 48 hours prior arrival: no penalty applies. Changes or cancellations made between 48 hours prior arrival and check in date or No-shows are subject to a hostel penalty equal to total nights stay of the total amount paid in the reservation.

Check in from 15:00 to 23:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards or debit card.

Taxes are not included:
16% Government tax, 3% Lodging tax, 1 USD Environmental fee per person per night, 1 USD Service fee per person per night

Breakfast not included.
All our private rooms have 1 double bed or 1 king size bed (depends on the category) not 2 beds.

24 hour Reception.
No curfew.
Non smoking (In case of smoking any cigarette, electronic cigarette or similar inside the room, we will charge a 50 USD penalty fee)
Age Restriction: We welcome guests from 18+ years old to the eternal young at heart!
We cannot always guarantee that groups will be in the same room, however we do try our best.
This property may pre-authorise your card before arrival. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.4

  • Staff 9.4

  • Atmosphere 8.9

  • Cleanliness 9.4

  • Facilities 9.1

Latest Reviews

  • 10.0


    25 Sep 2022
    Spain, Male, 31-40
  • 10.0


    10 Sep 2022
    Mexico, Female, 31-40
  • 10.0


    14 Aug 2022
    Excellent hotel, all-inclusive experience. All employees are very friendly. A good option to celebrate anything. Incredible places to take good shape photos. Good restaurant and good flavor and face-to-face. Spacious rooms and all with sea views.
    Mexico, Male, 25-30
  • 10.0


    07 Aug 2022
    The facilities of this hotel are widely enjoyed. The beach area is very quiet, always clean and serene. Excellent service from staff in all areas. Nothing more to say, just wish to return as soon as possible. Thank you
    Spain, Male, 31-40
  • 10.0


    06 Aug 2022
    Excellent from the man who greets you when you get out of the taxi!! Everything impeccable!! The spacious, comfortable room, very good down to the last detail. The breakfasts all exquisite!!!! Its first class restaurants!!! Congratulations to all who are part of this hotel, I chose it without knowing too much and I spent a spectacular day there! Applause also for the guys who serve on the beach!
    Spain, Female, 31-40
  • 10.0


    05 Aug 2022
    A delicious family stay to get to know this wonderful place that is Cancun! The attention of its staff is incredible, the rooms very comfortable, the pool and the water very pleasant, the food delicious. In short, it is worth staying, enjoy it.
    Spain, Male, 41+
  • 9.7


    30 Sep 2022
    Good hostel close to anything you need and want in Cancún. Super friendly staff and social atmosphere - they organise trips to the beach and parties. Very nice!
    Germany, Male, 31-40
  • 9.1


    30 Aug 2022
    Great welcoming place, friendly staff and nice pool! Didn’t go to the bar but it seemed pleasant. It is close to the center and the ADO bus stop which is very handy.
    Canada, Female, 25-30
  • 8.6


    06 Sep 2022
    I want to thank all the staff here for helping me while I was sick. It's scary being ill and alone in a foreign country. I really appreciate it.
    Canada, Female, 25-30
  • 7.1

    Very Good

    01 Sep 2022
    Boomer. Firstly, upon Check in, I was charged more than what my confirmation said and never got a clear explanation why, the person who helped my was unkind and showed a entitled attitude. No facilities/services explanation, no conversation was started during the walk to the room. And the worst, I could not sleep a second due to a intense party going on at the property. It eneded around 4am, a few minutes before I needed to get up. Got to my morning appointment super tired.
    Mexico, Mixed Group, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • Airport Transfers
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Wi-Fi