Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Nomads Enigmatic Hotel & Restaurant Bar

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Enigmatic Hotel & Restaurant-Bar, aside from offering beautifully-boho designed accommodation and a comfortable space to hang out, we are an authentic lodging, consistent with great guest experience, an ever-changing calendar of exciting diverse programming and unique experiences. Located in the heart of downtown Cancun, walking distance from convenience stores, authentic Mexican restaurants, shops and the principal bus station (ADO).

We are a medium sized hotel-hostel with a family kind of vibe, always up for throwing parties.. but also a chill hostel at the same time. We have the pool and bar open everyday and different activities during the night.

Be tuned about what's ON in our Restaurant Bar: Nomads Cocina & Barra.

Our guests can enjoy hanging out and having the best of times sunbathing in our pool, relaxing in a hammock or just chilling at our Restaurant-Bar, where great food and drink promotions all year round. If you are in the mood, our common areas invite you to socialize and meet awesome people from all over the world. Get lost in paradise by hopping in one of the town local buses for a 10 minute ride and visit the most amazing white sand Caribbean beaches.

Rates include free linen and towels, all accommodations are air conditioned and all the dorms have their own bathroom. There are also free individual lockers in the rooms; bring your own padlock or buy one at reception.

Nomads Enigmatic Hotel & Restaurant-Bar like to keep it social and fun by making you feel at home, we have Free Wi-Fi available in common areas and running smoothly throughout the entire building and free use of the guest kitchen, luggage storage, a book exchange and a lively hostel bar with DJ nights & Party nights!

We have a fun, diverse, crew; many of whom speak multiple languages and are travellers just like you. They are happy to help you plan trips and book tickets for onward travel and daily tours (Xcaret, Xplor, Xel-Ha, Chichen Itzá, Isla Mujeres and many others) and night life outings to the famous Cancun Party Zone with a VIP access to most of them (ask for more information at Front desk, we'll be more than happy to assist you!).

We hope to see you soon!!

Nomads Enigmatic Hotel & Restaurant Bar Terms & Conditions:

Cancellation & No Show policy: Changes or cancellations made 48 hours prior arrival: no penalty applies. Changes or cancellations made between 48 hours prior arrival and check in date or No-shows are subject to a hostel penalty equal to total nights stay of the total amount paid in the reservation.

Check in from 15:00 to 23:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards or debit card.

Taxes are not included:
16% Government tax, 3% Lodging tax, 1 USD Environmental fee per person per night, 1 USD Service fee per person per night

Breakfast not included.
All our private rooms have 1 double bed or 1 king size bed (depends on the category) not 2 beds.

24 hour Reception.
No curfew.
Non smoking (In case of smoking any cigarette, electronic cigarette or similar inside the room, we will charge a 50 USD penalty fee)
Age Restriction: We welcome guests from 18+ years old to the eternal young at heart!
We cannot always guarantee that groups will be in the same room, however we do try our best.
This property may pre-authorise your card before arrival. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.7

  • Security 9.0

  • Location 8.7

  • Staff 8.5

  • Atmosphere 7.7

  • Cleanliness 8.3

  • Facilities 8.1

Latest Reviews

  • 10.0


    25 Apr 2022
    It’s my second time there, I absolutely love everything. Such a great hostel.
    Italy, Female, 18-24
  • 10.0


    22 Feb 2022
    convenient location and simple accommodations, overall great experience!
    Vietnam, Couple, 31-40
  • 10.0


    14 Feb 2022
    Amazing hostel not to far from a bunch of restaurants and bars. Beautiful layout. Tattoo shop on site. Overall really sweet! Will definitely go back.
    Canada, Male, 31-40
  • 9.7


    27 Mar 2022
    İnstead of selling the padlock,you can give it with deposit and give it back when you receive the padlock.
    Turkey, Male, 31-40
  • 9.7


    27 Mar 2022
    Super nice and clean hostal with a serene atmosphere. I enjoyed my stay even though just for one night.
    Germany, Male, 41+
  • 9.4


    23 Feb 2022
    Just stopped in Cancun for a night before our flight out the next day. A solid spot to stay the night. Had an outdoor pool and access to their sister hostel's rooftop pool. Clean facilities, towels and sheets provided. A great fish taco shop right down the block. Pretty quiet location, very close to the ADO station. Covid tests available onsite for 500MX. Pretty loud at night, since there's a bar downstairs, and there was a comedy show the night we stayed. With earplugs we all slept soundly.
    USA, Mixed Group, 31-40
  • 8.0


    10 Feb 2022
    Nice hostel but some things could be improved. The shared kitchen and working space weren’t listed. I booked a mixed dorm and the lighting wasn’t so good. A small lamp above each bed would be handy. Some bathroom lights weren’t working and there was never any hand soap in the dispenser. There was a bar and DJ right next to my room playing super loud music each night. So unless you’re a deep sleeper like me, you won’t have a problem. Apart from that, the place was good.
    USA, Male, 41+
  • 6.9


    29 Mar 2022
    Definitely don’t stay in this place if you’re looking for a good night sleep before a bus or plane. I decided to pay a bit more for a private room so I could have a lil luxury before a 5 hour bus and DAMN did it fail. There was live music till 1am that basically felt like the women was performing in my room, toilets flushing. It wasSO loud. For me it was super overpriced and underwhelming (restaurant doesn’t open till 3pm) but I only (barely) slept there so can’t comment on it all.
    England, Female, 25-30
  • 5.4


    03 Mar 2022
    The lady checking me in at 1am was unhelpful and rude. The guy checking me out the next day (he's from Guadalajara) was a lot nicer. He helped me with organising my pre-departure test and answered all my questions. Such a contrast in the level of service between the check in and check out. The bathroom was really gross in my room though, please clean the bathrooms on a daily basis!
    England, Female, 25-30
  • 2.0


    22 Feb 2022
    Complete nightmare, 2 nights of utter hell! First night had music from bar blaring all night long and second night even worse with someone literally constantly screaming into a microphone all night! No sign of reception staff to check out, had to go searching all over hotel from them, almost missed my bus as a result, and staff member was so rude and actually gave out to me as I asked why he delayed so long to return my ID? Bedroom was filthy, greasy damp floor and mould all over the bathroom!
    Ireland, Male, 41+
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • Airport Transfers
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Wi-Fi