Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Up to 21 days prior to arrival - free of charge and the deposit will be refunded in full.
Up to 14 days prior to arrival - 50% of the stipulated fee.
Up to 7 days prior to arrival - 75% of the stipulated fee.
Less than 7 days prior to arrival - 100% of the stipulated fee.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


ONCE in Cape Town

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description


Once in Cape Town is a hostel for adventurous and young at heart travelers, where you can tailor make your own experience. We believe that when travelling, the four most important elements of that “Once in a lifetime” experience include: Great Location, a great vibe, Safety and Good value for money.

Once in Cape Town is located in Kloofstreet a vibrant area in Cape Town with lots of nice restaurants, sites and activities. Down the Street you'll find the popular Longstreet famous for its bars and clubs, there you can find a bar for every taste, so perfect to party all night long, but far enough from the noise of the city. Not in the mood to venture out? Fear not! Our relaxing back area with self-catering kitchen, outdoor fire-pit and meditation garden gives you space to work and chill. We have 3 in-house restaurants - the gourmet burger joint, Hudsons; a restaurant called The Yesterday that plays tunes throughout the week with one Caveat - only vinyl DJ's and cafe deli: Yours Truly - our in-house cafe. The deli transforms into a hip bar for day-time merriment, and is open until 11pm. Local Captonians love this place - perfect to meet local friends.

Reception and concierge are open 24 hours - book a surf lesson, a wine tasting trip, a visit to Cape Point, sky diving, shark cage diving and much more! Our staff love to travel and are city ambassadors who gladly answer all your questions and offer travel tips and advice. We invite you to join daily free activities like hiking Lions Head or watching the sunset at Signal Hill and make your stay unforgettable and meet new friends.

Every room is Ensuite with private bathroom (even dorms) so no awkward night meanders here! The dorm beds are custom-made extra length, with a safety locking box and charging space for your laptop etc. The private rooms offer hotel-like privacy along with DSTV.

Please note:
We have 24 hour reception. Normal Hostel Terms and conditions apply. please see on the booking confirmation that will be send to you. Please make suggestions when you are at ONCE in Cape Town

Check in: after 14:00 (early check-ins by arrangement)

Please Note: We require your CVC code in order to guarantee your booking. We will be in touch with you shortly after booking online.

Check out: 10:00 (Late Check-outs by arrangement)

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Payment upon arrival by:
-Credit or debit card
-Payment via a QR Code: Snapscan upon arrival
-Payment via a payment link (prior to arrival or on arrival)
-Bank EFT

Taxes included.
No curfew.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.3

  • Location 9.9

  • Staff 9.6

  • Atmosphere 9.5

  • Cleanliness 9.2

  • Facilities 9.5

Latest Reviews

  • 10.0


    30 Nov 2021
    Wonderful location, staff, and stay! The bars became very busy in the evening, making it difficult for those staying to get access, but with the location I understand that! There was very limited parking in the back, and we had to park on the street a few evenings. Not a big issue, but were looking forward to having a secure parking location for our rental while in town. For those from other countries, there is not AC in the rooms. Overall it was a wonderful experience.
    USA, Couple, 25-30
  • 10.0


    07 Sep 2021
    Was a wonderful location, so social. Plenty of travelers even during covid times. Was here for a night and drank beers with everyone for a day in Cape Town and now i will return!
    USA, Male, 25-30
  • 10.0


    09 Mar 2020
    Had a fantastic stay! The are is fantastic. It’s central enough to go anywhere but safe and quiet enough to be comfortable. The staff were very helpful, there’s an ATM in the lobby, and a full bar plus lots of balcony hang out space. I will stay here again when I come back to Cape
    Canada, Male, 31-40
  • 9.7


    28 Dec 2021
    Really enjoyed my stay at ONCE & I recommend it for anyone looking to stay here. Clean, comfortable beds and the location is perfect for young and party driven travelers. The only downside to this hostel is if you are traveling solo, it may be hard to find people to hang out with since the locals take over the bars and it’s hard to find hostel guests to mingle with. But besides that, you get your own bathroom in each room and the staff is awesome!
    USA, Male, 18-24
  • 9.7


    13 Nov 2021
    Nice bar and an exceptional staff.
    USA, Male, 25-30
  • 9.7


    15 Dec 2020
    Very much enjoyed it. Rooms excellent (clean, well maintained, sober, etc.), staff very helpful, free off-road parking and breakfast was a great plus. The bar at the bottom was really nice, it's open to the public and most of its clientele are black students, so it's very nice for meeting young people who live in the city but are also from many different regions of Southern Africa. One thing though: the breakfast served would often be slightly different to the one ordered, but never an issue! :)
    South Africa, Male, 25-30
  • 9.7


    12 Dec 2020
    One of the best hostels I've stayed in, solely because it's above one of the best bars in CT! I was travelling on my own so to be able to get home from a night out and have a drink in an awesome bar, and probably meet people, was perfect. Also I had a double private room and it was great - felt more like a hotel than a hostel room. Perfect view of table mountain from my window too.
    England, Male, 25-30
  • 9.4


    15 Nov 2021
    Definitely the best hostel in Cape Town. Was recommended by a friend & I’m happy I checked it out! Books up quickly so if you want to extend your stay it can be challenging but overall a great spot. 10/10 would recommend and I’ll be back!
    Canada, Female, 25-30
  • 9.1


    11 Feb 2021
    Was good. Slightly noisy in the room but otherwise fantastic vibe and facilities.
    South Africa, Male, 31-40
  • 8.3


    15 Feb 2020
    I accidentally booked into a room that had a really loud bar outside. If you like going to bed early I’d avoid this place. Also, there were lots of little cockroaches around our room. Lucky I’m not afraid of bugs!
    Australia, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games