Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Standard policies apply as stated below. Reductions up to 20% allowed without penalty 7 days or more in advance.
FOR REFUNDABLE BOOKINGS, 50% DEPOSIT REQUIRED AT THE TIME OF BOOKING.
FOR NON-REFUNDABLE BOOKINGS, 100% DEPOSIT REQUIRED AT THE TIME OF BOOKING.
IF DEPOSIT IS NOT RECEIVED, HOSTEL RESERVES THE RIGHT TO RESELL YOUR BEDS WITH NO OBLIGATION TO ACCOMMODATE YOU
Refundable if cancelled outside 7 days. Full amount is Non-refundable if cancelled within 7 days. One night ADDITIONAL penalty will be charged in case of no-show.
Your card may be preauthorized for total stay cost to protect against fraud and no-shows. Non-refundable bookings may be charged in full if payment isn't received within one week (24 hours for bookings within a week of arrival date). These charges may appear on your statement as "Pangea Phangan" or similar, our parent company.
WE ARE LOOKING FORWARD TO SEEING YOU IN HAAD RIN!! :)
Additional Terms and Conditions
50% deposit due within 48 hours of booking to confirm beds or rooms. Please contact us with details of the nature of your group and any special requests. We are a friendly and social hostel, and we hope that your group will join us!
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Home of THE PHOENIX - the only Karaoke Bar in Haad Rin!
We are part of the growing Backpacker Social Experience Group - a network of small businesses that treat travelers more like friends and families than customers and ATMs! Friendly, Comfortable, Clean, Good value, and Eco-Conscious - all our partners work hard to give you the more casual, social, fun & enjoyable experience for Full Moon Party & Haad Rin! If you need ANYTHING, let us know - we can help! We hope you'll join our huge pre-parties for Jungle Experience, Full Moon Party, & many more!
Property Terms & Policies:
1) PREPAYMENT REQUIRED:
- Nonrefundable bookings require full pre-payment.
- Refundable bookings require refundable 50% deposit.
- Payment instructions (Credit card, PayPal, Bank deposit and BitCoin) will be sent after booking.
- Payment must be received within 1 week of the date you booked online.
- For arrivals within a week, -payment due within 24 hours
- Unpaid bookings may be released for resale without compensation.
2) Check in from 14:00
3) Check out Before 11:00
4) Reception working hours: 10:30 – 20:00
If you will arrive at the hotel after 20:00, please let us know in advance.
5) Remaining Payment on Arrival: Cash and credit card
Credit card payment will have 5% surcharge.
6) Cancellation or amendment must be made 7 days in advance prior to arrival.
7) Breakfast is not included.
8) NO smoking in Room, but smoking on balconies permitted. View House Rules
- Free Internet Access
- Free WiFi
- Linen Included
- Air Conditioning
- Bicycle Parking
- Breakfast Not Included
- Common Room
- Hair Dryers For Hire
- Hot Showers
- Outdoor Terrace
- Safe Deposit Box
- Security Lockers
- Towels Not Included
- Washing Machine
- 24 Hour Security
- Airport Transfers
- Bicycle Hire
- Express check-in / out
- Fax Service
- Internet Access
- Laundry Facilities
- Luggage Storage
- Reception (limited hours)
- Shuttle Bus
- Tours/Travel Desk
- Towels for hire
- Board Games
Please enter the password for the account <% email %>