Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ok Hostel Madrid

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to our hostel in which every room has A/C. Everyday we host social events (dinner, beerpong, barcrawl...) that you will love. You must come and discover our great location, with an amazing service provided by an international award winning team that carefully thought the superb facilities for you.

We're located in the bohemian Barrio La Latina in the heart of Madrid's historical center and only a few steps away from metro line and major touristic attractions, such as Puerta del Sol, Plaza Mayor and the world renowned Museum Triangle.

Stay at this historical building, with an entirely new design and decoration.

Ok Hostel Madrid Policies and Conditions:

Check in from 15:00 to 23:00.
Check out before 12:00.

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Breakfast not included, there's a price of 5€ for it.

No curfew.
Non smoking.
We don’t accept American Express.
Please email or call us if you'll be arriving after midnight.
For groups, we'll always try our best to put you together in the same room, but keep in mind that's not always possible!
There is a mandatory 5 euros refundable key deposit. Towels are also available for 2 euros. View House Rules


Ok Hostel Madrid's in a beautiful historical building, plus has all the liveliness and modern facilities of the 21st century! With large common areas, an on-site bar (don't forget to ask for your free shot) and an outdoor terrace, there's a real community vibe going on here. To help you meet your fellow backpackers and feel at home, we host regular events, from walking tours and bar crawls to our famous communal dinners.


We're located in the bohemian part of town: Barrio de La Latina, in the heart of Madrid's historical centre. Getting around the city from the hostel is simple: grab a free city map, put your valuables in one of our lockers, and head out on foot. As for public transport, the nearest metro stop, La Latina on line 5, is a 2-minute stroll away. It's about 40 minutes on the metro from Madrid-Barajas airport to La Latina, and about 15 minutes from the main train station, Madrid Atocha. Reception's open 24 hours a day, so you can get in whenever you like.

Rooms and Dorms

Whatever you need from a room, we're here for you. Choose from mixed, female-only dorm, and private rooms of varying size. Each room comes with free Wi-Fi, linen and air con, along with nice en-suite bathrooms with high-pressured hot showers. The custom-made bunks have individual reading lights, plug sockets and luggage storage drawers, and you can get to all our rooms quickly using the elevator.

Extras and activities

When you've had a long day or night getting to know Madrid's best spots, make yourself at home in our lounge areas. Gamers should check out our games room – we've got a PlayStation, as well as table football and board games. More into the analogue world? Head straight to our book exchange or our kitchen, which has everything you need to make a hearty meal. Experiment with some Spanish dishes if you're feeling inspired and team your dinner with sangria or beer from the supermarket.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.4

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    29 Feb 2020
    For some reason, this hostel felt just like home. The guests and the staff were very friendly and welcoming. The activities and tours were also fun and eventful! Rooms were clean and the atmosphere felt very alive. There was no dull moments staying in this hostel! Definitely recommending to a friend and personally....coming back!
    USA, Male, 25-30
  • 10.0


    29 Feb 2020
    Everything was good.Thumbs up
    Malaysia, Male, 18-24
  • 10.0


    26 Feb 2020
    This is the best hostel I have ever stayed at! The staff is amazing and the rooms are very clean. Ok Hostel hosts lots of events to meet other people in the hostel. I recommend everyone to stay here!
    Canada, Female, 18-24
  • 10.0


    25 Feb 2020
    Thank you OK, everything was brilliant
    England, Male, 41+
  • 10.0


    25 Feb 2020
    this was my first time in Madrid and at ok hostel. they have an awesome staff and they actually put in an effort to make your stay as fun and comfortable as possible. The breakfast and dinner is also recommended. dinner gives you a good opportunity to meat fellow hostlers. anytime i am back in Madrid, this hostel will be my first choice. Gracias!
    India, Male, 31-40
  • 10.0


    24 Feb 2020
    Ive been to over 30 hostels around the world and can honestly say this is one of the best I’ve ever visited ! Its clean its cool the staff are amazing everynight they do €10 three course meal and open bar! €5 all you can eat breakfast! The location is amazing , they do walking tours of the city its really easy to socialise in this hostel its perfect for solo traveling , they also do a bar crawl every night which was cool! The staff are helpful and all speak really good english! Will 100% be back
    Scotland, Male, 25-30
  • 9.7


    28 Feb 2020
    Really enjoyed my time at the hostel. The bar and dinners created a great atmosphere in the evenings. Shout out to Marcos who took us on the pub crawl, his personality was great. A pool table downstairs is a nice bonus to have. The food at the dinners were exceptional and tasted amazing. Rooms were well kept and the bathrooms were nice. I used the laundry machine during my stay and they were useful to have. Good hostel all round!
    England, Male, 18-24
  • 9.4


    01 Mar 2020
    The Ok Hostel was great. I booked a 4 bed all female room and the first night there was no one in the room but me, and the second night it was just one other girl. This may be because it was off season (March). Hostel was very clean, although not very social (this maybe again because of the time of year). All in all a great value for money!
    Finland, Female, 18-24
  • 9.4


    26 Feb 2020
    I only stayed one night but the location is good, short walk to plaza mayor. Clean, good facilities, free tea and coffee. The dinner I went to was nice and good value. The luggage room system didn't seem so secure, as there was no need to prove who you were before getting the key, but that's the only niggle I had.
    England, Female, 25-30
  • 2.0


    24 Mar 2020
    Poor customer service and really bad at being responsive. I had to contact them three times to get an answer back.
    USA, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi


  • 2020

    10th, Best solo hostel

  • 2020

    6th, Worldwide Large Hostel

  • 2019

    6th, Worldwide Large Hostel

  • 2018

    5th, Worldwide Large Hostel

  • 2017

    1st, Most Popular Hostels Madrid

  • 2017

    2nd, Worldwide Large Hostel

View all Award Winners