Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ok Hostel Madrid

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to our hostel in which every room has A/C. Everyday we host social events (dinner, beerpong, barcrawl...) that you will love. You must come and discover our great location, with an amazing service provided by an international award winning team that carefully thought the superb facilities for you.

We're located in the bohemian Barrio La Latina in the heart of Madrid's historical center and only a few steps away from metro line and major touristic attractions, such as Puerta del Sol, Plaza Mayor and the world renowned Museum Triangle.

Stay at this historical building, with an entirely new design and decoration.

Ok Hostel Madrid Policies and Conditions:

Check in from 15:00 to 23:00.
Check out before 12:00.

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Breakfast not included, there's a price of 5€ for it.

No curfew.
Non smoking.
We don’t accept American Express.
Please email or call us if you'll be arriving after midnight.
For groups, we'll always try our best to put you together in the same room, but keep in mind that's not always possible!
There is a mandatory 5 euros refundable key deposit. Towels are also available for 2 euros. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.4

  • Cleanliness 9.7

  • Facilities 9.6

Latest Reviews

  • 10.0


    09 Oct 2019
    Such a welcoming greeting by the owner/ manager. Very helpful in every way. Very clean. Great breakfast and price. Definitely be back!
    USA, Female, 31-40
  • 10.0


    04 Oct 2019
    I loved everything about this hostel! The staff was great, the 6 person suit was awesome and included a bathroom. The luggage storage was very helpful and strangely enough the little shelf in the bed area was very helpful with storing you phone charger and other things while you slept.
    USA, Female, 25-30
  • 10.0


    02 Oct 2019
    Superb stay. This is my reference hostel in Madrid.
    Spain, Male, 25-30
  • 10.0


    01 Oct 2019
    It was my first time at a Hostel... It was awesome, the staff, the people there. I made a "night dinner club" with some great persons. Thanks a lot!
    Mexico, Male, 31-40
  • 10.0


    28 Sep 2019
    The Best Hostel Ever
    Mexico, Male, 25-30
  • 9.7


    26 Sep 2019
    I stayed here for one night on my own, and all the staff were really helpful and lovely. Met some cool people who were also staying at the hostel. The hostel itself is a 5 min walk from loads of cool places, and in a really good location 😊👍
    England, Female, 18-24
  • 9.7


    25 Sep 2019
    This hostel feels more like a hotel than a dorm, which for the price, equals a great experience. What always elevates a hostel from a hotel for me is community, and OK had a lot of activities that made it easy to plug in and meet people and get a feel for Madrid. Staff were professional and super helpful with recommendations. OK arranges free daily walking tours, they do 5€ breakfast and 10€ “family dinners.” En suite bathrooms, lockable storage & simple check in/out procedure. I recommend. 👍
    USA, Male, 25-30
  • 9.4


    04 Oct 2019
    Very clean, helpful staffs and great location. But a bit noisy at night.
    England, Female, 31-40
  • 9.4


    02 Oct 2019
    Very nice hostel with an extremely friendly staff. The location is great and every place can be walked to. The staff are all very helpful and a lot of fun as well! It was a perfect stay and I would love to come back. We did the pub crawl with the hostel guys, and it was an awesome deal and made a lot of fun by Bruno from the hostel desk. Also Erica from wolves tours, whom we took a free walking tour arranged by the hostel was great !
    India, Female, 31-40
  • 9.1


    30 Sep 2019
    Amazing value, and food place to meet travelers.
    USA, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • PlayStation


  • 2019

    6th, Worldwide Large Hostel

  • 2018

    5th, Worldwide Large Hostel

  • 2017

    1st, Most Popular Hostels Madrid

  • 2017

    2nd, Worldwide Large Hostel

View all Award Winners