Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ok Hostel Madrid

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to our hostel in which every room has A/C. Everyday we host social events (dinner, beerpong, barcrawl...) that you will love. You must come and discover our great location, with an amazing service provided by an international award winning team that carefully thought the superb facilities for you.

We're located in the bohemian Barrio La Latina in the heart of Madrid's historical center and only a few steps away from metro line and major touristic attractions, such as Puerta del Sol, Plaza Mayor and the world renowned Museum Triangle.

Stay at this historical building, with an entirely new design and decoration.

Ok Hostel Madrid Policies and Conditions:

Check in from 15:00 to 23:00.
Check out before 12:00.

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Breakfast not included, there's a price of 5€ for it.

No curfew.
Non smoking.
We don’t accept American Express.
Please email or call us if you'll be arriving after midnight.
For groups, we'll always try our best to put you together in the same room, but keep in mind that's not always possible!
There is a mandatory 5 euros refundable key deposit. Towels are also available for 2 euros. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.8

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    16 Apr 2019
    Amazing hostel! Times are sure changing because it didn’t feel like a typical hostel at all. More like a super chill, welcoming hotel. João and Gonzalo, the owners, are the most friendly and genuine people who ensure you’re enjoying your stay. Everyone in general for staff was super helpful. They supply umbrellas, towels, meals ($), and free maps and walking tours. The rooms were super modern and clean. Really can’t recommend the place enough!
    Canada, Female, 25-30
  • 10.0


    13 Apr 2019
    This hostel was great for meeting people! The common area on the main floor, as well as having a bar and family dinner were all great ways to socialize with fellow travellers. The rooms were clean and had comfortable beds and blankets! Location was great! Thankyou for the wonderful stay (:
    Canada, Female, 18-24
  • 10.0


    12 Apr 2019
    Amazing friendly staff, cheap unlimited breakfast and close to lots of sights. Walking tour with Kalen and Wolves Tours was also enjoyable. Ok even had a house doctor sent to me at midnight when I had an allergic reaction. Thank you for taking care of me Ok Hostel!
    USA, Female, 25-30
  • 10.0


    12 Apr 2019
    I could not recommend this hostel more! Great atmosphere, staff makes a solid but not overbearing effort to help you have fun in madrid and provide activities that help you socialize with other guests. Felt very comfortable, rooms and bathrooms were always clean, pretty great selection of breakfast foods and coffees for 5 euro every morning, definitely worth it. dinner was also well priced and tasted home-cooked. excellent!!
    USA, Female, 18-24
  • 10.0


    05 Apr 2019
    The staff is really great, nice, and happy. The location is perfect. We loved it. Thank you!
    Hungary, Female, 31-40
  • 10.0


    03 Apr 2019
    I really enjoyed my stay at this hostel very much. My only complaint was that they did not answer my email before making a specific request for my booking. The staff is amazing and are always hospitable and even greet you in a friendly manner when entering every time. The breakfast is nice and the dinners are amazing with great value while experiencing Spanish dishes for dinner. If you join dinner and do the night out you get a small discount. The bar is nice too with sangria and beer.
    Mexico, Male, 25-30
  • 9.7


    18 Apr 2019
    Staff was amazing. Enjoyed the dinners together. Really big portions and food was done well and healthy. Pub crawl was the best one I've done! Rooms are big and comfy beds. Would stay again
    USA, Female, 31-40
  • 9.7


    07 Apr 2019
    I used the hostel for just one night as I had been visiting friends in Madrid but didn't have anywhere to stay on my last night. I was already super tired so can't say if the hostel was v sociable but the people in my room were nice and the staff were really lovely. Clean, bright, welcoming atmosphere, and fantastic location in La Latina which is an amazing part of Madrid. I would definitely go back if I needed somewhere to stay there.
    England, Female, 31-40
  • 9.4


    07 Apr 2019
    Very great value for money. Right near the heart of the city and highly sociable with its free family breakfast, free family dinner and real friendly staff. Made my stay in Madrid feel like a second home. The only draw back was the ammount of school children staying at the hostel which made it a bit misleading (I had mistaken a school student as a traveller :S) and also a bit loud during breakfast and dinner. Thanks OK Hostel Madrid for the suburb accomodation.
    Australia, Male, 25-30
  • 8.3


    13 Apr 2019
    It was my first hostel experience so I booked a single room. The prices were quite high (maybe because I booked very last minute) and it felt more like a hotel due to that. I didn't get to interact with other guests. The hosts were amazing, the place is beautiful tho. If you are with your group of friends or don't mind the lack of interaction. It would be perfect, the location is just amazing and they offer electric scooters for rental (19€ full day or 3€/hour). Just try to book in advance.
    Djibouti, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • PlayStation


  • 2019

    6th, Worldwide Large Hostel

  • 2018

    5th, Worldwide Large Hostel

  • 2017

    2nd, Worldwide Large Hostel

  • 2017

    1st, Most Popular Hostels Madrid

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