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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/29

Ok Hostel Madrid

Calle de Juanelo, 24 , Madrid, Spain
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to our hostel in which every room has A/C. Everyday we host social events (dinner, beerpong, barcrawl...) that you will love. You must come and discover our great location, with an amazing service provided by an international award winning team that carefully thought the superb facilities for you.

We're located in the bohemian Barrio La Latina in the heart of Madrid's historical center and only a few steps away from metro line and major touristic attractions, such as Puerta del Sol, Plaza Mayor and the world renowned Museum Triangle.

Stay at this historical building, with an entirely new design and decoration.

Ok Hostel Madrid Policies and Conditions:

Check in from 15:00 to 23:00.
Check out before 12:00.

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Breakfast not included, there's a price of 5€ for it.

General:
No curfew.
Non smoking.
We don’t accept American Express.
Please email or call us if you'll be arriving after midnight.
For groups, we'll always try our best to put you together in the same room, but keep in mind that's not always possible!
There is a mandatory 5 euros refundable key deposit. Towels are also available for 2 euros.

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.6

  • Staff 9.7

  • Atmosphere 9.4

  • Cleanliness 9.7

  • Facilities 9.4


Latest Reviews

  • 10.0

    Superb

    13 Oct 2018
    Genial todo !! Fui con mi padre y a él le encantó !! Genial todo, también hubo tiempo para unas copas con los demás huéspedes y la pasamos muy bien, gracias !! Yo si que vuelvo
    Colombia, Male, 25-30
  • 10.0

    Superb

    11 Oct 2018
    Spent 2 nights here. Location and staff were amazing. Roodey you made our trip - thanks! Highly recommend staying here. Breakfast was an additional 3 euros with not much option but for the price cant complain
    England, Male, 25-30
  • 10.0

    Superb

    10 Oct 2018
    This hostel was fantastic! Perfect location and the staff were very friendly and helpful with everything. They offered a walking tour, which was very informative and great for meeting other people in the hostel. The area with the bar and where dinner and breakfast was served was great for hanging out and meeting others as well. The rooms were great - very spacious and clean. HUGE lockers for luggage. Highly recommend this hostel when staying in Madrid!!
    USA, Female, 18-24
  • 9.1

    Superb

    11 Oct 2018
    Great in terms of location, cleanliness, opportunities to mingle with other travellers, activities, facilities. Bed is so comfortable! One of the best hostels I have lived in so far. Just minor points: It would be great of they had curtains for each bed. I had dinner on 2 out of my 3 day stay at the hostel. Both times it was very salty and not worth 10 euros. Others did not like it either.
    India, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Games Room
  • PlayStation

Awards

  • 2018

    5th, Worldwide Large Hostel

  • 2017

    2nd, Worldwide Large Hostel

  • 2017

    1st, Most Popular Hostels Madrid

View all Award Winners

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

Ok Hostel Madrid Policies and Conditions:

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Check in from 15:00 to 23:00.
Check out before 12:00.

Taxes not included - touristic tax 0.72 EUR per person (over 16 years), per night until a maximum of 7 nights

General:
No curfew.
Non smoking.
We don’t accept American Express.
Please email or call us if you'll be arriving after midnight.
For groups, we'll always try our best to put you together in the same room, but keep in mind that's not always possible!
There is a mandatory 5 euros refundable key deposit. Towels are also available for 2 euros.


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