Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ok Hostel Madrid

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to our hostel in which every room has A/C. Everyday we host social events (dinner, beerpong, barcrawl...) that you will love. You must come and discover our great location, with an amazing service provided by an international award winning team that carefully thought the superb facilities for you.

We're located in the bohemian Barrio La Latina in the heart of Madrid's historical center and only a few steps away from metro line and major touristic attractions, such as Puerta del Sol, Plaza Mayor and the world renowned Museum Triangle.

Stay at this historical building, with an entirely new design and decoration.

Ok Hostel Madrid Policies and Conditions:

Check in from 15:00 to 23:00.
Check out before 12:00.

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Breakfast not included, there's a price of 5€ for it.

No curfew.
Non smoking.
We don’t accept American Express.
Please email or call us if you'll be arriving after midnight.
For groups, we'll always try our best to put you together in the same room, but keep in mind that's not always possible!
There is a mandatory 5 euros refundable key deposit. Towels are also available for 2 euros. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.4

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    12 Apr 2019
    I could not recommend this hostel more! Great atmosphere, staff makes a solid but not overbearing effort to help you have fun in madrid and provide activities that help you socialize with other guests. Felt very comfortable, rooms and bathrooms were always clean, pretty great selection of breakfast foods and coffees for 5 euro every morning, definitely worth it. dinner was also well priced and tasted home-cooked. excellent!!
    USA, Female, 18-24
  • 10.0


    12 Apr 2019
    Amazing friendly staff, cheap unlimited breakfast and close to lots of sights. Walking tour with Kalen and Wolves Tours was also enjoyable. Ok even had a house doctor sent to me at midnight when I had an allergic reaction. Thank you for taking care of me Ok Hostel!
    USA, Female, 25-30
  • 10.0


    05 Apr 2019
    The staff is really great, nice, and happy. The location is perfect. We loved it. Thank you!
    Hungary, Female, 31-40
  • 10.0


    03 Apr 2019
    I really enjoyed my stay at this hostel very much. My only complaint was that they did not answer my email before making a specific request for my booking. The staff is amazing and are always hospitable and even greet you in a friendly manner when entering every time. The breakfast is nice and the dinners are amazing with great value while experiencing Spanish dishes for dinner. If you join dinner and do the night out you get a small discount. The bar is nice too with sangria and beer.
    Mexico, Male, 25-30
  • 10.0


    02 Apr 2019
    LOVED IT!!!
    Australia, Female, 18-24
  • 10.0


    01 Apr 2019
    Really nice staff, comfortable social atmosphere and really great location, super clean and lively decoration. Totally recommend :-)
    USA, Female, 41+
  • 9.7


    07 Apr 2019
    I used the hostel for just one night as I had been visiting friends in Madrid but didn't have anywhere to stay on my last night. I was already super tired so can't say if the hostel was v sociable but the people in my room were nice and the staff were really lovely. Clean, bright, welcoming atmosphere, and fantastic location in La Latina which is an amazing part of Madrid. I would definitely go back if I needed somewhere to stay there.
    England, Female, 31-40
  • 9.4


    01 Apr 2019
    A modernized hostel experience, great atmosphere for a backpacking trip. Would not recommend if I were older, because most of the patrons are in high school/university, but it made for a great spring break! We stayed in a female-only dorm, and especially loved having the bathroom in our room. We didn't love the automatic lights that turned on every time you go near the sink or door, but overall it was a great experience!
    USA, Female, 18-24
  • 9.1


    03 Apr 2019
    Large hostel with great vibes, good energetic friendly staff, lovely kitchen and sitting area. I stayed at a four bed dorm. Room was good size. Beds were clean with large storage underneath, overhead light and drawer for small items. There’s an armchair and table with another chair. Would like a long mirror, instead of small one. Unfortunately the room was very cold despite upping the heat- entire night was freezing with no change. Please work on the heating in the future.
    USA, Female, 25-30
  • 8.9


    30 Mar 2019
    The hostel has an amazing location and offers different activities. The city tour with Kalem was great. The only thing I did not like was the bathroom. The ceiling was mouldy and the walls were constantly damp so the bathroom was humid and seemed not very clean although it was. It's just that it was so small and no window.
    Ireland, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • PlayStation


  • 2019

    6th, Worldwide Large Hostel

  • 2018

    5th, Worldwide Large Hostel

  • 2017

    2nd, Worldwide Large Hostel

  • 2017

    1st, Most Popular Hostels Madrid

View all Award Winners