Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to our hostel in which every room has A/C. Everyday we host social events (dinner, beerpong, barcrawl...) that you will love. You must come and discover our great location, with an amazing service provided by an international award winning team that carefully thought the superb facilities for you.

We're located in the bohemian Barrio La Latina in the heart of Madrid's historical center and only a few steps away from metro line and major touristic attractions, such as Puerta del Sol, Plaza Mayor and the world renowned Museum Triangle.

Stay at this historical building, with an entirely new design and decoration.

Ok Hostel Madrid Policies and Conditions:

Check in from 15:00 to 23:00.
Check out before 12:00.

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Breakfast not included, there's a price of 5€ for it.

No curfew.
Non smoking.
We don’t accept American Express.
Please email or call us if you'll be arriving after midnight.
For groups, we'll always try our best to put you together in the same room, but keep in mind that's not always possible!
There is a mandatory 5 euros refundable key deposit. Towels are also available for 2 euros. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 9.5

  • Facilities 9.3

Latest Reviews

  • 10.0


    20 Nov 2021
    Great location, great atmosphere and what an amazing breakfast for only 5 euro. Highly recommended.
    USA, Mixed Group, 25-30
  • 9.7


    25 Nov 2021
    I enjoyed the time spent in OK hostel and would definitely come back. The staff is friendly and they offer a lot of events (dinner gatherings, nightclubs, and city tours) which is perfect for solo travelers. The only downside I'll say is the lack of control of the travelers. The girl who slept next to my bed was super sick, either got a cold or covid as she has been coughing the whole night. Since it's covid time, they should have refused travelers who are obviously not in good status.
    USA, Female, 31-40
  • 9.7


    25 Nov 2021
    I stayed for 6 nights. Went with no expectations so I had a great experience. I definitely recommend staying here if you're coming to Madrid. The location was everything and the staff was beyond nice and helpful. Many places to go nearby to eat, to visit and to party if you want to.
    Argentina, Female, 25-30
  • 9.7


    17 Nov 2021
    I have stayed for 1 night only but would book it again.
    Serbia, Female, 41+
  • 9.4


    28 Nov 2021
    Really enjoyed my time at Ok Hostel :) The beds were really nice and the location was very central to everything you'd want to see, along with the services (like laundry) being a really nice and appreciated addition. Would visit again for sure!
    USA, Female, 18-24
  • 9.4


    26 Nov 2021
    Great hostel! Pods are great and rooms are fully equipped. Staff is great as is the pub crawl they plan
    USA, Female, 18-24
  • 9.4


    18 Nov 2021
    I would highly recommend ok hostel Madrid for anyone visiting. The location is really great - interesting neighbourhood and really easy to walk to anything you want to see. The hostel is very very clean - bedrooms are cleaned twice a day. The staff were very friendly and had great recommendations on things to do. The breakfast was really good and great value for money. I would really recommend the walking tour from the hostel each morning with wolves tours. Our tour guide Erika was fantastic!
    Wales, Couple, 41+
  • 8.9


    12 Nov 2021
    Our stay at OK Hostel Madrid was great! check in was really fast and easy even at midnight. We had a Private 6 bed room and the room was clean, good storage facilities and bathroom was clean. The shower was amazing! Location was great, very close the public transport and amazing food places and bars. The staff we very friendly, always eager to help and very resourceful Overall it was great value for money and would definitely recommend!
    Australia, Female, 25-30
  • 7.4

    Very Good

    13 Nov 2021
    Very nice place overall. The atmosphere though was like a hotel rather than like a hostel. The only thing I didn't like was that there was no free breakfast (which I've never seen in any other hostel) and you had to pay 5€ for an unlimited buffet, which is good if you're hungry but what if want just milk and cereals?
    Italy, Male, 25-30
  • 6.3


    05 Nov 2021
    This hostel is not great if you are looking for a fun, hostel community atmosphere. It's a really big hostel and there were mostly families and much older couples staying there, and there is no great central space to hang out or meet people, which is a shame. The bar crawl is a rip off for the price they charge and the staff were not only unfriendly but rude and a little standoffish each time I talked to them. Also there was black mold on the ceiling of the shower!!
    USA, Female, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi


  • 2020

    10th, Best solo hostel

  • 2020

    6th, Worldwide Large Hostel

  • 2019

    6th, Worldwide Large Hostel

  • 2018

    5th, Worldwide Large Hostel

  • 2017

    1st, Most Popular Hostels Madrid

  • 2017

    2nd, Worldwide Large Hostel

View all Award Winners