Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to our hostel in which every room has A/C. Everyday we host social events (dinner, beerpong, barcrawl...) that you will love. You must come and discover our great location, with an amazing service provided by an international award winning team that carefully thought the superb facilities for you.

We're located in the bohemian Barrio La Latina in the heart of Madrid's historical center and only a few steps away from metro line and major touristic attractions, such as Puerta del Sol, Plaza Mayor and the world renowned Museum Triangle.

Stay at this historical building, with an entirely new design and decoration.

Ok Hostel Madrid Policies and Conditions:

Check in from 15:00 to 23:00.
Check out before 12:00.

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Breakfast not included, there's a price of 5€ for it.

No curfew.
Non smoking.
We don’t accept American Express.
Please email or call us if you'll be arriving after midnight.
For groups, we'll always try our best to put you together in the same room, but keep in mind that's not always possible!
There is a mandatory 5 euros refundable key deposit. Towels are also available for 2 euros. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 9.5

  • Facilities 9.3

Latest Reviews

  • 10.0


    22 Jan 2022
    Excellent hostel. It has everything you might need! 10/10
    Argentina, Female, 25-30
  • 10.0


    21 Jan 2022
    Excellent hostel in the centre of Madrid. All staff were so helpful and friendly.
    England, Female, 41+
  • 9.7


    18 Jan 2022
    Great hostel, the staff are very helpful and friendly. Perfect location, in central Madrid with access easy to metro and notable locations. Rooms are cleaned twice a day and overall great stay. I ended up alone in my room until my last night, which I loved and if I wanted to meet more people I could have easily joined the free walking tours or paid pub crawls. Would very much recommend!
    USA, Male, 18-24
  • 9.7


    16 Jan 2022
    I have been traveling for many years and this has been one of the best hostels I have ever stayed in 80 countries. Very, very friendly staff, all the facilities you need, and also very detail oriented. Location is good. You can def see when someone knows the needs of a traveler and invest on an amazing hostel.
    Costa Rica, Female, 31-40
  • 9.7


    11 Jan 2022
    I really enjoyed my time with Ok Hostel. The staff were very welcoming, explaining to me what was available and making recommendations. The walking tour was excellent and I'd highly recommend it. The breakfast buffet was good value for the price.
    USA, Male, 25-30
  • 9.7


    23 Dec 2021
    Great hostel, friendly & helpful staff. Fancy/professional kitchen available to use. They clean the rooms twice a day, which is a bit much. Ventilation in the bathroom isn't that good.
    Canada, Female, 25-30
  • 9.4


    04 Jan 2022
    VERY GOOD HOSTEL OVERALL. Very clean rooms, simple but works. Bathroom inside the dorm makes it much easier. The staff were very friendly. The only "but" I would say is that they were not too sure on reccomendations (places to eat, etc). If you are staying in Madrid OK Hostel is a great bang for your buck, you will no be dissapointed.
    Chile, Male, 18-24
  • 9.4


    20 Dec 2021
    Overall, great experience. I extended my stay more than once. Very helpful and friendly staff. Liked that they offered dinner each night. Good location. Easy walking distance around. Excellent buffet breakfast! Clean facilities. Cleaned the bathroom twice a day. Curtains and light for privacy with each bed. Only recommendation: a light for the whole room. There were only ones for each of the beds and the bathroom, not an overall light.
    USA, Female, 25-30
  • 8.3


    13 Jan 2022
    It was set up like a dormitory but it was pretty nice overall and met some dope people while there
    USA, All Male Group, 25-30
  • 7.1

    Very Good

    22 Dec 2021
    The location was good since it was centrally located and I also felt safe in the area. However, I was frustrated by the layout of the room. A motion-detected light went off every time someone entered the room or went to the bathroom. This would be okay if they provided curtains for everyone but the people on the top bunks did not get curtains so throughout the night I had a light flashing into my bunk. The bathroom was a bit dirty and staff were not always helpful.
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi


  • 2020

    10th, Best solo hostel

  • 2020

    6th, Worldwide Large Hostel

  • 2019

    6th, Worldwide Large Hostel

  • 2018

    5th, Worldwide Large Hostel

  • 2017

    1st, Most Popular Hostels Madrid

  • 2017

    2nd, Worldwide Large Hostel

View all Award Winners