Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to our hostel in which every room has A/C. Everyday we host social events (dinner, beerpong, barcrawl...) that you will love. You must come and discover our great location, with an amazing service provided by an international award winning team that carefully thought the superb facilities for you.

We're located in the bohemian Barrio La Latina in the heart of Madrid's historical center and only a few steps away from metro line and major touristic attractions, such as Puerta del Sol, Plaza Mayor and the world renowned Museum Triangle.

Stay at this historical building, with an entirely new design and decoration.

Ok Hostel Madrid Policies and Conditions:

Check in from 15:00 to 23:00.
Check out before 12:00.

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Breakfast not included, there's a price of 5€ for it.

No curfew.
Non smoking.
We don’t accept American Express.
Please email or call us if you'll be arriving after midnight.
For groups, we'll always try our best to put you together in the same room, but keep in mind that's not always possible!
There is a mandatory 5 euros refundable key deposit. Towels are also available for 2 euros. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.8

  • Staff 9.8

  • Atmosphere 9.4

  • Cleanliness 9.7

  • Facilities 9.4

Latest Reviews

  • 10.0


    15 Sep 2021
    Perfectly located, welcoming and sweet staff, top facilities and great value for money. Definitely recommended for your stay in Madrid!
    Italy, Male, 25-30
  • 10.0


    12 Sep 2021
    Clean, friendly and good atmosphere. You could feel the people adore working there, they were so kind and real.
    Germany, Male, 18-24
  • 10.0


    11 Sep 2021
    I had an absolutely incredible stay! I stayed at OK Hostel for a week, and in my time I was consistently delighted with the incredible staff, clean common/living areas, and ideal location. Everyone at the front desk was super friendly, and I would recommend taking advantage of the breakfast buffet, I found it to be delicious! I also highly recommend taking the walking tour, both because it is an incredible experience in of itself, and it’s also an amazing opportunity to meet other solo travelers
    USA, Male, 18-24
  • 10.0


    11 Sep 2021
    Perfect hostel, incredible staff, clean and run very efficiently. I've stayed in a number of hostels before and I'd easily stay in this one again - in fact, I did stay here again at the end of my week in Spain. Highly recommend it - you won't be disappointed. Thanks for everything, OK Hostel Madrid! Hope to see you again very soon.
    USA, Male, 25-30
  • 10.0


    11 Sep 2021
    Great! Nothing more to add rather than super clean super comfy super lovely staff. Loved it!
    Albania, Female, 18-24
  • 10.0


    10 Sep 2021
    For the next time, when I’ll be back in madrid, I’ll definitely come back here. The staff, the location, the whole vibe in there - it was great!! Thank you xx
    Switzerland, Female, 18-24
  • 10.0


    03 Sep 2021
    I loved staying at this hostel. It was my first time at a Hostel and wasn't sure what to expect but was pleasantly surprised. I had a private room but the shared common area downstairs was a great place to meet people. Gonzalo checked me in and took time to patiently walk me through the map and give recommendations. I did the free walking tour with Erika which was great and also was a good way to meet other people at the hostel. All in all, a great stay and would recommend for Madrid.
    USA, Female, 31-40
  • 9.7


    06 Sep 2021
    Position is really good! My room was very clean and the staff war really helpful! Really recommended
    Switzerland, Female, 18-24
  • 9.4


    17 Sep 2021
    OK Hostel is more than OK. It's GREAT! Clean, comfortable, good beds, great location and super friendly staff. It's only a bit noisy at night, the neighborhood and sometimes guests are very loud. But that's normal. I really recommend staying here!
    France, Female, 31-40
  • 9.4


    09 Sep 2021
    LOVE YOU GUYS ! Cannot wait to come back in Madrid and pass by the hostel. I have met amazing people in such a short time.. Love it all !
    France, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi


  • 2020

    10th, Best solo hostel

  • 2020

    6th, Worldwide Large Hostel

  • 2019

    6th, Worldwide Large Hostel

  • 2018

    5th, Worldwide Large Hostel

  • 2017

    1st, Most Popular Hostels Madrid

  • 2017

    2nd, Worldwide Large Hostel

View all Award Winners