Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Info:

We have two properties available, both in the Old Quarter of Hanoi.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Old Quarter H&H Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Old Quarter H&H Hostel is a good choice for you. Our rooms are all air conditioned with free wifi throughout the hostel. Our beds all have privacy curtains, reading lights, charging outlets, and the beds are all oversized 6 1/2 ft beds with comfy mattresses!! We also have oversized lockers for the serious travelers!

Our front desk are experienced and certified travel agents and tour guides who can arrange anything from your airport shuttle to making memories in Sa Pa, Ha Long Bay, or anything else Vietnam has to offer!

Stay with us! Travel with us!

**Things to note & policies**
Call us when after booking to start your planning!
Free Cancellation: 3 days before the arrival.
Check in from 14:00 PM
Check out before 12:00 PM
Payment on arrival:cash
Breakfast included
No curfew
No smoking in room, but smoking out front allowed
No age restriction
Reception working period/time:24/7 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.7

  • Location 9.8

  • Staff 9.9

  • Atmosphere 9.3

  • Cleanliness 9.3

  • Facilities 9.5

Latest Reviews

  • 10.0


    08 Aug 2019
    This is the most helpful hostel I have ever stayed at in all my time traveling. They have gone above and beyond and made all my plans into a reality. I am so thankful for everything they have done. I hope to come back to the hostel one day!
    England, Couple, 18-24
  • 10.0


    31 Jul 2019
    Fantastic place to stay! Walking distance to absolutely everywhere. The staff cannot do enough for you, whether it is transfers to Ha Long Bay cruises; taxi’s, food recommendations; or simply just tea & coffee & a chat. We stayed in a private room and it had everything we needed. Breakfast in the morning was lovely also, always a nice touch
    Ireland, Couple, 25-30
  • 10.0


    31 Jul 2019
    Such a great hostel! The staff were so helpful and friendly. The rooms are pristine. The beds have curtains. The receptionist made us tea and coffee for free at any time during the day. Free motorbike parking too! Would absolutely recommend
    Ireland, All Male Group, 18-24
  • 10.0


    25 Jul 2019
    I stayed in two hostels in Hanoi and this was the best one. The staff are very friendly and accommodating. For such a great price and clean rooms, you can't go wrong with this hostel!
    USA, Female, 25-30
  • 10.0


    19 Jul 2019
    We did not end up staying at H&H due to an overbooking, but they were very accommodating with the mistake and offered us a room at the same rate at their sister location a few blocks away. They made the transition smoother by ordering and covering a taxi for us and even gave us iced green tea to cool down while we waited.
    USA, Couple, 25-30
  • 9.7


    13 Aug 2019
    everything was great! the location is amazing - you can walk literally anywhere. the staff will do anything they can for you and they're overall lovely people. the breakfast is really good! really recommend staying here.
    Portugal, All Female Group, 18-24
  • 9.7


    11 Aug 2019
    Awesome management willing to go above and beyond and the hostel is close to everything! I would definitely go back, no question! Only downside is one bathroom per room and small narrow steps going up to your room but that wasn't a real issue for me. Overall, amazing place to stay on a backpacking trip.
    USA, Male, 31-40
  • 9.1


    15 Jul 2019
    Really great value for money!! We got a private double room and it felt like a nice hotel. The room was nicely decorated and we had a window looking out to the street, along with a private bathroom. The lobby area was small and not super social, but saw some people hanging out. Breakfast was really great considering the cost (eggs, toast, yogurt, watermelon, and iced tea/coffee)
    USA, Female, 18-24
  • 7.7

    Very Good

    07 Aug 2019
    Nice hostel just outside of the old quarter! Price is good, clean, friendly staff. The 6 bed dorms are absolutely tiny and cramped, I wouldn’t recommend, but the 8 bed dorm is much nicer. Nice breakfast included too!
    Canada, Female, 18-24
  • 6.0


    16 Aug 2019
    The staff is very lovely, the hostel, sadly, not so much. You can sleep there, but really nothing more. Wouldn't stay there for longer.
    Germany, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Microwave
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi