Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Info:

We have two properties available, both in the Old Quarter of Hanoi.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Old Quarter H&H Hostel

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Old Quarter H&H Hostel is a good choice for you. Our rooms are all air conditioned with free wifi throughout the hostel. Our beds all have privacy curtains, reading lights, charging outlets, and the beds are all oversized 6 1/2 ft beds with comfy mattresses!! We also have oversized lockers for the serious travelers!

Our front desk are experienced and certified travel agents and tour guides who can arrange anything from your airport shuttle to making memories in Sa Pa, Ha Long Bay, or anything else Vietnam has to offer!

Stay with us! Travel with us!

**Things to note & policies**
What'sApp us after booking to start your tour planning!
Free Cancellation: 3 days before the arrival.
CVV Requirement: For any nonrefundable booking, please send your CVV code with your booking reference to us. Full balance needs to be charged before arrival. By completing the payment, your booking will be guaranteed.
Check in from 14:00 PM
Check out before 12:00 PM
Payment on arrival:cash
Tax included
Breakfastnot included
No curfew
No smoking in room, but have smoking area
No age restriction
Reception working period/time:24/7 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.4

  • Location 9.7

  • Staff 9.6

  • Atmosphere 8.6

  • Cleanliness 8.2

  • Facilities 8.6

Latest Reviews

  • 10.0


    07 Dec 2019
    Wonderful staff, very helpful and friendly. Made my stay much more enjoyable.
    Israel, Male, 31-40
  • 10.0


    25 Nov 2019
    The location is amazing and also the people that work there, always helping and know English well.
    Israel, Male, 18-24
  • 10.0


    20 Nov 2019
    My experience? I wish I could stay longer. It was clean, secure, excellent people working here! I would stay here longer but living in a dorm for months might be stretching it even for me. But enough about me. I highly recommend the H&H Hostel And the people working there. Food and drink are very near and very reasonable. If all else fails, just point at what you want. The staff speaks excellent English and can almost read minds. (ssdd) I will stay here again.
    USA, Male, 41+
  • 9.7


    27 Nov 2019
    The location of this hostel is great! Right in the heart of Old Quarters. We can walk out of the hostel and be eating delicious local food in 30 seconds. They helped us to book a Ha Long Bay cruise, and the price was very reasonable (slightly cheaper than what was seen on trip advisor). The reception staff were friendly and helpful too. Guiding us while we were there. My only small gripe was the floor in the room was a little dirty, but that's about it. Great value for money.
    Singapore, Couple, 25-30
  • 9.4


    20 Feb 2020
    Very helpful staff, we did a day trip to Halong Bay which was amazing, would definitely recommend. Shoe the little dog is so cute. Breakfast was lovely, would definitely recommend.
    England, Couple, 18-24
  • 9.4


    05 Jan 2020
    If you like stepping out of your comfort zone, I recommend you try this place. They get good ratings and I understand why. The small sitting room that makes up the lobby goes a long way in creating connections that would otherwise never come about. I'm not saying you'll form lifelong relationships with fellow travelers, but try getting away without connecting with the staff. -- Really nice people. ☺
    USA, Female, 41+
  • 9.4


    11 Dec 2019
    Staff are really friendly. Make sure to ask Houng where the best Bun Cha is!
    Philippines, Male, 31-40
  • 8.9


    04 Mar 2020
    Nice stay! Beds are comfortable and AC was nice. Staff is very helpful. Nice tasty breakfast. Good location in the old quarter. Can be loud at night because of traffic but I had ear plugs. Huge lockers in all rooms! WiFi worked well. Bathrooms could have been cleaner.
    USA, Couple, 25-30
  • 8.6


    16 Nov 2019
    This place was decent enough. The girls working were super friendly and the room felt like it fit into the old quarter well. Nothing to rave about but nothing to complain about.
    Canada, Female, 31-40
  • 5.1


    23 Nov 2019
    We stayed in the room for 4 double beds; for 8 people. The room was far too small for this amount of people. Our toilet door did not close and smelt badly.
    England, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi