Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Info:

We have two properties available, both in the Old Quarter of Hanoi.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Old Quarter H&H Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Old Quarter H&H Hostel is a good choice for you. Our rooms are all air conditioned with free wifi throughout the hostel. Our beds all have privacy curtains, reading lights, charging outlets, and the beds are all oversized 6 1/2 ft beds with comfy mattresses!! We also have oversized lockers for the serious travelers!

Our front desk are experienced and certified travel agents and tour guides who can arrange anything from your airport shuttle to making memories in Sa Pa, Ha Long Bay, or anything else Vietnam has to offer!

Stay with us! Travel with us!

**Things to note & policies**
Call us when after booking to start your planning!
Free Cancellation: 3 days before the arrival.
Check in from 14:00 PM
Check out before 12:00 PM
Payment on arrival:cash
Breakfast included
No curfew
No smoking in room, but smoking out front allowed
No age restriction
Reception working period/time:24/7 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.1

  • Location 9.4

  • Staff 9.7

  • Atmosphere 8.7

  • Cleanliness 8.4

  • Facilities 8.6

Latest Reviews

  • 10.0


    25 Sep 2019
    Great little new hostel with everything new inside, beds and matresses, showers (with hot water for real), very friendly staff and great internet (I work online so this is important to me).
    France, Male, 31-40
  • 10.0


    22 Sep 2019
    I love this place! I didn’t want to leave but they got me a great deal on a trips to Ha Long Bay and Sapa! The staff is super friendly, the breakfast is delicious, the beds are super comfortable. I’ll be back to stay again after my adventures up north for sure!
    USA, Male, 25-30
  • 10.0


    20 Sep 2019
    Location is amazing, right where u want to be. Staff were soooo friendly and helpful, directions, booking tours, taxis etc. Breakfast was great and private room was as good as any hotel. Really enjoyed it all, thank u to Huong, Hang and Nhi you made our time in Hanoi so enjoyable. Highly recommended.
    Ireland, Male, 25-30
  • 10.0


    16 Aug 2019
    Great place to stay I had an amazing time because of the staff there. The atmosphere there was great and it all stemmed from the staff, good location. Free breakfast, and cheap compacted to the US dollar.
    USA, Male, 18-24
  • 8.9


    29 Sep 2019
    Great hostel! All staff were brilliant and helped us out a lot whilst we were there, would definitely recommend 😊
    England, Male, 25-30
  • 8.9


    18 Sep 2019
    This best part of this hostel was the awesome staff and nice location. Rooms are very small with not much space between beds, though I think for the price this is fair. Beds themselves were clean and fine. The one issue I had was people eating in the rooms- 1 woman literally eating fried street food in her bed!!! and an old banana peel in the locker. This is not the fault of the hostel per se, but I think there should be some rules for the rooms (no food + quiet hrs).
    Canada, Female, 25-30
  • 8.9


    17 Aug 2019
    Good place to rest your head. The rooms are nice enough and the same with bathrooms. The location is very good. The staff are super super nice which is very refreshing
    England, Male, 18-24
  • 8.0


    06 Sep 2019
    We had a nice stay. Located right in the middle of the night market, so a little loud, but was close to everything we wanted to see. Staff was SUPER helpful and friendly, and gave us great recommendations for the area! The bathroom was clean, but very cramped, and I’d say the same for the dorm room.
    USA, Female, 18-24
  • 6.6


    25 Aug 2019
    The check in was absolutely fine and the staff are very friendly and willing to help with anything they can. However the room was very dirty and didn't actually look like it had been cleaned. The bathroom was the same and had a leaky pipe aswell. Other than the cleanliness the room was absolutely fine.
    England, Couple, 18-24
  • 2.9


    24 Aug 2019
    Horrible hostel, we dreaded coming back each night. Definitely stay elsewhere - we wish we had seen an honest review like this before wasting our money here. - Cramped rooms, can't turn around with backpacks on - Keys open every single locker - Rotten slices of tomato left in room for 4 days - Cockroach under bed - Every night, staff shine torches in beds to check if they could go to sleep - Locked out for 1 hour in pouring rain one night - The floor was always wet & dirty - Curtains fell down
    England, Couple, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi