Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

for bookings of groups there is an additional prepayment of 30 % necessary after booking! this is although the cancellation fee after booking.

Additional Info:

for bookings of groups there is a prepayment of 30 % necessary after booking! this is although the cancellation fee after booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Oldtown Hostel Otter

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

New hostel in the heart of Zurich with a trendy café-bar where you meet locals as well as other travellers. The former Hotel Otter changed recently into a hostel right in the old town of Zurich. The hostel is above the Wueste, a trendy café-bar. The upper floors remain with the previous hotel standard, whereas the lower floors changed into dormitories. The private rooms keep the same services as at the former hotel times with the additional use of the common room with its kitchenette and lockers.

If you are used to stay in dorms, you will appreciate the central location with the possibility to have a great night at the bar and meet many people – locals as well as other travellers. The tourist sights are all within walking distance from the hostel. The Lake of Zurich is just 200 meters away. Although the art museum and the opera house are only five minutes walking distance and the legendary Café Odeon is just around the corner.

The hostel offers 45 beds at the Oberdorfstrasse that leads through upper part of the old town. It offers 7 dorms and 8 private rooms for moderate prices.

There is a small kitchenette with a microwave, fridge and oven to prepare some small food. The eco 6-bed dorm beds get a basic self-service breakfast (toast, cereals, instant coffee, tea, orange juice, milk, jam, margarine) in the common room, whereas the private rooms, the 4-bed dorms and the standard 6-bed dorms get a bigger breakfast buffet at the café bar included in the price. Free tea and instant coffee 24 hours in the common area. We have free wifi in all rooms and although free luggage storage before check-in and after check-out in a lockerbox in the common rooms on the 2nd floor. View House Rules


Oldtown Hostel Otter is tucked away among the cobbled streets of Zürich's old town. Make like the locals as you sip a beer or coffee in our café bar before you start ticking off your must-see list. Not sure where to go? We have free city maps to help you with that. Log into the free Wi-Fi to call home or head to our lounge to catch up with other travellers. In the morning, there's a free breakfast – think tea, toast and orange juice.


From our central location, you can reach plenty of attractions on foot. We’re just 25 minutes from the airport. Take the IR13 train to Zurich Oerlikon then switch to the S9 to Zurich Stadelhofen. We’re a four-minute walk from there. The main train station, Zürich Hauptbahnhof is a 17-minute walk away. Lake Zürich is only 200 metres from our door – make sure you see it lit up at night. For architecture, head to the Grossmünster Cathedral, then onto the Fraumünster Church, both under 10 minutes' walk.

Rooms and Dorms

On the upper floors of our converted tavern, you’ll find hotel-style rooms. You'll get a bit of extra space in a single, double, twin or quad room with an en-suite. The lower floors house our mixed and female-only dorms. When you stay in a dorm, linen and towels are included. No need to take the stairs, we have an elevator! Plus, there are secure lockers for your backpack.

Extras and activities

Crossed Bürkliplatz off your list? Pick up a book from our exchange and take a seat in the common room for a well-deserved break. We have a kitchenette for prepping dinner or a small snack – a great way to keep within budget. Help yourself to tea or coffee throughout the day too, or grab something quick from the vending machines. When you fancy something stronger, stop by the bar for a beer or glass of wine.

View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 8.9

  • Location 9.5

  • Staff 8.0

  • Atmosphere 7.6

  • Cleanliness 8.1

  • Facilities 7.6

Latest Reviews

  • 10.0


    30 Nov 2019
    Loved this place. The owner was very nice and friendly.
    Philippines, Couple, 31-40
  • 9.7


    23 Nov 2019
    Staff was really nice and the location was perfect!
    Chile, Female, 25-30
  • 9.4


    09 Dec 2019
    Friendly staff and in a great location! The hostel was clean and had everything we needed for a one night stay. Would definitely recommend.
    USA, All Female Group, 18-24
  • 8.9


    24 Nov 2019
    Total value for money is location
    India, Male, 31-40
  • 8.6


    28 Nov 2019
    Friendly staff and great central location
    England, Female, 18-24
  • 8.3


    24 Nov 2019
    Good location. Exelent breakfast. Snoring guests and other arrive late in the night after party. Destroy for the rest.
    Sweden, Male, 41+
  • 8.0


    17 Nov 2019
    Very well located in old town and easy to find. Clean showers and rooms. Microwave and mini Oven allow you to cook basic meals. Ended up extending a day
    England, Male, 25-30
  • 6.3


    07 Dec 2019
    It was a bit underwhelming based on what I was expecting, but overall it served its purpose for a 1 night stay. Not sure I would want to spend too much longer here. Easy check in and check out and very large luggage storage which made life easier the next day. Great location!
    USA, Female, 25-30
  • 6.0


    02 Dec 2019
    Facilities re very basic with toilets and showers shared by men and women, and with poor ventilation in the room. Location and breakfast were very good however.
    Canada, Couple, 41+
  • 5.7


    02 Dec 2019
    I've been charged 2 francs per day for no reason by a person at the reception, when I complained about that he become rude and told me to leave the reception. After having spoken to the website about that I've been refunded by them. The property is clean and the position is centrist, overall my stay was good. The prices are high, but it is a general characteristic of the country.
    Italy, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Security Lockers
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi