Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Olive Spring Hostel Female Only

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Olive Spring is a female-only hostel located in the heart of Georgetown's heritage zone. Surrounded by all the sights of Georgetown by day, and right in the middle of all the hawker stalls, food courts and bars by night, you couldn't ask for a better location in the whole of Penang.

We started out as a cafe called Mugshot Cafe, now we offer beds on the upper floor for accommodation. The hostel is new to our establishment, we have just started taking bookings in from May 2018. The entrance is via the cafe downstairs which operates daily from 8am till 12am.

We are also connected to a bakery next door, do not be surprised by the smell of freshly baked breads early in the morning.

We use a lot of wood within the cafe and dorms, which gives it a more warm look along with an air well in the center and back of the property for ventilation and natural light.

***Property Policies & Conditions:
1. Cancellation policy : At least 2 days advance notice for free cancellation.
2. Check in from 2pm to 10pm and check out before 12noon.
3. Payment of the balance upon arrival by cash only.
4. All of our rooms are non-smoking.
5. We do not allow pets.
6. Reception working hours: 8am to 10pm. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 8.7

  • Location 9.8

  • Staff 9.8

  • Atmosphere 8.9

  • Cleanliness 9.3

  • Facilities 8.4

Latest Reviews

  • 10.0


    04 Jul 2019
    If you are the type that prefers peace and quiet--this is not the hostel for you. Music & conversations run deep into the night (past midnight) and you can hear prep/loud conversations as early as 7:30 am. I didn't mind the background noise and you sort've get used to it. The convenience of this hostel trumps the noise factor for me. Hawker stalls right out in front, bakery/cafe just below, and many things walking distance. It's a great spot overall =) Welcoming staff too!
    USA, Female, 25-30
  • 9.7


    17 Feb 2020
    My stay at Olive Sphas been really enjoyable! It is a great hostel, with brillant friendly staff, very clean and nice decor! My bed was pretty comfy and I appreicted the blackout curtains around my bed. The hostel is on top of a cafe which is great for chilling out in and grabbing a bite to eat. The location is great! right next to some great food stalls and Love Lane for drinking. The only thing I warn is that it can get rather noisy at night due to being next to such a busy road. Ear Plugs!
    England, Female, 18-24
  • 9.7


    06 Dec 2019
    It can be a bit noisy, but what you get back is the lovely atmosphere of the hostel and a lively neighborhood, with never a dull moment
    Netherlands, Female, 18-24
  • 9.7


    20 Aug 2019
    As a solo female traveler, this hostel was a great choice, but not your typical stay. This hostel functions as a café so just remember there will be people there. But I personally enjoyed the ambience of it, plus the coffee and food is delicious! A highlight of this hostel is the location. It’s located in the heart of Chulia Street. Easy access to food and shops all around. Overall, it was a pretty good stay. *Tips: light sleepers bring your earplugs. Amenities: bring shampoo/conditioner.
    USA, Female, 25-30
  • 9.7


    11 Jun 2019
    Clean, comfortable good location. Such a good hostel to stay at and right in the middle of the action of Georgetown. The beds are very nice and the bathroom is extremely nice and clean. The cafe downstairs is very convenient as well.
    USA, Female, 18-24
  • 9.4


    12 Dec 2019
    I really liked that hostel! I mean the reviews are right, you can hear the music from downstairs, but for me it was totally okay. For two days it was perfect! Anyways, if you’re sensible about loudness you should maybe look for something different. For me: I would def stay there again. Had never such fluffy towels in a Hostel! The bathroom is very nice, stuff very friendly and the location is perfect.
    Austria, Female, 25-30
  • 9.4


    21 Sep 2019
    Loved this hostel, awesome location! The beds are clean and comfy and have (I think) black out curtains around them because it gets SO DARK at night it’s amazing. The sounds from the cafe are a bit distracting if you’re a light sleeper but the playlists are good and the black out curtains make up for it. Only suggestions: put a door on both showers instead of a curtain on one, and maybe a door with a lock on the hostel room (although I didn’t have any issues) PS Dinesh is so great & friendly!
    USA, Female, 25-30
  • 8.6


    23 Oct 2019
    As this is just a room above a cafe there is no hostel atmosphere. No chill out place accept in the cafe which is busy. I like the business as I was the only person booked in for 3 days! Clean, nice showers but a door would make if feel safer other than a curtain
    England, Female, 31-40
  • 8.6


    11 Aug 2019
    Very good location and above a great coffee spot. Internet needs a boost upstairs, and noise is a factor you need to consider.
    USA, Female, 41+
  • 7.4

    Very Good

    21 Jan 2020
    The hostel is nice. It's too bad there's no social area to hang out and it's a bit wierd it's on top of a coffee shop. The bed wasn't as clean as I would like.
    Belgium, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Reception (limited hours)
Food & Drink
  • Cafe