Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy Up to 21 days prior to arrival - free of charge and the deposit will be refunded in full.
Up to 14 days prior to arrival - 50% of the stipulated fee.
Up to 7 days prior to arrival - 75% of the stipulated fee.
Less than 7 days prior to arrival - 100% of the stipulated fee.

Additional Terms and Conditions

7.2 Groups:

7.2.1 The contractual partner may terminate the contract for groups, according to the

following provisions and in accordance with what is stated in paragraph 2.1.2,

provided that no other arrangement has been made in writing in by the contracting

parties The following cancellation fees shall be set: Up to 21 days prior to arrival - free of charge and the deposit will be refunded in full. Up to 14 days prior to arrival - 50% of the stipulated fee. Up to 7 days prior to arrival - 75% of the stipulated fee. Less than 7 days prior to arrival - 100% of the stipulated fee.

7.2.2 The hotel has the right to apply the rates for individual guest in the event that the

group is reduced to 10 or fewer people.

7.2.3 The right to cancel of the contractual partner will expire if not exercised within the

agreed time.

7.2.4 If the termination is produced out of term or on a volume greater than agreed under

contract, general conditions governing the hotel cancellation will apply under the

provisions of paragraph 7.1.

7.2.5 Upon cancellation, a 7% administration fee will be subtracted from the total

refundable amount. The administration fee will be charged on top of the cancellation


The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Once in Joburg is an all-star hotel where you can tailor make your own experience. Centrally located in the bustling Braamfontein creative precinct, it offers young at heart travellers a safe place from which to SLEEP EAT and EXPLORE the city of Johannesburg.

Within walking distance of Once in Joburg, you'll find coffee roasters and coffee shops, restaurant, live music venues, farmers markets, free walking tours, the red city bus stop and much more.
The reception and concierge are open 24 hours, and the staff are city ambassadors who are always willing to help and share their passion for Johannesburg. Looking to join a local house party, cycle to an art gallery or play giant scrabble? Then join our daily free activities to experience Johannesburg in a fun way. You can book all your transfers to Kruger, Bazbus tickets and local day trips on site.

The rooms are neat, clean and ensuite, offering basic luxuries such as air conditioner, crisp white linen, flat screen TV's (privates only), safety deposit box and block out curtains. Breakfast is included at restaurant the Immigrant for all room types except our budget rooms. The on-site bar provides the perfect opportunity to meet other travellers. Shared rooms (sleeping maximum 4) are also ensuite, and offer a more budget offering to the independent traveller. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.3

  • Location 8.0

  • Staff 9.0

  • Atmosphere 8.2

  • Cleanliness 9.3

  • Facilities 8.7

Latest Reviews

  • 10.0


    08 Jul 2019
    The staff were extremely friendly, gave me tips on what parts of town I could go around and even took me to parts of Joburg to see the wonderful graffiti art. I definitely recommend this hostel, especially to solo travellers!
    Australia, Female, 18-24
  • 10.0


    23 May 2019
    Amazing place
    South Africa, Male, 25-30
  • 9.7


    10 Apr 2019
    I had one of the most amazing times at Once in Joburg! The staff was so nice and were always available to help! Faraad is the best party ambassador around and made my nights awesome! The Braai night was unbelievable and was super satisfying. Can’t wait for my next stay at Once in Joburg!!!!
    USA, Male, 18-24
  • 9.4


    04 Jul 2019
    Nice hostel. Connected to a restaurant and bar. College bars open late (4am) are only 2 blocks away. The weekend market is only 2 blocks away. Hop on hop off bus pickup/dropoff is across the street. Can get a little loud at night until about 2am. Staff were excellent. Lots of seating and resting options in the first floor lounge.
    USA, Male, 25-30
  • 8.6


    08 Jun 2019
    I liked this place quite a bit, although it didn't feel like the safest place... Once you were inside, it was fine, but for reference, the security guard at the Gautrain station looked shocked when I told him I was going to walk the couple blocks to get there, and I had Uber drivers who also didn't think it was a good idea for me to be there. Most of the guests seemed to be from South Africa, at least while I was there. But the facilities are great, place is clean, staff are friendly, etc.
    USA, Female, 25-30
  • 8.0


    13 Jun 2019
    It is a really cool place. The area is not that safe but is not that bad. The hostel facility is awesome they have free parking available. The breakfast is bad but on next door, it is a nice coffee shop with an amazing late. (at the hostel coffee is terrible). The staff: Amazing staff, they also have a CEO (chief entertainment organizer) was a good weekend.
    Brazil, Male, 31-40
  • 8.0


    30 Mar 2019
    Good option on a thriving neighborhood near Downtown. Extremely noisy at night due to the party places down stairs but things get quieter around 11PM. Convinient for the Hop On Hop Off bus (stop right across the street) and nice options in cafes, restaurants and bars all nearby. Dicey area after hours but that's the way the city works.
    USA, Male, 41+
  • 7.4

    Very Good

    25 May 2019
    Hostel staff is great and try to help you as much as possible! The hostel facilities are good, but there is no hostel atmosphere. The neighborhood is not that safe. There is a wardrobe in the room but it is impossible to lock it.
    Brazil, Female, 31-40
  • 7.4

    Very Good

    01 Apr 2019
    ok stay - nothing extraordinary. beware of wrong info on the website. breakfast is not included. had to pay extra for a underwhelming breakfast. better go to a café
    Switzerland, Male, 31-40
  • 6.3


    08 May 2019
    Do not stay here. Whatever the other comments say, as soon as you walk out of the hostel the area is dodgy. Especially, if from your physical appearance you do not look like a local. Stay out of the center in general.
    Lithuania, Male, 31-40
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Games Room
  • Pool Table
  • Wi-Fi