Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

7.2.1.1 Up to 21 days prior to arrival - free of charge and the deposit will be refunded in full.
Up to 14 days prior to arrival - 50% of the stipulated fee.
Up to 7 days prior to arrival - 75% of the stipulated fee.
Less than 7 days prior to arrival - 100% of the stipulated fee.

Additional Terms and Conditions

7.2 Groups:

7.2.1 The contractual partner may terminate the contract for groups, according to the

following provisions and in accordance with what is stated in paragraph 2.1.2,

provided that no other arrangement has been made in writing in by the contracting

parties The following cancellation fees shall be set:

7.2.1.1 Up to 21 days prior to arrival - free of charge and the deposit will be refunded in full.

7.2.1.2 Up to 14 days prior to arrival - 50% of the stipulated fee.

7.2.1.3 Up to 7 days prior to arrival - 75% of the stipulated fee.

7.2.1.4 Less than 7 days prior to arrival - 100% of the stipulated fee.

7.2.2 The hotel has the right to apply the rates for individual guest in the event that the

group is reduced to 10 or fewer people.

7.2.3 The right to cancel of the contractual partner will expire if not exercised within the

agreed time.

7.2.4 If the termination is produced out of term or on a volume greater than agreed under

contract, general conditions governing the hotel cancellation will apply under the

provisions of paragraph 7.1.

7.2.5 Upon cancellation, a 7% administration fee will be subtracted from the total

refundable amount. The administration fee will be charged on top of the cancellation

policy.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.5
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Once in Joburg is an all-star hotel where you can tailor make your own experience. Centrally located in the bustling Braamfontein creative precinct, it offers young at heart travellers a safe place from which to SLEEP EAT and EXPLORE the city of Johannesburg.

Within walking distance of Once in Joburg, you'll find coffee roasters and coffee shops, restaurant, live music venues, farmers markets, free walking tours, the red city bus stop and much more.
The reception and concierge are open 24 hours, and the staff are city ambassadors who are always willing to help and share their passion for Johannesburg. Looking to join a local house party, cycle to an art gallery or play giant scrabble? Then join our daily free activities to experience Johannesburg in a fun way. You can book all your transfers to Kruger, Bazbus tickets and local day trips on site.

The rooms are neat, clean and ensuite, offering basic luxuries such as air conditioner, crisp white linen, flat screen TV's (privates only), safety deposit box and block out curtains. Breakfast is included at restaurant the Immigrant. The on-site bar provides the perfect opportunity to meet other travellers. Shared rooms (sleeping maximum 4) are also ensuite, and offer a more budget offering to the independent traveller.

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.8

  • Location 7.9

  • Staff 8.8

  • Atmosphere 8.3

  • Cleanliness 8.9

  • Facilities 8.3


Latest Reviews

  • 9.7

    Superb

    31 Dec 2018
    Great location near train station and nightlife. Very cosy beds and rooms. Very good breakfast included, at excellent adjacent bar/cafe. Lots of activities to see the city.
    England, Male, 41+
  • 8.9

    Fabulous

    09 Jan 2019
    I had booked a single room with en suite bathroom. On arrival, that apparently wasn't available so I was given a four-bed dorm room with en suite bathroom for myself. The room was clean and staff came in every day to tidy up. The water wasn't working when I first arrived, but the problem was fixed by the time I returned from visiting nearby Constitution Hill two hours later. Every staff member I dealt with was friendly and helpful. There was free wine on the first floor on Friday evening.
    Canada, Male, 41+
  • 6.0

    Good

    09 Jan 2019
    Not sure why people are raving so much about this place. Pros: - comfortable mattress and bedding - modern lobby area - relatively helpful staff although they don't seem to be tackling problems at the root but just firefighting Cons: - during 2 day stay they had to make my key at least 6 times because they stopped working for some IT reason that no one really bothered to look into - light bulbs need replacing - no towels - mosquitoes - dodgy area
    Poland, Male, 41+
  • 4.9

    Rating

    31 Dec 2018
    During my stay the key card was broken so every time I wanted to go to my room I had to be escorted by staff and they were quite busy. The location also leaves a lot to be desired because there are other neighborhoods that are considered to be much safer.
    USA, Female, 41+
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • Housekeeping
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Things to Note

Once in Joburg Policies & Conditions:

Cancellation policy: 72 hours before arrival.

Check in from 14:00 to 23:00 .
Check out before 10:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast included in Dorms Only

General:
24 hour Reception.
No curfew.


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