Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Open Gate Hostel Hawaii

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Aloha and welcome to the Big Island of Hawaii.

The hostel offers 7 bedrooms, free Wi-Fi, a tikki bar area with a TV, a star gazing tower and is located in the middle of a cold lava flow on the east side of Hawaii. You can prepare your meals in our kitchen and enjoy it from the dining room with unique volcano view. Our hostel is a colourful, artistic place that welcomes people from all over the world to get inspired by the amazing landscape and the energy created by the fusion of lava and the ocean.

Relax & brave with the waves!

Open Gate Hostel Hawaii - Terms & Conditions

The reception works from 8 am to 8 pm.

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 22:00 .
Check out 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.
Taxes included.

Breakfast not included.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.1

  • Location 9.3

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 9.4

  • Facilities 9.2

Latest Reviews

  • 10.0


    21 Aug 2022
    I absolutely loved my time at this hostel. Only a few hours in, I was already calculating in my head what it would take to reschedule my trip and stay at this hostel longer. The host was so sweet and friendly and the room was comfortable. I love love loved the murals on all the walls. I enjoyed looking at the stars from the top deck unobstructed. And how cool that it’s all on the recent lava flow! I will absolutely be back.
    USA, Female, 31-40
  • 10.0


    20 Jun 2022
    It was beyond awesome! Marissa and Dan plus staff did a great job from initial showing and explanations of the hostel to always asking if I needed a towel or other item. They have beautiful lights at night and a stargazing tower. The hostel is built right on the billowing lava flow. I was completely amazed the entire trip! There are many more details, but suffice it to say that I will return and the experience will be just as interesting and unique.
    USA, Male, 41+
  • 10.0


    19 Jun 2022
    Had an amazing experience at Open Gate - Dan & Marissa were so kind and hospitable, treating me like family, giving me lifts to Pahoa and taking me to the hot springs with them in the morning. Highly recommend if you want a unique stay on the lava.
    Wales, Female, 18-24
  • 10.0


    24 May 2022
    Some hostels are so amazing, that you will remember them for years. This is definitely one of them. Good job!
    Poland, Female, 41+
  • 10.0


    14 Apr 2022
    This is a veery special hostel. It was really hard to get there without a car, but I would definitely go back.
    Chile, Male, 31-40
  • 9.7


    12 Jun 2022
    We spent three nights at the Open Gate Hostel. The price was excellent! We offer went out till late at night. The manager was friendly and gave suggestions for places to visit. We enjoyed viewing the full moon and stars at the tower. It was amazing to see how colossal lava had flowed in this area.
    USA, Female, 41+
  • 9.1


    12 Aug 2022
    Great hosts! BBQ night upon arrival; saw a night rainbow and met some great people! Loved my stay! Thank you Marissa and Dan!
    USA, Female, 31-40
  • 8.9


    19 May 2022
    We really enjoyed our stay, and had a great time out on the lava fields. The staff was really helpful, organised many activities, and gave great recommendations. Worth going there for the atmosphere alone, but it was also a great place to get a good night's sleep at. get a
    Sweden, All Female Group, 18-24
  • 8.6


    24 Apr 2022
    Situated directly on top of a lava field, Open Gate is a really cool spot. They are currently building a gym and lounge area. The outdoor tiki bar and rooftop stargazing platform is awesome. The property manager was friendly and helpful with recommendations. There are lots of things to do in this area like the Volcano's National Park, Hilo, and some natural Hot Springs. The closest grocery store is in Pahoa, so I would stop by on your way down. The dorm room could be improved with lockers.
    Canada, Male, 31-40
  • 4.9


    24 Mar 2022
    hostel is in a unique location on lava and with an amazing view of the starts at night, but still under construction, issues with water and construction work at 7 am!! the girl is nice and tries to give you tips but the owner needs some lessons of hospitality. I had a private room and he was sleeping and snoring on a sofa under my window, when I asked him to please be more quite as I couldn’t sleep he told me it was his hostel and he sleeps whenever he wants, so rude!
    Spain, Female, 31-40
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  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi