Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.6
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Open Hostel Madrid is located in the heart of Madrid, on the Gran Via, 5 minutes from Puerta del Sol, Plaza de Cibeles, Puerta de Alcala, Retiro Park, Prado and Reina Sofia, Thyssen, Chueca, etc. area full of restaurants and bars of all kinds. Metro stations within 5 minutes.

Check in from 14:00 to 23:00 (No check in after this time)
Check out before 11:00 (Late check out will be charged)

Reception hours: 8:30 a 24:00 h.

Cancellation policy: 7 days before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card before arrival.

Taxes included.


General:
No curfew.

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.0

  • Location 9.8

  • Staff 9.0

  • Atmosphere 7.8

  • Cleanliness 8.4

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    01 Dec 2018
    Only stayed there for the night but that was enough for this review! Great location. Great staff. 10/10 would stay again. I’m still giving them 5/5 stars. However. The place in itself is snug. I’m 5’6 and i fit perfectly. So if you’re above 6 feet. It might be a little claustrophobic. Still can’t beat the location and price though.
    USA, Male, 25-30
  • 9.7

    Superb

    10 Nov 2018
    Open Hostel Madrid was such a nice place to stay and is definitely worth the price! The staff was kind and helpful. The rooms were neat, the bathrooms were very clean. There is a kitchen, but I didn’t use it. It’s also in a very central location which makes it easy to get anywhere. Would definitely recommend staying here!
    USA, Female, 18-24
  • 8.3

    Fabulous

    03 Dec 2018
    Missing basic things on kitchen. If you cook your food you only have a microwave and electric oven. You don't even have anything to heat the water!
    Argentina, Couple, 25-30
  • 5.7

    Rating

    09 Nov 2018
    Very strict rules and controlling staff. No walking barefoot, don't go from your room to the bathroom with just a towel, etc. Crazy fines like 50 Euros for late check-out. A place dead like hell, quite depressing. You feel clautrophofic in the beds, small rooms.
    Spain, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
Services
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Games Room

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Things to Note

Open Hostel Madrid Policies and Conditions:

Check in from 14:00 to 23:00 (No check in after this time)
Check out before 11:00 (Late check out will be charged)

Reception hours: 8:30 a 24:00 h.

Cancellation policy: 7 days before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card before arrival.

Taxes included.


General:
No curfew.


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