Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Open Hostel Madrid

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Open Hostel Madrid is located in the heart of Madrid, on the Gran Via, 5 minutes from Puerta del Sol, Plaza de Cibeles, Puerta de Alcala, Retiro Park, Prado and Reina Sofia, Thyssen, Chueca, etc. area full of restaurants and bars of all kinds. Metro stations within 5 minutes.

Check in from 15:00 to 23:00 (No check in after this time)
Check out before 11:00 (Late check out will be charged)

Reception hours: 8:30 a 24:00 h.

Cancellation policy: 7 days before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card before arrival.
The total reservation may be charged once the free cancellation period has expired.
If they cancel after 7 days or do not show up, the total of the reservation will be charged.

Taxes included.

No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 8.0

  • Location 9.5

  • Staff 9.2

  • Atmosphere 7.6

  • Cleanliness 9.1

  • Facilities 8.2

Latest Reviews

  • 10.0


    24 Feb 2020
    Stayed here with my friend for a week in February and we had an awesome time! This place is fantastically placed right on gran via and near metro stations, grocery shops, laundrettes,,,,, couldn’t recommend it more:)
    England, Female, 18-24
  • 9.7


    04 Mar 2022
    Perfect location - wonderful view from the rooftop. Very clean. Staff was very nice. Totally worth it!!
    Albania, Female, 18-24
  • 9.4


    01 Nov 2021
    It was a nice chill experience. All clean and super safe. The view from the rooftop is amazing. Sometimes it felt a little bit too quiet.
    Argentina, Female, 25-30
  • 9.1


    15 Nov 2021
    I really enjoyed my stay at the Open Hostel in Madrid! It's a bit hard to find at first but once you're upstairs its great! Really familial and cozy and the location is everything!! Definitely do recommend! Loved it!
    Germany, Female, 18-24
  • 9.1


    23 Jul 2020
    Relaxing and chill atmosphere, nice people, great location and a cool terrace where you can enjoy your morning coffee.
    Romania, Female, 25-30
  • 8.9


    10 Jan 2022
    Great place and nice staff.
    USA, Male, 18-24
  • 8.3


    03 Jun 2022
    Pros: the staff are so sweet . Stephanie and magali are lovely girls. They have 24/7 security which felt safe. The place was so clean, it felt like a hotel and there was never a line for the bathrooms or showers. There is a lovely terrace. Everyone staying there is lovely. It’s in a good location. Cons: it’s a very quiet place so if you’re solo travelling looking to party it’s not the place to be, but I met lovely solo travellers who were keen on a chat. No locks on the bedroom doors which was so strang
    Australia, Female, 25-30
  • 8.0


    19 Jan 2022
    Overall good stay for the price and location - My locker lock was broken and made me a bit anxious to leave my things since the bedroom door is always open. The outdoor space was closed in the morning due to the cold weather which was a bummer since one of the reasons i booked here was to get fresh air easily in the morning. But the accommodations were great for a 2-night stay but I wouldn’t want to stay longer.
    USA, Female, 25-30
  • 7.1

    Very Good

    19 Nov 2021
    Very quiet, don't come if you want to meet people! Fine if you want just somewhere to stay, very hard to find not advertised at all outside or on the door
    England, Female, 25-30
  • 6.9


    20 Oct 2021
    I got lost trying to find this location and had called the hostel. The person who answered couldn't understand English well so he hung up on me. I ran around trying to find it, to realize the name of the hostel was on a small little directory inside the door. To find this place, look for hostal del Fina. It's within the same building. Go up the elevator to the 6th floor and buzz in using the doorbell. There's a entry code to get in and they'll give you a key to the main entrance for after 2200.
    USA, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Utensils
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi