Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Open Hostel Madrid

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Open Hostel Madrid is located in the heart of Madrid, on the Gran Via, 5 minutes from Puerta del Sol, Plaza de Cibeles, Puerta de Alcala, Retiro Park, Prado and Reina Sofia, Thyssen, Chueca, etc. area full of restaurants and bars of all kinds. Metro stations within 5 minutes.

Check in from 15:00 to 23:00 (No check in after this time)
Check out before 11:00 (Late check out will be charged)

Reception hours: 8:30 a 24:00 h.

Cancellation policy: 7 days before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card before arrival.

Taxes included.

No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    24 Feb 2020
    Stayed here with my friend for a week in February and we had an awesome time! This place is fantastically placed right on gran via and near metro stations, grocery shops, laundrettes,,,,, couldn’t recommend it more:)
    England, Female, 18-24
  • 10.0


    30 Jan 2020
    Really great staff, everything was perfectly clean and tidy. It is pretty silent the whole time, perfect to take a rest after walking all over around (the location couldn’t be better!). I would just improve the pillows, they are too thin. The rest is really good. Thank you guys!
    Italy, Female, 25-30
  • 9.4


    02 Jul 2019
    location and terrace very nice. a very charming hostel.
    Turkey, Female, 18-24
  • 9.4


    23 Jun 2019
    We loved our stay at Open Hostel! You cannot beat this location in the heart of Madrid on Gran Vía. The staff was very friendly and made the stay enjoyable. The value was great as we were able to stay in an all-girls 4 bed room for a very reasonable price. The only thing I would add is that although the facilities felt very secure, I wish there was a lock for the doors of each room, not just the outside. But overall we loved our stay and I would come back again!
    USA, All Female Group, 18-24
  • 9.1


    23 Jul 2020
    Relaxing and chill atmosphere, nice people, great location and a cool terrace where you can enjoy your morning coffee.
    Romania, Female, 25-30
  • 8.9


    09 Sep 2019
    Really clean hostel in a central location! On a main road but the hostel rooms face the back so are very dark and quiet. Not a place to hang out and drink/meet people but a great value place.. would stay here again
    USA, Couple, 25-30
  • 8.6


    10 Sep 2019
    Staff were very friendly and nice. The location was very good, on the Gran Via, close to a lot of attractions. The rooms were quite small but the beds were pretty comfortable. However, there weren’t enough papers or soap in the toilets.
    Israel, Male, 18-24
  • 8.6


    24 Jun 2019
    The hostel is central, has an outdoor area and common area. The beds are comfortable, each with a curtain, light and charging outlet. The hostel has a shoes on policy which I found to be a but weird. The hostel is a quiet, no drinking hostel so it seemed to attract an older crowd, although very relaxing and peaceful. Overall a good hostel but not one for socialising and going out
    Australia, Female, 18-24
  • 8.0


    20 Feb 2020
    The location and staff where the best aspects of the hostel. Definitely a no frills situation - no hand towels, make your own bed, the door to the room didn’t lock, no en-suite. I chose it because of the terrace and the curtains. It was good enough but I wouldn’t stay again
    New Zealand, Female, 25-30
  • 7.4

    Very Good

    15 Jun 2019
    Decent hostel for security and location, however found the bed pretty uncomfortable and the pillow I was given was wafer thin. The room got a bit hot but can’t expect much less with 6 people and Madrid in June. Otherwise clean bathrooms and nice outdoor area, not that I used it.
    Australia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Utensils
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi