Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Open Hostel is your home away from home in La Serena, Chile. With a maximum capacity of 16 guests and friendly staff (and a friendly cat) you will feel right at home from the moment you arrive. Built in the early 1900's, this old house has been renovated into a modern hostel with fast Wi-Fi, cable TV and piping hot showers. There is a fully-equipped Kitchen for your use,
We are located in the centre of La Serena, close to restaurants and shops, a stone's throw away from Plaza del Almas and The Archaeological Museum of La Serena and 15 mins from the beach. Open Hostel is a perfect base for exploring the nearby areas of Isla Damas and Valle Del Elqui.

There are 2 x 6 Bed Dormitories; Twin-Share Room; Double Room. Shared bathrooms. Lockers Available in dormitories.

Open Hostel's Policies & Conditions:
Reception available from 07:45 until 22:00 hrs.(check-in only available during these hours)
Check-in 13:00
Check-out 11:00
If there is space, you are more than welcome to check-in early. We can also store your luggage.

No curfew.

Payment upon arrival by cash.
Taxes included.

Cancellation policy: 72 hours before arrival. View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.6

  • Location 9.8

  • Staff 8.2

  • Atmosphere 7.8

  • Cleanliness 8.2

  • Facilities 8.2

Latest Reviews

  • 9.4


    19 Jun 2018
    Really lovely owner who was super helpful! Breakfast is good with nice fresh bread, comfy bed, warm shower and well equipped kitchen. Close to the main square with lots of cheap eats. Definitely would recommend.
    England, Couple, 18-24
  • 9.1


    14 Feb 2019
    Really nice hostel with super friendly guy. Big spacious dorm rooms with high ceiling. Free tea and coffee provided. WiFi was really good and bathrooms were kept clean and had separate toliet and shower cubicles. Only negative was there was only one plug in the dorm between 6 people.
    England, Female, 25-30
  • 7.7

    Very Good

    16 Apr 2019
    On initial arrival we felt so awkward! the man who answered the door looked genuinely disappointed me had arrived. However, as the evening went by and the next morning it was clear that the staff so care and were in fact very kind. Only stayed one night as a stop over point.. but it was perfect for that. 15 min taxi to the airport and about 10 min from the bus station.
    England, Female, 18-24
  • 7.1

    Very Good

    21 Mar 2019
    Rooms looks like it could fall apart anytime, not much of a social hostel, works fine for the price, but only to sleep.
    Denmark, All Male Group, 18-24
  • 7.1

    Very Good

    13 Jul 2018
    Value for money was good, but there wasn't much of a hostel atmosphere. Although the staff were nice and friendly and very welcoming on our arrival. Provided breakfast, and held our bags for us.
    New Zealand, Female, 25-30
  • 6.6


    15 Jun 2018
    Great location, comfy beds. Main problems were the fact it was absolutely freezing, the toilets were quite grimey and the 'breakfast' was just bread. Staff very friendly but insisted on making everybody sit in the dark all day.. average overall
    England, Male, 18-24
  • 6.3


    11 Oct 2018
    Rodrigo was a great host. Friendly and gracious. There are no towels to borrow. This is because their dirtiness was leading to too many bad reviews, so the owner stopped giving any out. The bathroom is disgusting and shared by everyone. You will have to step through puddles to go pee at night. Beakfast consists of bread, some jam, tea, and instant coffee. The most barebones we encountered in 6 weeks. There is a nice coffee shop down the street. However, be aware that it is run by communists.
    USA, Couple, 18-24
  • 5.1


    30 Jun 2019
    This place was just... strange. There was no one there to meet us when we arrived & we had to be let in by other guests. To be fair, we booked a bit late but we still waited over an hour before finally just letting ourselves into what we assumed was our room. The one guy who seemed to work there showed up considerably later & he was just a bit bizarre. The space is cold, physically & energetically. It just had a really, really weird vibe all around. We were super glad we only booked one night.
    USA, Mixed Group, 25-30
  • 3.7


    17 Sep 2018
    We were not too happy with our stay in open hostel, and surprised that it had such good reviews. First of all, it was very dirty in kitchen, bathroom was constantly overflooded and the bedsheets were already used (smelled bad). The owner was in the kitchen all day and a bit weird- couldn’t recommend anything. Although breakfast was included, he did not provide anything one day because of festivity/closure of the shops. This could have been anticipated. I do not recommend this hostel.
    Germany, Female, 18-24
  • 2.0


    19 Apr 2019
    The staff at the hostel made our stay quite uncomfortable, we are absolutely certain that they went through our bags when we were out for the day! We left them at the hostel and upon arrival later noticed that they had been tampered with, after a quick check for important belongings we thought better of bringing it up, but now we have noticed that a couple of valuable items are missing, which to us is not a coincidence. For this reason I would strongly recommend avoiding this hostel.
    England, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi