Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Optimi Rooms is located in downtown Bilbao, 10 minutes away from Moyua Square (on foot), in the heart of Indautxu district. This hostel has been designed with an outmost detailed esthetic, composed by vanguard materials which offer a minimalistic and futuristic look, with metallic hallways in glistening white; as well as a structure of geometrical forms that twist and bend along the walls and ceilings, mimicking the effect of the total blackness cracking through the purity of these panels. The final result was achieved thanks to the collaboration of the architect Jon Arrabal, a five-star-looking accommodation with a hostel prices.

We are located 2.3 km from Catedral de Santiago, 2.5 km from Calatrava Bridge and 2.7 km from Arriaga Theatre and San Mamés Stadium, Euskalduna Conference Centre and Concert Hall and Bilbao Fine Arts Museum.

The idea of combining sophisticated devices destined to leisure in an environment designed for comfort and relax with multimedia streaming TV’s whose contents can be listened to using headphones, Bluetooth Wireless connections, USB charging ports, adjustable LED lights on vanity display, renewable ventilation, high-comfort ViscoFoam mattresses, XL lockers, luminous alarm clock, safe and door with electronic lock/unlock system on each capsule; All of these features make this hostel stand out as a completely unique and different option which cares about the privacy of your resting time. In addition, the access card is required to enter the hostel, as well as to unlock your locker/capsule. Undoubtedly, Optimi Rooms is a true ally for your visit to Bilbao, be it for business or pleasure. Enjoy a new experience of comfort at a very reduced price.

Optimi Rooms Policy and Conditions:

Cancellation Policy:

-Flexible Cancellation: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
-Non-Refundable: payment must be made at the moment of booking, not at check-in, no refunds are accepted if cancellation is requested.

Check-in from 13.00 to 00.00
Check-out at 11.00

Payment upon arrival by cash and cards, in case of Flexible Cancellation option
Taxes included
Breakfast not included

24 hours reception.
No curfew
Pet are not allowed
Minors only accompanied by adults View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 9.0

  • Staff 9.8

  • Atmosphere 7.8

  • Cleanliness 8.4

  • Facilities 8.3

Latest Reviews

  • 10.0


    02 Apr 2022
    It was a nice experience and for one night totally fine :)
    Germany, Female, 31-40
  • 10.0


    12 Nov 2021
    Clean, friendly and quiet place to stay. Good privacy in the capsule. The shower and bathroom facilities are high quality. Really enjoyed my time in Bilbao, the hostel is in a great location.
    Ireland, Female, 25-30
  • 10.0


    08 Nov 2021
    Very nice and clean. Great value and friendly staff. Bring robe or PJs, women and Men are not separated Also, forget it if you are claustrophobic Also, bring earplugs
    USA, Female, 41+
  • 9.7


    07 Feb 2022
    A way to try sleep pods. Super futuristic and minimalistic. Everything look clean. The main hub on each pods are a little cheap and all led buttons are on all night even if there’s a slew button nothing happens
    Chile, Male, 18-24
  • 9.4


    07 Jan 2022
    Very friendly and helpful staff. However the mens toilets and showers could have been a bit cleaner
    England, Male, 41+
  • 8.9


    19 Oct 2021
    This was a really cool experience. I booked here with the plan of spending my day in the pod rather than being out and that worked perfectly for me. Since the bathrooms and lockers are separate from the room and there isn't much mobility in the room itself, it's a bit hard to get ready in the morning and not great for someone that's in a rush to get out and explore. For the purpose of relaxing and enjoying the pod I really enjoyed it and I would recommend it to solo travelers.
    USA, Female, 18-24
  • 8.6


    11 Mar 2022
    The lockers being separate from the beds makes it difficult to pack and unpack but its a good hostel option to try something new and cool and sleep in a private space!
    USA, Female, 18-24
  • 8.6


    03 Dec 2021
    Cool space in a great location close to the Bilbao bus station. A great COVID-wise option since you get a private enclosed sleeping pod. Very happy with the price and customer service. There is not much room to relax in common areas and the pod mattresses are not very thick. This spot is perfect for people just looking for a place to sleep. I would recommend and stay again.
    USA, Female, 18-24
  • 8.3


    20 Sep 2021
    Great value for the price
    USA, Female, 31-40
  • 8.0


    14 Nov 2021
    My experience with Optimi Rooms was pretty good. The space them was pretty cool and edgy. The bed itself was thin and uncomfortable, but the little pod felt like your own room which I loved. You are advised not to make noise in the dorms so it was quiet and anti-social. The service was exceptional, very kind and thoughtful. They really try and give you the best experience. Cleanliness was not up to my standards, but you can make it work if you ignore corners. All in all pretty good!
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Wheelchair Friendly
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • DVD's
  • Wi-Fi